Andrew Vollant | Page 8

I was completely sold on this dealership because of the excellent experience I had with our sales rep, Andrew. He was stellar. A real cut above the average. I had visited other car dealers previously and h excellent experience I had with our sales rep, Andrew. He was stellar. A real cut above the average. I had visited other car dealers previously and had a good opportunity to compare him with what else was out there...in terms of comportment, knowledge, authority, and trustworthiness. More

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I came to New Motors just to look, as I had been having trouble with the car I currently owned. I honestly had no intentions of leaving the dealership with a new car, but that's the way it went! Andrew w trouble with the car I currently owned. I honestly had no intentions of leaving the dealership with a new car, but that's the way it went! Andrew was my salesman and I would work with him again without hesitation. He was very informative and made sure I knew everything there was to know, without being pushy. New Motors gave me a price I couldn't refuse, and I left that day with a new Kia Forte EX. I've only had the vehicle for 5 days, but so far, everything about it is great. I will definitely be heading back to New Motors when the time comes again for a new car. I would recommend this dealership to all my friends and family! More

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Waited on immediately by friendly salesman. Salesman was very knowledgable about vehicle. No pressure or salesman's "spin." Final price lower than my expected, researched price. The quickest transaction tim very knowledgable about vehicle. No pressure or salesman's "spin." Final price lower than my expected, researched price. The quickest transaction time I've ever experienced (paperwork, wait time, etc.). Location convenient, very nicely appointed, clean, modern and cared for. Large selection of model I was interested in. Salesman listened to me to understand what I wanted rather than trying to convince me of his point of view. Finance was easy - they found a better interest rate than I found myself (and I'm a CFO with more than a few contacts). Offered dealer installed options (window coating, longer warranty) with a thorough explanation of benefits but did not oversell. Salesman took time to go over the vehicle to acquaint me with it's operation. Full tank of gas (a little thing but one that adds to customer satisfaction). After sale follow-up by email and phone, continuing with the customer satisfaction theme. I normally despise the whole car-buying experience. However, this purchase was not only painless, it was, by far, the most pleasant experience I've had purchasing a new car in over 35 years of car ownership. More

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Andrew was very attentive, informative, understanding and stayed in touch throughout the process without being overbearing. His Manager was very obliging and offered to help us out while we waited for our 2 stayed in touch throughout the process without being overbearing. His Manager was very obliging and offered to help us out while we waited for our 2011 Sorento to come in. The finance person, Mr Vollant was very informative in helping evaluate additional options available to us. More

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