Andrew Moeller | Page 8

Finally Purchased Sonata on December 31, 2014 and part of the sales was a factory remote start, Hyundai is NOT making the 2015 factory start for the keyed Son Purchased Sonata on December 31, 2014 and part of the sales was a factory remote start, Hyundai is NOT making the 2015 factory start for the keyed Sonata. This Dealership kept their promise!!! They paid for an after market remote start and even gave me a loaner for almost 24 hours while the remote was being put in my Sonata by an "outside" source! The ONLY issue is .... After my free one time oil change and me paying for my tires being rotated, they did a horrible job cleaning/detailing my new car that I just had serviced there. Dust still on dash, mats still had mud and stuff on them and mud still on back out side of auto. I did not complain, I was just happy to get my remote, oil changed and tires rotated. Overall They were very busy and took time to take care of me. Finally Happy with the remote start!!! Good job Travis and crew!!! Thanks!! More

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our experience was very pleasant and the staff was great!! My review of the dealership would be a 5 star rating..if that were all the stars available for the rating! otherwise i would give them more! Our sales My review of the dealership would be a 5 star rating..if that were all the stars available for the rating! otherwise i would give them more! Our salesman listened to us and did not in any way pressure us to buy or lease it was a good experience to have someone listen and understand that buying a vehicle is a big decision. More

by CHEVY_MOM2001 Verified Customer Verified Customer

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Servicing of vehicle Not impressed by their lack of oversight in making sure my vehicle actually worked after servicing it. Once getting my vehicle back I found that it d Not impressed by their lack of oversight in making sure my vehicle actually worked after servicing it. Once getting my vehicle back I found that it didn't work. More

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Always a great experience at Joe Machens Hyundai. June 27th, 2015 - From the time I arrived at the dealership to the time I paid my bill, the interaction with Andrew and the rest of the staff, was sec June 27th, 2015 - From the time I arrived at the dealership to the time I paid my bill, the interaction with Andrew and the rest of the staff, was second to none. My current car is the second new Hyundai I've purchased from this particular dealership, and the service I've always received, is way I keep returning. Gary Drewing should be so proud! More

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Hassle free I drove in to have my Santa Fe looked at and the service team was very professional and kept me informed with the status and got me in and out very qu I drove in to have my Santa Fe looked at and the service team was very professional and kept me informed with the status and got me in and out very quickly. More

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Service Department and sliding side doors Took Entourage van in because sliding doors weren't fully opening. Two new modules and $500 later they still don't work properly. Third complaint abou Took Entourage van in because sliding doors weren't fully opening. Two new modules and $500 later they still don't work properly. Third complaint about this problem. More

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Fantastic Service I was so impressed with my latest service for my 2009 Hyundai Santa Fe (which is my usual experience). I took my car in for a warranty issue, which t I was so impressed with my latest service for my 2009 Hyundai Santa Fe (which is my usual experience). I took my car in for a warranty issue, which turned out to not be an issue at all. I saw a corroded part on the service tech's desk that said it was from another Santa Fe with 40,000 miles on it. My vehicle has 60,000 miles on it and the gas mileage was declining. I inquired about the part and Andrew told me that the vehicle needed a fuel suppression system cleaning. I went ahead and asked for the service as this was probably what has been causing my low fuel mileage. I had missed the first shuttle run when I dropped off my car. While I was waiting for the driver to come back, it started to get little late, so I asked when they might come back as I had to get to work. Andrew arranged for another employee, Rebecca (she works on warranty paperwork), to take me. I was able to get to work without having to work extra time, which means a lot to me as my schedule is always booked full. I can't remember the shuttle driver's name that picked me up, but truly everything was great about this service from beginning to end. I have used Joe Machens Hyundai for service for the past three years. I think they are excellent at what they do and how they do it - always with a smile and with compassion. More

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Excellent Service! I can't say enough about how great the service department and shuttle driver was. I had a great experience and was treated like they really cared. Ver I can't say enough about how great the service department and shuttle driver was. I had a great experience and was treated like they really cared. Very accommodating and friendly! I look forward to great service in the future! More

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love the place awesome customer service, as well as the service area where they work on the cars everyone there was incredibly great. Place is very clean and very us awesome customer service, as well as the service area where they work on the cars everyone there was incredibly great. Place is very clean and very user friendly. Prices are very very reasonable. More

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