Keli Morin

Honest, direct, and professionals. Willing to work with costumer. Good work ethics and friendly people Willing to work with costumer. Good work ethics and friendly people More

by Mark1a12 Verified Customer Verified Customer

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Keli and Greg went above and beyond the normal effort to help me get Ford to cover some of the cost on my 5.0l engine replacement due to excessive oil consumption and the related damage to the block. The s help me get Ford to cover some of the cost on my 5.0l engine replacement due to excessive oil consumption and the related damage to the block. The service team then completed the repair cleanly and efficiently, in less time than was expected even with a massive snowstorm going on. I couldn’t ask for more. More

by JS72 Verified Customer Verified Customer

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Great service. I like bringing my vans to this location for servicing because I get them back quickly. I like bringing my vans to this location for servicing because I get them back quickly. More

by KarenWattsTeams Verified Customer Verified Customer

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We were recommended this dealership by one DSP. Melinda was helpful at first a she was presented as someone who’s knowledgeable about Amazon fleet mechanic program. Afterwards, we sent another van Melinda was helpful at first a she was presented as someone who’s knowledgeable about Amazon fleet mechanic program. Afterwards, we sent another van on what seems to be an easy fix. The dealership and Amazon did not come to an agreement on the invoice amount and instead of finding a compromise, she kept complaining and was rude and unprofessional when I requested an update through our created group text in what’s up. I am very unsatisfied with her customer service and her inability to resolve a simple issue! She was jeopardizing this relationship and the dealership’s credibility for just a few hundreds dollars. Her service manager never return our calls and we feel that this service department is poorly run. Horizon delivery squad More

by Horizon delivery squad DSP Verified Customer Verified Customer

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Great job highly recommended would definitely recommend it to anyone Great buying experience feels like family it to anyone Great buying experience feels like family More

by shannon54 Verified Customer Verified Customer

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To many surveys. If I didn’t like the service at Family Ford I wouldn’t be doing business there. That’s the only survey you need. If I didn’t like the service at Family Ford I wouldn’t be doing business there. That’s the only survey you need. More

by brenda.savage Verified Customer Verified Customer

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Very pleasant and easy to deal with Well informed and knowledgeable on all my needs for the vehicle and service was great and had back in a timely manner knowledgeable on all my needs for the vehicle and service was great and had back in a timely manner More

by KRATZKEJR Verified Customer Verified Customer

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Thanks for your business. It’s my first time in Enfield CT . Hope I can back again It’s my first time in Enfield CT . Hope I can back again More

by Valentinapapeko Verified Customer Verified Customer

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I really enjoyed the service coming out to my house. And then when I needed more work on the car, they picked up the car fixed it and delivered it back to me. It was so convenient that I will definitely And then when I needed more work on the car, they picked up the car fixed it and delivered it back to me. It was so convenient that I will definitely use the service again. The service manager was awesome also… She was so pleasant and informative More

by drakeydrake Verified Customer Verified Customer

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From the beginning, to the end, the purchase of my Raptor was excellent and the service, ( the little bit that it needed ), it was also excellent. Definitely recommend Family Ford. was excellent and the service, ( the little bit that it needed ), it was also excellent. Definitely recommend Family Ford. More

by Markp9 Verified Customer Verified Customer

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