Andreas Burkert

SCAM alert! ! DO NOT BUY the prepaid service package from this dealership or Mercedes. You only get 2 years to utilize YOUR money and if there is any left at the ! DO NOT BUY the prepaid service package from this dealership or Mercedes. You only get 2 years to utilize YOUR money and if there is any left at the end of 2 years, Mercedes keeps it. They took $800+ from my family and left me with an $700 bill for an oil change/tire rotation- Yes, a $1500 glorified oil change if you are following the money. DO NOT BUY! SCAM! As well, the prepaid service money does NOT count toward new brakes. $1800 later after the new brakes were put on our SUV, I found out hard way that my prepaid money did not count toward brakes. SCAM! More

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Jason Holder did a great job helping me get the car I wanted in a timely manner. Super timely. He went the extra mile—actually 139 miles. A nice guy who does a super nice job. I’d buy from him again. wanted in a timely manner. Super timely. He went the extra mile—actually 139 miles. A nice guy who does a super nice job. I’d buy from him again. More

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This is the second Mercedes I've purchased from this specific dealership. I obviously think they are great!! Jason "J-Dawg" Holder was my recent salesperson. He is excellent!! And I would highly recomme specific dealership. I obviously think they are great!! Jason "J-Dawg" Holder was my recent salesperson. He is excellent!! And I would highly recommend this thorough, helpful, personable, interesting and professional salesman. The sales manager, Andreas, was also very informative and easy to work with. I appreciate them both, and the great experience I had most recently. More

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Jason provided me the ultimate buying experience in purchasing a GT 53. He helped resolve a complex situation and placed me quickly into a beautiful car! Thank you! purchasing a GT 53. He helped resolve a complex situation and placed me quickly into a beautiful car! Thank you! More

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Finally bought our dream car and Jason “J-DAWG” Holder helped make that happen! He made the experience so easy, rewarding and exciting! Very helpful with getting us acclimated to our new Mercedes. He’s ve helped make that happen! He made the experience so easy, rewarding and exciting! Very helpful with getting us acclimated to our new Mercedes. He’s very professional, relaxed and knowledgeable! Had lots of laughs with J-DAWG! Also, would like thank Sales Manager Andreas Burkert for being so helpful and showing us around the dealership. Thank you to Finance Manager Mike for making the purchasing process so easy! Was the best car buying experience! More

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I worked with J-Dawg and Andreas. I found both men to be very pleasant and helpful. Overall, I had a great experience and will definitely make this dealership the first stop when it I found both men to be very pleasant and helpful. Overall, I had a great experience and will definitely make this dealership the first stop when it comes time to buy my next car. More

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Friendly and knowledgeable Service This is our very first MB purchase and they really made us at easy and the entire process was smooth and friendly. They did everything they could to This is our very first MB purchase and they really made us at easy and the entire process was smooth and friendly. They did everything they could to educate us on new car and feature, helped us compare between models and making informed decision. More

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Efficient I was in the market for a certified pre-owned Mercedes. Found one online, called the dealership, set a meeting with Andreas, test drove it, and then I was in the market for a certified pre-owned Mercedes. Found one online, called the dealership, set a meeting with Andreas, test drove it, and then purchased it. Andreas and Michael were extremely friendly and efficient. They had me in, and driving out of, the dealership within two and a half hours. Really enjoy my ML 350. More

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New sale We had great experience on the day of purchase. Later there was some difficulty reaching the team. However, after few days, we were able to contact an We had great experience on the day of purchase. Later there was some difficulty reaching the team. However, after few days, we were able to contact and got the answer on third row climate control. We felt that lack of vent in the third row made it difficult to cool that row quicker one hot day. I checked with Andreas and he reported no similar complaints from the owners of other similar vehicles. So we decided to check it further and will report if we continue to experience same difficulty in future. More

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Great used car experience My wife and I recently moved home to the US after spending 18 months in German and we needed to quickly secure cars. As such, we recently worked with My wife and I recently moved home to the US after spending 18 months in German and we needed to quickly secure cars. As such, we recently worked with Andreas Berkert and Michael Stain when we purchased a used Toyota Rav4 from MB of West Chester. Andreas was helpful, knowledgeable and very friendly. He made the experience enjoyable. Michael Stain was equally helpful with all the paperwork. I suppose I worried that because I was not purchasing a MB I might be treated as a "lesser customer" but this was absolutely not the case. Great experience overall! More

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