Andrey Shichanin

Overall the buying experience was about what I expected. The initial sales rep I was working with did not seem to value my time and acted as if I was wasting his time asking questions to make sure the vehic The initial sales rep I was working with did not seem to value my time and acted as if I was wasting his time asking questions to make sure the vehicle was the right fit for me. Once I found a vehicle I liked, I made an appointment with the original guy to sit down and make a deal, only for him to bail last minute, presumably to make a bigger sale. In my opinion, this is no way to treat your customers or build a reputation as a trustworthy dealership. I get that sales reps work on commissions, but if you set an appointment I expect it to be kept, not tossed aside for the next biggest fish. At that point, why even have appointments? That said, the sale was handed off to Jordan and he did a great job. Despite the vehicle being advertised at lower than MSRP (by a sister dealer), we had some lively exchange before agreeing on a number, but all things considered Jordan helped me get the vehicle for an extremely fair price and delivered to Fairbanks for free. He was great in helping navigate the paperwork and payment, and was overall a level-headed and nice guy. I’d recommend him to anyone! More

Report | Print

Fairbanks Chevy has always been my place to go for all vehicle needs. Whether I’m buying or simply getting service for my vehicle. They always pulled through. With My good friend Andrey in Chevy Finance, vehicle needs. Whether I’m buying or simply getting service for my vehicle. They always pulled through. With My good friend Andrey in Chevy Finance, Curtis McNeal has done a great job stepping up to the plate and helping me secure another vehicle. I recommend Curtis because he is friendly, cool and is always a vibe. More

Report | Print

This dealership is clean and well maintained, which makes for a welcoming experience. The inventory is well stocked, offering a variety of options to choose from. I didn’t feel overwhelmed. The process smoot for a welcoming experience. The inventory is well stocked, offering a variety of options to choose from. I didn’t feel overwhelmed. The process smooth and stress free. I would recommend for anyone looking for a quality dealership experience. More

Report | Print

Carlos was amazing and very way to work with. It was the best car buying experience that I’ve ever had. It was the best car buying experience that I’ve ever had. More

Report | Print

What can I say i bought a truck with a noisey power steering pump they replace it. Its doing the same thing going to try one more time to replace, if this dont work they will work with me to get a diff steering pump they replace it. Its doing the same thing going to try one more time to replace, if this dont work they will work with me to get a different rig. That's what im talking about, this kind of support is number 1 in my book. More

Report | Print

This is the second truck I’ve bought from gmc in fairbanks, Jeff has helped me both times. Always a good experience. fairbanks, Jeff has helped me both times. Always a good experience. More

Report | Print

Awesome dealership, great people, positive non stressful environment that doesn't pressure you into anything! environment that doesn't pressure you into anything! More

Report | Print

Great person to work with! Got us some great deals and worked with us on everything. Got us some great deals and worked with us on everything. More

Report | Print

Professional service excellence. Understands customer service and buyers needs. Knowledgeable of all GMC and Chevrolet products. Understands customer service and buyers needs. Knowledgeable of all GMC and Chevrolet products. More

Report | Print

I came into the dealership looking for specifics features and Jeff was very helpful. He got the keys for the trucks that matched and we checked them out. Jeff worked with his team and got me a great price. I and Jeff was very helpful. He got the keys for the trucks that matched and we checked them out. Jeff worked with his team and got me a great price. I highly recommend both Jeff and the dealership! Thank you! More

Report | Print