Andrew Horton
Andrew Horton at Napleton Autowerks Missouri

Andrew Horton | Page 4

Service Advisor

Napleton Autowerks Missouri

3508 E Division St
Springfield, MO 65802

Contact Me
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39 Reviews

I have worked for 8 years as a Service Advisor. I look forward to helping you with your vehicle maintenance and providing the best service experience.

Specialties & Trainings

VW Certified

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39 Reviews

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39 Reviews of Andrew Horton

September 09, 2018

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Employee Rating

always a good experience Ron was my sales person and he has always gone above and beyond to help me with any questions or any concerns and the service department has backed hi More

by cricket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 09, 2018

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Excellent Car required routine maintenance as well as correcting an air conditioning problem. All of the required service and repairs were completed in a timel More

by PILOTA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 07, 2018

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Great service team!! The service team is always accommodating to my schedule. They have serviced all my vehicles (2 Mitsubishi and 1 Chevy Silverado HD2500). I recommend t More

by drewanna3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 16, 2018

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Outstading Service Mike McCormack and Andrew Horton are Awesome! They helped me fully understand what was wrong with my Beetle and what needed to be done and the approx More

by valleygirl54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael McCormack , Greg Turner was my Courtesy Driver and he was wonderful, happy, upbeat. Made my ride most pleasurable

August 12, 2018

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Service on maintenence program Do a good job on being honest on situation and providing information in a timely manner. Car was returned with work completed to my satisfaction More

by jvanpelt0
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael McCormack

July 29, 2018

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Always Great Service This is the second time I’ve been to this dealership. Very friendly employees. The waiting room is very pleasant. Service is great. I enjoy bringing m More

by Maui9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tech: Charles Smith

July 26, 2018

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Service Only good things to say about my experience. Although I had to say goodbye to my little VW bug convertible. Everyone was professional and helpful. More

by CCFOURSTAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 23, 2018

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Nice people, problem was not resolved Good dealership, good deals, good customer service but my situation was not resolved due to warranty not covering and prices too high for the faulty s More

by isaacloree71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 22, 2018

Dealership Rating

Oil change and Alignment Car was pulling to the right very hard after “alignment” The oil change was very over priced. My apt was set for 9:30, arrived at 9:15 and stayed More

by CAMKAT56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 07, 2018

Napleton Autowerks Missouri responded

We appreciate your feedback. We are always looking to improve our processes. I apologize if the repairs were not performed in a timely manner. We will do our best to improve. Thank You, Management team

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