Andrew Zahara | Page 3

The process was smooth from start to finish. I appreciate the patience and flexibility extended to me throughout. Andy was always accessible and willing to go the extra mile! I appreciate the patience and flexibility extended to me throughout. Andy was always accessible and willing to go the extra mile! More

by TYISHA.EDWARDS Verified Customer Verified Customer

Helpful 0

Report | Print

I was looking to purchase a pre-owned vehicle and possibly do a trade-in with the vehicle I had owned. I test drove a couple jeep wranglers and it just wasn’t what i was looking for. Andy (sales man) possibly do a trade-in with the vehicle I had owned. I test drove a couple jeep wranglers and it just wasn’t what i was looking for. Andy (sales man) helped me out and reassured me that we could find something that I was going to love. I ended up test driving a 2019 Jeep grand Cherokee Upland edition and fell in love with the vehicle. All though I was coming all the way from Connecticut, and hit a couple bumps with the trade in, Robert (the finance manager) and Andy (sales man) both were very helpful with making sure I got the car I wanted. When it came down to financing my new vehicle, Robert was extremely helpful and was able to help me receive a very great deal on my very first car! He was very helpful with making sure that the vehicle was within my original budget. I was very pleased with the service and would definitely recommend this dealership!! More

Helpful 0

Report | Print

I was offered a higher interest rate, once I got to financing, than I had been offered at the sales desk. It was only when I showed a photo of the original offer that Tony acknowledged his “mistake.” financing, than I had been offered at the sales desk. It was only when I showed a photo of the original offer that Tony acknowledged his “mistake.” It seems the lower rate offer was simply a tool to get me in the finance office so I wouldn’t be comfortable leaving. More

by JANE.M.BOOTH Verified Customer Verified Customer

Helpful 0

Report | Print

Easiest dealer experience yet! Would definitely recommend Tasca auto group. They were not pushy and knowledgeable about the product, as well as ford, rebates, and incentives. Deliv Would definitely recommend Tasca auto group. They were not pushy and knowledgeable about the product, as well as ford, rebates, and incentives. Delivery was easy and they explained everything about the vehicle answer any more questions I had. More

by MASSPOWERANDLIGHT Verified Customer Verified Customer

Helpful 0

Report | Print

I set up an appointment for 9:30 to the Rav 4, and when I got there, the salesman said it was in the body shop... He waited 10-15 min and then went to check on it and came back and said it wasn't in the body got there, the salesman said it was in the body shop... He waited 10-15 min and then went to check on it and came back and said it wasn't in the body shop, it was at another dealership being shown, and it wouldn't be back for 1 1/2- 2 hours... I drove 45 minutes to get there, so I drove around the area and looked at other cars. I went back and test-drove the car, but it wasn't what I expected. Lots of scrapes and scratches, and not running great either... More

Helpful 0

Report | Print

I purchased the truck on January 31st, at that time I ordered running boards and a Tanneau cover. The parts were going to be in sometime in the following week. There were a few things that had to be ta ordered running boards and a Tanneau cover. The parts were going to be in sometime in the following week. There were a few things that had to be taken care of so I said keep the truck to get everything taken care of all at the same time. What had to be done was: 1) Small windshield crack 2) A bad odor (smelled like mothballs) 3) Touchup front bumper 4) 2nd key (truck only had one) 5) Battery (When I picked up the truck, I couldn’t drive it because of the bad smell. so, when I tried to start it after sitting for a week it didn’t want to turn over) Service put a trickle charge on it and said it was fine. When I dropped the truck off to get the running boards and Tanneau cover done I was informed that the cover was delayed, no problem that happens. So they installed the running boards and attempted to take care of the SMELL but whatever cleaner they used was stronger than the “mothball smell”. So finally, after having the truck back to the dealer several times and 7 weeks later I picked up the truck. I was told that the Battery was replaced but when I got home and checked, it wasn’t. Supposedly a miscommunication between Sales and Service. I was told that because service couldn’t get rid of the smell that I was going to be given the name of a local detailer. I haven’t heard back from anybody yet. It probably needs an Ozone treatment of some kind. I think that the problem was I paid cash for the truck so there was no rush to get things taken care of. Before I retired I was VP of operations for Mclaughlin & Moran in Cranston. We purchased many cars, Explorers, work vans from Tasca in Cranston and never had a problem. So, when I was looking to purchase a vehicle I didn’t hesitate to go to my local Tasca dealer. Overall, not a good experience. It should not have taken 7 weeks to get these small things taken care of. Thanks More

by JOEGALEONE Verified Customer Verified Customer

Helpful 0

Report | Print

Didn’t make due on things they said they would do. Wasn’t insured when I left the dealership or a week after I drove it home, had to add it to my insurance myself. Bought the vehicle over a month ago Wasn’t insured when I left the dealership or a week after I drove it home, had to add it to my insurance myself. Bought the vehicle over a month ago and it still isn’t registered More

by TRAVIS.CONNETTI Verified Customer Verified Customer

Helpful 0

Report | Print

Andrew was great and very helpful. The dealership on the other hand is not the best. The sales manager is a bit fake and is over the top putting on a show. Twice now I have been wa The dealership on the other hand is not the best. The sales manager is a bit fake and is over the top putting on a show. Twice now I have been waiting for accessories and have been waiting way longer than they said. I understand things are tougher to get and taking longer than normal but they can’t tell me a certain wait time and it not be in even weeks after then. Last time I even had to contact them multiple times and suddenly they found the accessory. I understand sales are different but stop being fake and just be up front. More

by SUPASTEVE182 Verified Customer Verified Customer

Helpful 0

Report | Print

Test drive was smooth and salesman super friendly. Been two weeks and no registration sent to me yet and truck has an issue and no one will call me back to setup service. Been two weeks and no registration sent to me yet and truck has an issue and no one will call me back to setup service. More

by MBUNDY1984 Verified Customer Verified Customer

Helpful 0

Report | Print

He was a great help helped me find what I could afford would definitely refer him to my family and friends would definitely refer him to my family and friends More

by DAROSAVANDA75 Verified Customer Verified Customer

Helpful 0

Report | Print