"Special thanks to Andrew Seibert for being professional,..."
- Kelly Favole
Special thanks to Andrew Seibert for being professional, accommodating and finding my new Lexus Gx460! He got the job done in finding me the perfect car within just a few weeks of our initial phone call. Looking forward to driving my new car!
"“Consistently Outstanding” Service Department "
- Patricia B
I’ve been a customer of Ray Catena Lexus of Monmouth Dealership for close to 20 years, and found their Service Department to be consistently “beyond outstanding” in every aspect - vehicle care, honesty, superior mechanical craftsmanship, they go over and beyond for the customer, and great customer service ! Special thanks to Frank D’Adamo (Assistant Service Manager) for and Brian Chadwick (Service Manager) for knowing I (and customers) can rely on them and their team without question. Don Noack (Service Advisor) is excellent, extremely knowledgeable, and will patiently explain/show how to use some features. Don is great and my favorite advisor.
A special thanks to Andrew Seibert (Sales Consultant) - a true professional with outstanding customer service,
I could not ever think about going to any other dealership - it’s only Ray Catena Lexus of Monmouth for me. Extraordinary !
Other Employees Tagged:
, Brian Chadwick, Frank D’Adamo, Don Noack.
"Fantastic dealership Andrew Seibert was a true..."
Fantastic dealership Andrew Seibert was a true professional he was very knowledgeable about the cars he sells. Treated me very respectfully and was able to offer me the best price on my new Lexus NX
"OUTSTANDING Dealership and Service Dept."
- Patricia B.
I’ve been going to Ray Catena Lexus of Monmouth for close to 20 years(for purchase and service), and can say they have always exceeded in outstanding customer service in EVERY WAY. Great deals on vehicles. Andrew Seibert (my Sales Consultant) is the best ! Andrew makes the entire sales process completely stress free, easy, and perfect. I got the best deals with Andrew.
Everyone at this dealership is approachable (Frank McLaughin-General Manager, Carlos Pincaro,-Sales Manager, and Brian Chadwick-Service Manager) and will stop and talk to you, answer a question or listen to a suggestion (although not sure how they could improve upon perfection) that’s hard to find in a dealership... but they do.
Donald Noack (service consultant ) is excellent and goes way out of his way to give outstanding customer service.
"Easy Process and Great Price"
The process was easy and honest from my first visit through my purchase. If you're looking for a Lexus, this is the right dealership for you.
Darryl was very patience and explained to me in details how to use the the internal and external parts of my car.He was kind and offered me refreshments,the same thing goes for Andrew Seibert.
Other Employees Tagged:
This is my second lease from this dealership. I have found them to be great to deal with and I have been happy with their price structure. The sales team is very obliging and attentive to customer needs and requirements. Their service people have been great and this dealership should be the gold standard that other dealerships follow. As long as I continue to drive a Lexus, my Lexus will come from this dealership.
As a side note, it's a considerable distance I have to travel to avail myself of this dealership's services and the trip is well worth it.
"Outstanding service and very nice person"
This is the most incredible service and people I ever see. They provide best of the best customer service, very good communication skills with the customers. Andy is a very nice person and know how to treat the customers. I will recomend this dealership, and all the people who work there. By the way prices is the most cheaper then in triple area
This is my 3rd Lexus that I purchased from Andy. Like most consumers today, we all shop around especially when buying a car. Andy has the patience and knowledge you trust in a person. Hats off to the rest of his team too for making all 3 of my deals a no nonsense experience.
"Best Service ALL AROUND!! Highly Recommended "
This is my 5th Lexus and all purchased with Ray Catena. The service is outstanding and always feel I am getting fair deal, no haggling and always a call back. I have been dealing with Andrew Seibert for years and my most recent purchase was to a 2016 Lexus RX 350. I went back and forth for about a week because my wife was very specific of her needs. He was very accommodating, patient, and was a pleasure to work with. The day I wanted to pick up the car the dealership was very busy and Andrew did not want me to wait. Instead he called me up and offered to drive the car to my house after I got home from work at 7pm and showed us how to work the car in the comfort of my own driveway!!! This is GREAT CUSTOMER SERVICE. Ray you should be very proud of this member of your team!