Andrew Trombley
Andrew Trombley at NYE Chrysler Dodge Jeep Ram
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Andrew Trombley | Page 3

Assistant Service Manager

NYE Chrysler Dodge Jeep Ram

1553 Upper Lenox Ave
Oneida, NY 13421

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4.8
30 Reviews
4.8

30 Reviews

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30 Reviews of Andrew Trombley

March 09, 2024

Dealership Rating
Employee Rating

Very slow service for a like change and tire rotation 1hr 30min. Also felt like they were just trying to sell me unnecessary add ons. More

by dmrobbins45
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Mar 13, 2024

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 09, 2024

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Everyone was curtious and helpful,. I was offered coffee and service was excellent, I didn't have to wait an excessive length of time and the waiting area was comfortable. Thank you! I More

by felafes
Service Price Transparency
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Recommend Dealer
Yes
Mar 13, 2024

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 06, 2024

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Great service and friendly staff. They get me in right away and go above and beyond. More

by JCALVERT616
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Recommend Dealer
Yes
Mar 06, 2024

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 22, 2024

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NYE Dodge Jeep Ram is by far the nicest and friendliest dealership I have ever done business with. The Service advisors are top notch and do not act as if you are putting them out by explaining your concer More

by dks052862
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Clayton Geaslin, Eric Glenn

Feb 23, 2024

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 12, 2024

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Andrew at NYE Jeep in Oneida made the service process easy and kept us posted. Great experience. More

by atkins4485
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 13, 2024

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 11, 2024

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Employee Rating

I gave it a 4 because the workers were all great and very accommodating. but problem isn’t fixed yet. Been there twice with the same issue. Hopefully the third time is the charm. More

by dthompson326
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 13, 2024

NYE Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

November 15, 2023

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Andrew in service is above and beyond great every time i go to the dealer he makes it easy for me in turn i can run my business better thank you Andrew More

by FAMILYLOCKSMITH18
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 15, 2023

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 11, 2023

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Employee Rating

Very professional and took care of the issue with my RAM truck without any problems. More

by jenningsmark447
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Geaslin, Eric Glenn

Nov 14, 2023

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 02, 2023

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Employee Rating

Excellent. Took care of everything I needed done as quick as possible. Definitely would recommend More

by whysell10
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 02, 2023

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 01, 2023

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Employee Rating

They are always accommodating and professional. Andrew got me right in when I called. They always treat me very well. More

by metr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Geaslin, Eric Glenn

Nov 02, 2023

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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