Andrew Zarpentine

Unhappy customer I cannot recommend this dealer until they can answer your concern about the lease agreement. There are sections I do not understand and they won't ex I cannot recommend this dealer until they can answer your concern about the lease agreement. There are sections I do not understand and they won't explain it to me. If this is not taken care of I will have to resort to other means. I am not a satisfied customer. More

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Very friendly and helpful Love my car from Kia of Jamestown!!! The staff was so wonderful helping me find the car I wanted in my budget. Other dealers in the area do not compar Love my car from Kia of Jamestown!!! The staff was so wonderful helping me find the car I wanted in my budget. Other dealers in the area do not compare to the excellence Kia provides to their customers! I will go back to kia time and time again when looking for future vehicles. I wish I could give more than 5 stars!!! More

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Great Experience Great car shopping experience with knowledgeable and helpful staff. Would recommend this dealership to anyone looking to purchase a new vehicle. Extre Great car shopping experience with knowledgeable and helpful staff. Would recommend this dealership to anyone looking to purchase a new vehicle. Extremely satisfied with my new Sportage and will be back in 3 years to renew a lease for another great car. More

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Sales and Service The experience of purchasing the car was great. Relatively low pressure through out the sale for a car dealership. How ever the customer service I rec The experience of purchasing the car was great. Relatively low pressure through out the sale for a car dealership. How ever the customer service I received after purchasing the vehicle was not very good. Dan Rumbaugh was always willing to help to the best of his abilities, but when my vehicle was serviced over the course of a couple of days, there was no loaner available and it was towed to another location to be worked on with out my permission. I was charged for a tow I could have done myself. More

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A pleasure from start to finish!! To Mitch, Just wanted to tell you "I LOVE MY SERENTO"!!! Thanks to you, and everyone involved in getting me into that Red Serento!!! I'm really hap To Mitch, Just wanted to tell you "I LOVE MY SERENTO"!!! Thanks to you, and everyone involved in getting me into that Red Serento!!! I'm really happy it's Red and not blue! LOL !! I will make sure I tell everyone to start at Kia Jamestown when looking for a new car and great people to assist them!!! Keep up the good work!! Renee Newman More

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Very friendly from onset, easiest vehicle purchase we ever made, very knowledgeable about their product and answered all our questions, everybody was enjoyable to deal with, didn't rush any decisions, be ever made, very knowledgeable about their product and answered all our questions, everybody was enjoyable to deal with, didn't rush any decisions, best experience we've had at a auto dealership, will return in the future More

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I love my 2014 Kia Cadenza. Mitchell was a wonderful salesman. He explained every detail of the car thoroughly. He also had the car detailed before we picked it up and gave us a full tank of gas. Andrew salesman. He explained every detail of the car thoroughly. He also had the car detailed before we picked it up and gave us a full tank of gas. Andrew was very efficient. He got us approved for the loan almost instantly. I would recommend this dealership to anyone and anyone thinking about a luxury vehicle should definitely consider the Cadenza. I think you'll be pleasantly surprised and you'll save over 20K by going with the Cadenza. More

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The dealership did a great job in getting me into a new car. Ron has helped my family get into the vehicles we wanted and he did a great job. car. Ron has helped my family get into the vehicles we wanted and he did a great job. More

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I was satisfied from the start, which was over the phone Mitch was VERY courteous, friendly, attentive and determined get my dad and me the car we wanted, at the best possible price, to the very last day, t Mitch was VERY courteous, friendly, attentive and determined get my dad and me the car we wanted, at the best possible price, to the very last day, the close of the sale, Mitch brought the car to our home completely detailed with a full tank of gas, handshake and total assurance. I'm telling you that young man is GOLDEN for the business, he is destine to be extremely successful. My roommate was present the whole time he was so taken by the entire experience he coming back to Jamestown from Ohio to also buy a new Kia from our man Mitch Costanza!!! Thank you Kia, More

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My experience at Kia of Jamestown was excellent. The staff made my car-buying experience fast, easy, and enjoyable. Ed, Torrey, Mitchell, and Andrew were a delight to work with. They were extremely ac staff made my car-buying experience fast, easy, and enjoyable. Ed, Torrey, Mitchell, and Andrew were a delight to work with. They were extremely accommodating to my needs. My new vehicle is terrific, and I would not hesitate to recommend this dealership to others. The next time I need a vehicle, I will gladly return to Kia of Jamestown. More

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