Andrew Marasco | Page 5

Very happy with my 2016 CX-5 I certainly enjoyed the process of purchasing my CX-5. Purchasing a new to me car is a rare experience as my last few cars had been good cars with a f I certainly enjoyed the process of purchasing my CX-5. Purchasing a new to me car is a rare experience as my last few cars had been good cars with a few years and more than 100,000 miles on them at the time I bought them, with the plan to run them until the wheels fell off, then repeat. So to make the decision to buy newer model although my 1999 sedan with only 240,000 miles was still a good car that should make it to 300,000 miles was a big deal. Andrew was very patient and helpful during a number of visits over several weeks, never pressuring me and keeping in touch between visits. He let me know when a car he thought might interest me came in, to see if I was interested. When I did finally get to the place when I was ready to bring my checkbook and choose among 3 possibilities in stock, he was very gracious and patient, answering my questions and allowing me to take the time to make the decision without any pressure. I'm enjoying my new car! More

Helpful 0

Report | Print

Service Thanks for the lower cost on my service of air filters. Not sure why my oil change & tire rotation was done to soon & no reason to why the tech did? Thanks for the lower cost on my service of air filters. Not sure why my oil change & tire rotation was done to soon & no reason to why the tech did? More

by MARSHA.GALLAHER Verified Customer Verified Customer

Helpful 0

Report | Print

A very good experience I just want to say that I had a very positive experience at Nelson Mazda of Cool Springs and the personnel there including the management team and esp I just want to say that I had a very positive experience at Nelson Mazda of Cool Springs and the personnel there including the management team and especially agent, Andrew Marasco. Rather than pressure me into a sale simply to move inventory, Andrew took the time to listen to what I wanted and then proceeded to get as close as he could to what I wanted. While he showed other options, there was never any pressure to do anything that I didn't want to do. As simple as that. Angie also took the time to introduce herself to let me know she was willing to help in anyway she could. Andrew then proceeded to get me the package that was right for me. Even after the sale was done, I was impressed by Andrew's desire to help with whatever questions or concerns I had after the fact. A follow-up phone call from supervisor Angie helped reinforce the fact that this dealership means what they say about great customer service! I highly recommend this dealership. More

Helpful 0

Report | Print

Best customer service Cassie MCCabe has been exceptional in making this one of the best customer service I’ve had buying a car. We did have take advantage of the 3 day retu Cassie MCCabe has been exceptional in making this one of the best customer service I’ve had buying a car. We did have take advantage of the 3 day return and Andrew helped us as well! He was there when we came to return and he helped us get the right car for us. Cassie and Andrew worked together and it’s has certainly won our loyalty to Mazda. Everyone that helped us there made this big purchase one of the best ! More

by sheri.hutchison Verified Customer Verified Customer

Helpful 0

Report | Print

They truly do make you a believer! I have been faithfully doing business with them for well over five years and have bought 6 vehicles from them. Was their first customer. Excellent! I have been faithfully doing business with them for well over five years and have bought 6 vehicles from them. Was their first customer. Excellent! More

by BNShrumESQ Verified Customer Verified Customer

Helpful 0

Report | Print

Didn't plan to purchase a Mazda A tree fell on our med. size SUV and we were going to replace it with the exact car. My son suggested that we look at a Mazda so we went by just to p A tree fell on our med. size SUV and we were going to replace it with the exact car. My son suggested that we look at a Mazda so we went by just to please him. Wow! The entire visit was over the top. The employees welcomed us, were very knowledgeable and were passionate about their vehicles. To make a long story short...we purchased a beautiful CX-9 Mazda. We are super pleased with the performances well as all the safety features. we are so glad that our son loves Mazdas. More

by kathiehreynolds Verified Customer Verified Customer

Helpful 0

Report | Print

Great service Great, friendly service, but unfortunate that I didn’t find the right car fit within their inventory. I would definitely go to them again in the futur Great, friendly service, but unfortunate that I didn’t find the right car fit within their inventory. I would definitely go to them again in the future, though. More

Helpful 0

Report | Print

Looking at CX-9 I really appreciated the help and advice of the people who worked at the dealership. I was looking at the CX-9, and they were more than pleasant to de I really appreciated the help and advice of the people who worked at the dealership. I was looking at the CX-9, and they were more than pleasant to deal with. Very knowledgeable about the cars and very friendly. More

Helpful 0

Report | Print

The Yukon xl was what they advertised The price was good and they were fair on my trade it didn’t take long was worth the drive from Illinois I love my newer vehicle The price was good and they were fair on my trade it didn’t take long was worth the drive from Illinois I love my newer vehicle More

by a1vacuumcleaners Verified Customer Verified Customer

Helpful 0

Report | Print

Great Experience Great friendly service! Easy and stress free purchase of a fantastic car! Andrew was helpful online prior to our visit to the dealership and after. Great friendly service! Easy and stress free purchase of a fantastic car! Andrew was helpful online prior to our visit to the dealership and after. More

by lisanye1 Verified Customer Verified Customer

Helpful 0

Report | Print