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Andrew Knittel
Andrew Knittel at Al Spitzer Ford

Andrew Knittel

Parts Counterperson

Al Spitzer Ford

3737 State Road
Cuyahoga Falls, OH 44223

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4.8
6 Reviews
4.8

6 Reviews

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6 Reviews of Andrew Knittel

March 24, 2026

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Employee Rating

I like this dealership because I feel like they are honest and they don't try to sell me unnecessary things. More

by Mgar10
Recommend Dealer
Yes

Other Employees Tagged: Andrew Knittel

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Mar 24, 2026

Al Spitzer Ford responded

It’s wonderful to hear that you found our service transparent while working on your Nissan Sentra. Andrew is glad to have focused solely on what was necessary. We appreciate your trust and look forward to serving you again.

March 23, 2026

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Employee Rating

Was out of town had towed to shop it took 5 days to fix when we picked it up belt was put on backwards fell off truck had to call Mobil unit to fix More

by reliablefinish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lindsey Valentine

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Mar 28, 2026

Al Spitzer Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Mar 28, 2026

Al Spitzer Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 13, 2026

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Employee Rating

Had a very nice experience with them. Worked on my fleet vehicle and I was new to the process. Everything went well vehicle works properly. More

by nortonjack429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Valentine

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Mar 13, 2026

Al Spitzer Ford responded

We’re delighted to hear your first fleet service experience went smoothly and that your Ford E-Transit is running properly. Our service team enjoyed guiding you through the process. Please reach out anytime if you need further assistance.

March 12, 2026

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All of my concerns handled correctly and efficiently All of my concerns handled correctly and efficiently and friendly staff More

by Dtoth6
Recommend Dealer
Yes

Other Employees Tagged: Andrew Knittel

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Mar 12, 2026

Al Spitzer Ford responded

Thank you for letting us know that Andrew and the team addressed your concerns with your Ford F-150 Hybrid effectively. We’re glad our staff could provide friendly, efficient service. We look forward to assisting you again.

February 28, 2026

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Employee Rating

It was perfect. The timing really worked out for me. No hassle, no worries. Really throw. More

by d22728713
Recommend Dealer
Yes

Other Employees Tagged: Andrew Knittel

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Feb 28, 2026

Al Spitzer Ford responded

We’re glad the service appointment fit your schedule and went smoothly. Thank you for trusting us with your Ford Focus. We look forward to helping you again.

February 19, 2026

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Employee Rating

Lindsey is who I mostly delt with. She was very knowledgeable and courteous. She kept me up to date on the status of my repair. I couldn’t ask for a better service writer. More

by SSHARP4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cooper, Lindsey Valentine

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Feb 19, 2026

Al Spitzer Ford responded

Thank you for highlighting Lindsey’s attentive support throughout your Ford Transit-250 service. We’re glad she kept you informed and delivered courteous assistance. Your five-star review means a lot, and we look forward to helping with any future Ford needs.

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