Andrew Pereira | Page 39

Michael Ruvo was very knowledgeable, courteous and understanding of our needs. It was a pleasure working and buying a New CX5 with Mike. understanding of our needs. It was a pleasure working and buying a New CX5 with Mike. More

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Absolutely Amazing! Mike was beyond helpful and worked magic to get me into the car I wanted. I appreciate the time he gave me and answered every single question I had. Mike was beyond helpful and worked magic to get me into the car I wanted. I appreciate the time he gave me and answered every single question I had. The entire team was fantastic. Thank you! More

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Mike was awesome! He got me a really good deal on my car, wasn’t pushy at all, and really just went above and beyond. I definitely recommend asking for him when you go He got me a really good deal on my car, wasn’t pushy at all, and really just went above and beyond. I definitely recommend asking for him when you go in! More

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Michael Ruvo is the best salesman I have worked with at this Mazda dealership. He fought to get me the best deal after I was taken advantage of at Matt Blatt Kia. I will make sure to keep coming back to hi this Mazda dealership. He fought to get me the best deal after I was taken advantage of at Matt Blatt Kia. I will make sure to keep coming back to him on my future leases and recommend him to others. I really appreciate how he turned a dreadful experience with Kia where I was in tears to a happy one with my new 2023 Mazda CX-5! Give this man a raise! More

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Michael Ruvo was absolutely fantastic. He went above and beyond to make sure that all my needs were met. Hands down best buying experience ever. I have been doing this a long time and this He went above and beyond to make sure that all my needs were met. Hands down best buying experience ever. I have been doing this a long time and this was the easiest it ever has been. Go see Mike if you want honesty and transparency. Thanks again. More

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Jason Betterley is why I purchase from Lester Glenn Mazda Best salesperson Ever I know when I see him I’m leaving with what I want. Mazda Best salesperson Ever I know when I see him I’m leaving with what I want. More

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This is the 4th vehicle we’ve purchased/leased at Lester Glenn. Easy to deal with and reliable service always. Glenn. Easy to deal with and reliable service always. More

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Everyone besides this man are the greatest. I purchase my vehicle at Lester Glenn 3 weeks ago and my check engine light came on. With my string of bad luck with cars and car dealerships I insta I purchase my vehicle at Lester Glenn 3 weeks ago and my check engine light came on. With my string of bad luck with cars and car dealerships I instantly became worried and anxious that I was about to start having yet another bad car experience. I called and spoke to a very calm and kind girl named Leah, who was apologetic and offered solutions and to speak to a manager. At this point I was calm and agreed that this situation should be known by a manager as well. She transferred me over to this man, who immediately got on the phone and was playing defense. Roy answered the line saying “Hello who is this?” I told him my name and asked if he was aware of the situation and he responded with “yeah and we offered you a free inspection, what else?!” I told him I was anxious about the car already having a check engine light being that it only had 5,000 miles on it and that I felt like I wasn’t made aware of the true reason that the car was returned with so few miles on it. With that he responded “well you have a feeling” and began his wild babbling and wouldn’t let me say another word. I was frustrated trying to speak to him and asked him MULTIPLE times to stop back peddling the situation and that I just wanted to set up the service appointment. Instead he persisted on escalating the situation to the point I screamed at him that I didn’t want to speak with him any longer and I wanted to speak to another person, really anyone who wasn’t him, to schedule someone to look at my vehicle. He again, wouldn’t stop to the point my husband intervened and told the man he got involved due to the way he was treating me. He was stonewalling my husband as well, telling us he didn’t make the appointment and that Leah takes care of that, but he was refusing to let us speak to anybody else. Instead he hung up. We called back hoping to get Leah on the phone, instead, he answered. I texted my salesman Mike, he immediately called me back, I was shaking at this point and I am only concerned for my safety in the car. He was great, and told me to bring it in the morning and I was satisfied. However, not long after I was receiving a phone call from Lg Mazda, so I answered. It was Roy, and I told him I don’t need to speak with you. And he said threateningly, “I wanted to let you know you were on a recorded line before so anything you said is on there” as if I was going to get in trouble for getting frustrated by this man who was so aggressive the moment he got on the phone. I repeated to him “I don’t need to speak to you, I don’t want to talk to you, my problem is being handled by someone else.” He continued his aggressive babbling and I hung up the phone. The man literally called to harass me there was evidence that I yelled at him on the phone! Every time I attempted to deescalate all he did was gaslight my husband and I. My husband called him back and had a lengthy discussion with him. It was an absolutely frustrating and nerve wracking interaction when all I wanted to do was discuss my situation with someone so they were aware being that I’ve been through similar situations with pre owned vehicles in my past. More

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Jason was great to work with, highly recommend coming here and finding a Mazda you love. here and finding a Mazda you love. More

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Michael Ruvo was very helpful and detail oriented in the process- explaining best options for my situation process- explaining best options for my situation More

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