Keli Morin

Service is very mediocre. Time to complete work, communication, quality of workmanship ie you always need to check what was done and often bring the vehicle back to finish th Time to complete work, communication, quality of workmanship ie you always need to check what was done and often bring the vehicle back to finish the work. Simple work is done without issue like an oil change. It’s just not what you typically get at a ford dealership. They’re always my first stop in purchasing my next vehicle however they can’t make a sale and I always end up at different ford dealership. Parts is outstanding and they go above beyond. More

by Stan Verified Customer Verified Customer

Report | Print

Agnus has always been friendly and helpful. She’s my go-to every time I need help. She’s my go-to every time I need help. More

by Danajewett25 Verified Customer Verified Customer

Report | Print

Excellent service and kept me updated all day. Pick and and return was very efficient. Pick and and return was very efficient. More

by LMOCKALIS Verified Customer Verified Customer

Report | Print

Professional, fast to respond, very informative and easy to deal with. Gave options for oil changes to deal with. Gave options for oil changes More

by Wise Verified Customer Verified Customer

Report | Print

Thank you for going out of your way to take care of the issue. I had a really appreciate it. Thank you very much for standing bye. issue. I had a really appreciate it. Thank you very much for standing bye. More

by raysuedance2 Verified Customer Verified Customer

Report | Print

Honest, direct, and professionals. Willing to work with costumer. Good work ethics and friendly people Willing to work with costumer. Good work ethics and friendly people More

by Mark1a12 Verified Customer Verified Customer

Report | Print

Keli and Greg went above and beyond the normal effort to help me get Ford to cover some of the cost on my 5.0l engine replacement due to excessive oil consumption and the related damage to the block. The s help me get Ford to cover some of the cost on my 5.0l engine replacement due to excessive oil consumption and the related damage to the block. The service team then completed the repair cleanly and efficiently, in less time than was expected even with a massive snowstorm going on. I couldn’t ask for more. More

by JS72 Verified Customer Verified Customer

Report | Print

Great service. I like bringing my vans to this location for servicing because I get them back quickly. I like bringing my vans to this location for servicing because I get them back quickly. More

by KarenWattsTeams Verified Customer Verified Customer

Report | Print

We were recommended this dealership by one DSP. Melinda was helpful at first a she was presented as someone who’s knowledgeable about Amazon fleet mechanic program. Afterwards, we sent another van Melinda was helpful at first a she was presented as someone who’s knowledgeable about Amazon fleet mechanic program. Afterwards, we sent another van on what seems to be an easy fix. The dealership and Amazon did not come to an agreement on the invoice amount and instead of finding a compromise, she kept complaining and was rude and unprofessional when I requested an update through our created group text in what’s up. I am very unsatisfied with her customer service and her inability to resolve a simple issue! She was jeopardizing this relationship and the dealership’s credibility for just a few hundreds dollars. Her service manager never return our calls and we feel that this service department is poorly run. Horizon delivery squad More

by Horizon delivery squad DSP Verified Customer Verified Customer

Report | Print

Great job highly recommended would definitely recommend it to anyone Great buying experience feels like family it to anyone Great buying experience feels like family More

by shannon54 Verified Customer Verified Customer

Report | Print