Andrew Luper | Page 27

Service advisor was thorough and helpful and helped me to make the best choices of what services I needed to keep my vehicle in top condition. make the best choices of what services I needed to keep my vehicle in top condition. More

by cdledgess Verified Customer Verified Customer

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Staff was very professional and friendly! They always take great care of me! I’ll keep going back for my vehicle needs! take great care of me! I’ll keep going back for my vehicle needs! More

by MULBERRYMEADOR Verified Customer Verified Customer

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Everyone was very helpful, the service guys were amazing. They kept me informed of my wait time and efficiently for my car serviced. I highly recommend this dealership. They kept me informed of my wait time and efficiently for my car serviced. I highly recommend this dealership. More

by JELLYBEETLE Verified Customer Verified Customer

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Great service by Mac, I think. They were short handed with COVID issues and still got me in and out to repair my ECM recall. with COVID issues and still got me in and out to repair my ECM recall. More

by AJAXHURT Verified Customer Verified Customer

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Service was great and completed very quickly. I had a vehicle inspection done and was told that there was no charge for the service. I am very pleased with Crain. vehicle inspection done and was told that there was no charge for the service. I am very pleased with Crain. More

by DOUGFITZR Verified Customer Verified Customer

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Andrew was a big help. He explained what my car needed very thoroughly and exactly what it would cost. In a time when all businesses are short-handed and everyone is on the cranky side, he was very friend very thoroughly and exactly what it would cost. In a time when all businesses are short-handed and everyone is on the cranky side, he was very friendly and didn’t act stressed or rushed. I’ve been using this service dept for 3 years and never had a problem. Would definitely recommend to family and friends. More

by The Nalleys Verified Customer Verified Customer

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Andrew in service was awsome . He was very professional. He got my car in service very quickly and efficient. I was early for my appointment he got me even when they were behind He got my car in service very quickly and efficient. I was early for my appointment he got me even when they were behind More

by kappie73 Verified Customer Verified Customer

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CRAIN VW Did a good job as usual. The car was ready before the time projected. We had issues with other garages performing inadequate maintenance that cost us money! The VW techs get it done right. before the time projected. We had issues with other garages performing inadequate maintenance that cost us money! The VW techs get it done right. More

by vcastag Verified Customer Verified Customer

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The service department is great. The sales price of your cars is much higher than surrounding areas. I had no interaction with anyone other than the service department. cars is much higher than surrounding areas. I had no interaction with anyone other than the service department. More

by bbarton826 Verified Customer Verified Customer

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Not too happy because I was over charged for labor time of which I was told that the part I bought would be installed without paying for labor since the labor was added to cost. So I was very surprised I w of which I was told that the part I bought would be installed without paying for labor since the labor was added to cost. So I was very surprised I was made to pay for labor. Also the tire rotation and alignment was done before but had to bring it back because it wasn’t properly done More

by joedavidng Verified Customer Verified Customer

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