Andrew Sonnentag

Check engine light came on less than 3 months after purchasing our truck from the dealership. We had purchased a warranty at time of purchase so brought it in under the assumption repairs would be cove purchasing our truck from the dealership. We had purchased a warranty at time of purchase so brought it in under the assumption repairs would be covered. Both my husband and I had to take a half say off work to drop the truck off because they apparently couldn't find a loaner vehicle and we live about 40 minutes from the dealership. We ended up getting a phone call that the warranty would not cover the repairs and were sent an invoice of almost $500 dollars and were told the repairs would take a few hours and they were still waiting on parts. We ended up calling and telling them to leave the truck as is and we picked it up without the repairs being done. We paid a little over $200 for the diagnostics, which is insane. I picked up the part (oil pressure sensor) from Andvance Auto for $77 and it took my husband about 20 minutes to change it out. Hindsight is 20/20, but we'll never be bringing our vehicle back to this service department. More

by Mkl Verified Customer Verified Customer

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Stand behind their vehicles and customer, might have to go higher then the General Sales Manager to make it happen though go higher then the General Sales Manager to make it happen though More

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Great service! The team was very professional and personable. The info board is a nice feature for keeping up to date of the vehicle status. The team was very professional and personable. The info board is a nice feature for keeping up to date of the vehicle status. More

by HELLCAT3413 Verified Customer Verified Customer

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We bought a white GMC Sierra Elevation a few weeks ago, and within the first 2 hours, the check engine light came on. It turned into a huge hassle trying to get help. At first, the dealership only wanted t and within the first 2 hours, the check engine light came on. It turned into a huge hassle trying to get help. At first, the dealership only wanted to cover part of the repair, but when a GM dealer looked at it, the issue was much more serious, a module had to be replaced. The manager, Andrew, was extremely rude and unhelpful throughout the process. Aaron, our salesman, was the only pleasant part of this experience, he was kind and respectful. In the end, the truck was fixed, but the entire process was frustrating and unnecessary. It really seemed like the dealership was trying to save a dollar rather than take care of their customer. Given how quickly the check engine light came on (and the fact that the code had been stored even when the light wasn’t on), I can’t help but wonder if they already knew about it. I would not recommend this dealership to anyone. More

by maribelarci Verified Customer Verified Customer

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They have a Very welcoming atmosphere and were very patient with how indecisive I was. Very helpful with all my questions. patient with how indecisive I was. Very helpful with all my questions. More

by shannonsonnentag Verified Customer Verified Customer

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They were nice at first. I finished the car buying process and they brought the second key fob out to send me on my way and it didn’t work. I brought it to their attention an I finished the car buying process and they brought the second key fob out to send me on my way and it didn’t work. I brought it to their attention and they said they couldn’t do anything about it. More

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Andrew Sonnentag, Ryan Rachick and Nate Felixmake a great team and made the buying process very easy. One of the reasons I keep returning to this dealership. team and made the buying process very easy. One of the reasons I keep returning to this dealership. More

by ROGUESPEARUS Verified Customer Verified Customer

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Ryan in Finance was amazing to work with, no pressure and made sure I was comfortable with payment and options! For a 45 Year old Guy he was able to relate to me very well and my needs! Thank you Ryan! made sure I was comfortable with payment and options! For a 45 Year old Guy he was able to relate to me very well and my needs! Thank you Ryan! More

by GMAWBY52 Verified Customer Verified Customer

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I worked with Jake and Andrew to get our deal done. They were attentive and accommodating to us. They were attentive and accommodating to us. More

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Everyone was friendly and took the time to explain the car buying process and paperwork involved. car buying process and paperwork involved. More

by bryon1960 Verified Customer Verified Customer

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