Andrew Harris
Andrew Harris at Family Ford of Enfield

Andrew Harris

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8
33 Reviews

Dealership Experience

7 mos

Industry Experience

5 yrs, 3 mos

4.8

33 Reviews

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33 Reviews of Andrew Harris

June 16, 2026

Dealership Rating
Employee Rating

I was happy all the issues were addressed Andrew answered all my questions and concerns More

by nkhomichuk
Recommend Dealer
Yes

Other Employees Tagged: Andrew Harris

Jun 16, 2026

Family Ford of Enfield responded

We’re happy Andrew and our service team could resolve every concern with your Ford Transit-350. Thank you for letting us answer all of your questions and concerns. We’re here if you need anything else down the road.

June 13, 2026

Dealership Rating
Employee Rating

Long time waiting. Slow with updates. Ford has to long a lead time on parts. 5 weeks and 1 day to fix. More

by nate42
Recommend Dealer
No

Other Employees Tagged: Andrew Harris

June 05, 2026

Dealership Rating
Employee Rating

Andrew is so professional and helpful. Makes it worth coming just for him alone. The facility is clean, friendly, and in a great location. Service was timely. More

by ANDY8864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

Family Ford of Enfield responded

We’re delighted Andrew’s professionalism and helpfulness made your visit worthwhile. It’s great the facility’s cleanliness, friendly atmosphere, and location met your expectations. Thank you for trusting us with your GMC Terrain and we look forward to serving you again.

June 05, 2026

Dealership Rating
Employee Rating

I feel like a star whenever I walk onto the sales floor. I'm greeted with hellos and handshakes from a number of salesmen. Then I walk over to the Service Center and once again greeted with smiles and multi More

by thebiga25
Recommend Dealer
Yes

Other Employees Tagged: Andrew Harris

Jun 05, 2026

Family Ford of Enfield responded

It’s wonderful to know you felt genuinely welcomed on the sales floor and again during your service visit. Our team enjoys creating a friendly atmosphere from the showroom to the service center. Thank you for the top rating and for trusting us with your Ford.

May 30, 2026

Dealership Rating
Employee Rating

Good shop and staff. Andrew was very polite and very into my mustang. I would recommend them to anyone. More

by Ljp7629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

Family Ford of Enfield responded

Thank you for highlighting Andrew’s courteous service and enthusiasm for your Ford Mustang. We appreciate your recommendation and look forward to assisting you again.

May 30, 2026

Dealership Rating
Employee Rating

Very good Very good was told things in detail which I like So I do not have to ask More

by Markishere0721
Recommend Dealer
Yes

Other Employees Tagged: Andrew Harris

May 30, 2026

Family Ford of Enfield responded

Knowing that our thorough explanations made your Ford service easier is fantastic news. We’re pleased you felt informed and look forward to assisting you at your next maintenance visit.

May 29, 2026

Dealership Rating
Employee Rating

This was a warranty job & I was treated as such. I asked a question and from that point forward was treated as hostile. I actually believe I was put to the bottom of the list more than once. No comm More

by SXB0163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Melinda

Jun 05, 2026

Family Ford of Enfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

May 27, 2026

Dealership Rating
Employee Rating

Been dealing with Family Ford since 2019 and they've always been helpful. And knowledgeable as well More

by YOLANDAOLENICK
Recommend Dealer
Yes

Other Employees Tagged: Andrew Harris

May 27, 2026

Family Ford of Enfield responded

Thank you for trusting our team with your Ford Edge since 2019. We’re glad our helpful and knowledgeable approach has met your needs, and we look forward to serving you again.

May 26, 2026

Dealership Rating
Employee Rating

Good service good prices and attentive customer service Complete report on condition of my car More

by WELLSRLCT
Recommend Dealer
Yes

Other Employees Tagged: Andrew Harris

May 26, 2026

Family Ford of Enfield responded

Thank you for the five-star review. We’re glad our team provided a thorough condition report on your Ford Fusion and that you were happy with our pricing and attentive service. We look forward to your next visit.

May 25, 2026

Dealership Rating
Employee Rating

Amazing service as always. Couldn't be happier. Excellent work and excellent communication. I would recommend everyone go to Family Ford of Enfield. More

by Proskier
Recommend Dealer
Yes

Other Employees Tagged: Andrew Harris

May 25, 2026

Family Ford of Enfield responded

We’re glad your service experience was outstanding. Andrew and the service team appreciate the recognition for clear communication and quality work. Thank you for recommending our service and trusting us with your Ford.

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