"Great service, "
We arrived on time for our service appointment. They got us in right away. Car was ready within estimated wait time. Gave us papers & off we went. I appreciate the free car wash too.
"Friendly and accommodating"
Friendly and accommodating. Everyone worked hard to accommodate. This is the third times our family had purchased from this dealership with Ahmad. They all did a great job.
Employees Worked With
Other Employees :
The nice your lady whom help me program the WiFi
"very friendly at elk grove toyota"
We chose toyota because it’s the only dealership that offered zero percent and toyota is known to be very reliable. They had a very large supply to choose from. The only thing I didn’t appreciate was when I was purchasing the car, no one spoke directly to me and kept assuming that my parents were buying the car. I would’ve liked to be recognized and respected more as I was the one with the money. I don’t remember his name but its either Isaac or Isaiah, but his customer service was superior and he went above and beyond my expectations. He immediately got out wax when I noticed sticky residue on my car and thoroughly detailed the car until I was satisfied. I’m sure that wasn’t in his job description but was very much appreciated. The service I received was exceptional. Joel was very helpful and much nicer than the first guy who came up to my car when I pulled into the lane.