Andres Flores
Andres Flores at Elk Grove Toyota

Andres Flores | Page 2

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Andres Flores

February 14, 2024

Dealership Rating
Employee Rating

Fast and friendly service with clean bathrooms and a nice waiting room. Will go back for future service. More

by kschlange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Elk Grove Toyota responded

Hello, Thank you for reviewing your service and our facilities. We look forward to serving you for many years to come. Sincerely, Jeannette Blair Customer Relations Manager

October 23, 2023

Dealership Rating
Employee Rating

I was able to schedule an appointment quickly. Service was timely and prompt as I was out in less than 1 hour. More

by Rjsmith7303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2023

Elk Grove Toyota responded

Hello, Thank you for taking the time to share your experience with our community. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

September 22, 2023

Dealership Rating
Employee Rating

All good great customer service and support fast and friendly no issues 2 big thumbs up More

by THOMASONBRADLEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Bui, Michaela (Mickey) Alvares, Jelian Alop, Rene Ascencio , Lauren Addison, Anthony Aldrete, Sulaiman Aziz, Angie Gonzales, Carly Watkins

July 17, 2023

Dealership Rating
Employee Rating

Went in for 10k toyota care service. The maintenance invoice showed that they rotated my tires, changed oil with oil filter and did a multi-point inspection. However, the tires were neve More

by Cl9driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 09, 2023

Dealership Rating
Employee Rating

Easy to make an appoinment and fast service. Great service advisors,friendly staff.Clean and wide waitng area. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Herrera , Lauren Addison

May 09, 2023

Elk Grove Toyota responded

Hi Ryan, Thank you for the awesome review. We truly value you as our customer. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

March 25, 2023

Dealership Rating
Employee Rating

Fast and efficient service. The representative who helped me was really friendly and informative. He explained everything to me. More

by ctrinh89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Elk Grove Toyota responded

Hello, I am glad to hear your Advisor was friendly and informative during your visit. Your satisfaction is our number one goal. Come back and see us again soon! Sincerely, Jeannette Blair Customer Relations Manager

March 09, 2023

Dealership Rating
Employee Rating

Andres Flores is great. Welcoming and friendly. Doesn’t make you feel dumb or is pushy on services. I prefer coming to Elk Grove Toyota than Folsom Toyota. Their customer se More

by yllz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 14, 2023

Dealership Rating
Employee Rating

They take care services. They have an excellent service I give them hundred percent I will recommend to everybody go to Toyota services. More

by Neelam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2023

Elk Grove Toyota responded

Thank you for recommending us to others, based on your experience! We appreciate your feedback!

December 18, 2022

Dealership Rating
Employee Rating

This is just oil change, no extra work. After oil change is completed with in 35 min, they park my car at front, and then I have to wait about 1hr and 20 min just to do the paperwork (tw More

by Teklerogger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony Aldrete, Carly Watkins, Sierra Yount

Dec 19, 2022

Elk Grove Toyota responded

Thank you for providing us with this feedback. We understand your frustration. We look forward to providing you with a 5-star customer service experience next time.

March 31, 2022

Dealership Rating
Employee Rating

Great customer service, I will go back again. So convenient. Repairs were easy and smooth. More

by Camiah2412
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Keosykao, Miguel Navarro, Khang Bui , Anthony Aldrete, Sulaiman Aziz, Jose Calderon, Brian Chase, Nicholas Kersten, Mark Kleefeld

Apr 15, 2022

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We appreciate your feedback & your business!

2

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