Andrew Gallegos
Andrew Gallegos at Venice Honda

Andrew Gallegos | Page 3

Service

Venice Honda

985 US Highway 41 Byp S
Venice, FL 34285

4.9
70 Reviews
4.9

70 Reviews

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70 Reviews of Andrew Gallegos

May 11, 2023

Dealership Rating
Employee Rating

Always greeted and treated well. Waiting area is very comfortable and clean. Service and maintenance work is excellent More

by debdilgar
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Brockman, Tyler Dobbins

April 21, 2023

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Spur of the moment visit for service. Was out of town with tire concerns. Venice Honda inspected and made me feel safe and welcome. They were great!!! More

by Brucehorne1
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Recommend Dealer
Yes

Other Employees Tagged: Mark Brockman, Tyler Dobbins

March 28, 2023

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I have always been satisfied with the service and interaction with staff. I believe that take good care of my car. More

by varvaritza
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Brockman, Tyler Dobbins

February 21, 2023

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Employee Rating

The service department man is helpful. The car battery is on the 4 th one in 1.5 years? Stupid Honda has no fix since 2019 More

by rdpresley36
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Recommend Dealer
Yes

February 07, 2023

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Never again. I specifically said " oil change ONLY" because i go to Crown Honda for my planned maintenance and will get my filters and oil pump done there next we More

by Judith
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Recommend Dealer
No
Feb 07, 2023

Venice Honda responded

This is a false review. No person here has ever said to a customer "We don't want you here". This is ridiculous and felonious.

Feb 08, 2023

Venice Honda responded

Judith I have reviewed calls and this call does not exist. The young man you claim did this hasn't been employed at the dealership for some time. We in fact removed the new filter and put your old one back in at your request. You serviced your car at Venice Honda previously and they we're simply replicating the service that was done before. The review you have left is misleading and does not accurately describe the service visit.

Feb 08, 2023

Judith responded

How do you know what was said to me on the phone?" Where you there? Are you omni present? In all probability it was YOU! which is why " you doth protest too much, me thinks" I believe all calls are recorded? The service person who was in the service office on February 7th , 2023 at 2.33 P.M. and answered the phone told me first he had "No appointment scheduled for Judith Shone" He then shouted to people in the waiting room if there was a Mr. Shone" and he located my husband. Then he said to me "You are too late we have already put in new filters" I replied "I am not authorizing that work to my car" He replied "too late" and i said "I will never bring my car to you again" his reply was "good! We don't want you here" and he hung up on me.

February 02, 2023

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Excellent service,always very satisfied. Very helpful people.Clean waiting room,I highly Recommend Venice Honda ! More

by Irishvue
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Recommend Dealer
Yes

Other Employees Tagged: Mark Brockman, Tyler Dobbins

Feb 02, 2023

Irishvue responded

Excellent Service !

Feb 02, 2023

Irishvue responded

I did !

December 07, 2022

Dealership Rating
Employee Rating

Lazy service tech didn’t replace all the fasteners holding the engine splash shield cover after oil change. Now it flaps in the wind while driving. More

by Mgillchung
Service Price Transparency
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Recommend Dealer
No

October 28, 2022

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Friendly and courteous service. Kept me informed on the status of my vehicle. Andrew, my service advisor, was very professional. More

by jsfdancer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I don't know the name of the tech who worked on my car but he was very courteous and did a nice job.

September 22, 2022

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Employee Rating

I’ve been going to the Venice Honda dealership for years, and have recommended them to all my family & friends to the service department. They are friendly, super honest about their service and professional, More

by Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 19, 2022

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Employee Rating

I went there with a brake light issue, they wouldn't shut off. I expected it would take a while to find and fix the problem. Within 15 minutes of turning in the car they had an answer and an estimate of c More

by LeoP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Brockman, Tyler Dobbins

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