Andres was amazing during our buying experience.
We have night from Fritts before and we we’re happy to buy from here again.
We have night from Fritts before and we we’re happy to buy from here again.
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by Hachmom
Verified Customer
Verified Customer
Other Employees Tagged:
Austin Pitts
Jul 27, 2025 -
Fritts Ford responded
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
They did a great job with my vehicle transaction and
supported all our needs. I would highly recommend Andres and Anthony for anything you need.
supported all our needs. I would highly recommend Andres and Anthony for anything you need.
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by RYMRK913
Verified Customer
Verified Customer
Jul 19, 2025 -
Fritts Ford responded
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Helpful and welcoming.
Professional, efficient and straightforward.
I found the truck that I wanted and they got me into it.
Painless!
Andreas Morales, Scott Morgan, an
Professional, efficient and straightforward.
I found the truck that I wanted and they got me into it.
Painless!
Andreas Morales, Scott Morgan, and Majid Khazali handled my purchase.
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by CURT_CRANO
Verified Customer
Verified Customer
Jun 26, 2025 -
Fritts Ford responded
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Amazing Experience – Thanks to Andres and Eli!
I had an incredible experience at this dealership, and I can’t thank Andres and Eli enough for making the whole process smooth and stress-free. Fr
I had an incredible experience at this dealership, and I can’t thank Andres and Eli enough for making the whole process smooth and stress-free. From the moment I arrived, they were both professional, friendly, and genuinely helpful.
Andres went above and beyond to answer all my questions and made sure I felt confident every step of the way. Eli was super knowledgeable and helped guide me through the final paperwork with ease. They were both patient, honest, and never made me feel pressured — which is rare these days!
If you're looking for great service and a team that truly cares, ask for Andres and Eli. I left with a great deal and an even better experience. Highly recommend!
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by APRIL.NG4997
Verified Customer
Verified Customer
Appreciated the professionalism of the Fritts Ford team
trying to understand my needs/reeuirements and working to meet them.
trying to understand my needs/reeuirements and working to meet them.
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by P.PODRUSKI
Verified Customer
Verified Customer
Jun 12, 2025 -
Fritts Ford responded
Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!
Great sales and finance personnel to work with.
However they didn’t honor terms of Costco auto purchase program.
However they didn’t honor terms of Costco auto purchase program.
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by MILLERM_52
Verified Customer
Verified Customer
Jun 08, 2025 -
Fritts Ford responded
Hi, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please give us a call at (951) 687-2121 and we will do our best to make this better. We hope to hear from you soon.
Jun 09, 2025 -
MILLERM_52 responded
Thanks for your response. I am happy overall with the deal I received. However, after washing the car I noticed that the car is covered with water spots which will require professional detailing to remove.
Jun 08, 2025 -
MILLERM_52 responded
Thanks for responding. The overall experience at your dealership was positive. However, after I washed the car the first time I noticed water spots on the car that are not coming off.
Great experience, our sales guy Joaquin was very helpful
and informative. I was about to pu chase my car at Ford in Norco, luckily I reached out to Joaquin and he had the car I was looking for.
and informative. I was about to pu chase my car at Ford in Norco, luckily I reached out to Joaquin and he had the car I was looking for.
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by LOS.GARIBAY
Verified Customer
Verified Customer
Other Employees Tagged:
Joaquin Bronco
Jun 07, 2025 -
Fritts Ford responded
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
The personnel at Fritts were great to work with.
My only issue was that they did not honor the Costco auto purchase program protocol. The dealers Costco price should have included all manufacturer
My only issue was that they did not honor the Costco auto purchase program protocol. The dealers Costco price should have included all manufacturers incentives as a starting price. Fritts price included the $2500 Ford incentive while their Costco price was $1000 off MSRP.
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by MILLERM_52
Verified Customer
Verified Customer
May 22, 2025 -
Fritts Ford responded
Hello, we are so disappointed to learn of this situation you have described. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to us at (951) 687-2121 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.
Professional , fast, and awesome they make you feel at
home, and will help you with your needs with options of all kinds.
home, and will help you with your needs with options of all kinds.
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by YOLANDADUBUCLET
Verified Customer
Verified Customer
May 13, 2025 -
Fritts Ford responded
Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Very friendly and trustworthy dealership.
It was a good experience overall. The rep who helped us was great.
It was a good experience overall. The rep who helped us was great.
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by CHANICEFDZ
Verified Customer
Verified Customer
Other Employees Tagged:
David
Apr 25, 2025 -
Fritts Ford responded
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Fritts Ford, we value our customers and we look forward to seeing you on your next visit. Take care!