Andrew Thunberg

purchased a used Ford F-150 Lightning (about 15,000 miles) from Mullinax Ford after finding one of the lowest prices in the country. While the price itself was strong, the experience after that was not miles) from Mullinax Ford after finding one of the lowest prices in the country. While the price itself was strong, the experience after that was not. The truck was sold with a powered tonneau cover that does not function and does not manually retract, making the bed effectively unusable. The vehicle also required tire balancing, which I had to address at another Ford dealership. During financing, the interest rate presented at signing was higher than what had been previously agreed upon, requiring me to stop the process and push back to get the correct terms. I worked with one salesperson as my sole point of contact throughout the transaction. After delivery, I reached out multiple times to discuss a reasonable resolution or compensation for these issues. There has been no follow-up and no willingness to address them once the sale was complete. These are problems that should have been identified and disclosed prior to sale. If you buy here, inspect everything carefully and do not expect support after the paperwork is signed. More

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Easiest most straightforward car buying experience ever! Great deal and great dealer. Our sales person, Devon King is fantastic. Great deal and great dealer. Our sales person, Devon King is fantastic. More

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I was in the car business for 30 years and this is where I made my purchase, Jeff and Gary were awesome. No dealer fees, electronic signing pick up my car and go. I made my purchase, Jeff and Gary were awesome. No dealer fees, electronic signing pick up my car and go. More

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Andy was the salesman who helped me. He listened to exactly what I was looking for and helped me find it.. Andy made the process easy and I feel MULLINAX was fair with the purchase of my He listened to exactly what I was looking for and helped me find it.. Andy made the process easy and I feel MULLINAX was fair with the purchase of my older truck. Overall a great experience. I was not happy with the finance manager’s demeanor and attitude, I understand finance personnel typically do not like cash buyers because they don’t make any money off of you. But we are still customers of the dealership and should be treated kindly. Overall great dealership, and I would give them my business again. More

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Mullinax Ford was fast, clear, and pleasant to work with. They also had the best deal! Win/Win! Probably my best car buying experience to date. Ask for Andrew. They also had the best deal! Win/Win! Probably my best car buying experience to date. Ask for Andrew. More

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Michael and Andrew provided an amazing experience I would highly recommend Mullinax Ford thanks for all the help highly recommend Mullinax Ford thanks for all the help More

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