Andrew Murray

Working with Andrew was really exceptional! I had to wait for the car I wanted to come in, and he was really patient and clear in explaining how the process would work. It took some time for I had to wait for the car I wanted to come in, and he was really patient and clear in explaining how the process would work. It took some time for my car to be built, but I ended up with exactly what I wanted and I felt supported throughout the process. I'd recommend Andrew and Fitzgerald to anyone looking for a Toyota! More

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Andrew made my experience extremely easy and hassle free. I purchased my seventh new car with his help and at every step of the way he was there to assist me without trying to screw me over. I genuinely beli I purchased my seventh new car with his help and at every step of the way he was there to assist me without trying to screw me over. I genuinely believe that car salesman would have a much better reputation if all of them were like Andrew. I highly recommend him and have done so with other friends who are prospective car buyers. More

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Andrew M. made the whole experience seamless, stress-free, and enjoyable. There was no b.s., no pressure to upgrade/sway towards another type of vehicle. He al made the whole experience seamless, stress-free, and enjoyable. There was no b.s., no pressure to upgrade/sway towards another type of vehicle. He also has a great sense of humor which is vital to me. This is my first time looking at Toyotas. I walked in at the end of the day (the first visit) and Andrew didnt pressure me to hurry up to leave. He answered all my questions and even gave me information on a truck coming soon I might be interested in. I ended up purchasing that truck. The whole dealership was kind and knowledgeable. If you want a stress-free Toyota experience, go see Andrew M. More

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We really appreciated how Taylor stepped in. His intervention kept me thinking that Fitzgerald was the right place to purchase our Prius Prime. I was very disappointed in after-market pric His intervention kept me thinking that Fitzgerald was the right place to purchase our Prius Prime. I was very disappointed in after-market pricing at the dealership - that really shook my confidence in the dealership. We also were promised we would get regular communication from our salesmen during our wait for delivery (which was, as expected, quite long) and that was far below our expectation. At delivery, Andrew was very personable. It was a real pleasure dealing with him. We were disappointed that he hadn't been able to have the car fully charged at delivery. He patiently answered our questions (and, since we hadn't purchased a new car since 2009, we had a lot of questions, particularly about technology. The no-haggle pricing takes stress out of the buying experience, which was also appreciated. And when you get charged a set fee over MSRP, it is nice that you get some service perks for that payment. At the Toyota level, I would like to see a much more responsive/accessible website. An FAQ section for each model would be a nice feature. Another potential idea would be for Toyota to create a "curriculum" (online or at each dealership) so new owners could have the option of attending a class to teach them how to get the most out of their new vehicles (this would be a great "relationship building" opportunity if Fitzgerald has such an interest or need) More

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Very pleasant experience in purchasing a car for the first time! Nothing was rushed and everything I was looking for was understood and explained throughly when reaching into the next process. first time! Nothing was rushed and everything I was looking for was understood and explained throughly when reaching into the next process. More

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