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Andy Bonilla

Overview Reviews (4) Inventory (164)

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Andy Bonilla

Sales

Pristine Mitsubishi

1158 Jericho Turnpike
Commack, NY 11725

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rated

4 Reviews

Overview Reviews (4) Inventory (164)

Dealership Experience

1 yr, 3 mos

Industry Experience

9 yrs, 5 mos

Languages Spoken

English

Spanish

not yet
rated

4 Reviews

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4 Reviews of Andy Bonilla

April 03, 2026

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Employee Rating

Requested OTD for 2023 Kia EV6 RWD—quoted "$18,995 + tax/DMV/doc". Confirmed no LoJack on phone. Revealed as forced add-on in fine print. Refused written honor of quote; suggested manager only. Pattern tax/DMV/doc". Confirmed no LoJack on phone. Revealed as forced add-on in fine print. Refused written honor of quote; suggested manager only. Pattern matches other complaints. More

by steady

Recommend Dealer

Other Employees Tagged: Marcus Numan, Jayden Acosta, Takim Roland, Justin Benloss, Claudio cotto-maffei, Devin Vaughan

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Apr 08, 2026 -

Pristine Mitsubishi responded

We're sorry to hear about your negative experience with us. Please reach out our Manager at ron@pristinemitsubishi.com to further investigate this matter and come up with a resolution. Thank you for bringing this to our attention!

March 14, 2026

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Employee Rating

Please read and sign carefully before making a purchase they will trick you,there customer service is wack 0 star if possible they will trick you,there customer service is wack 0 star if possible More

by Jamesmorganusd

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Trade-in Experience

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Finance Experience

Recommend Dealer

Other Employees Tagged: Ron Merrow, Marcus Numan, Jayden Acosta, Takim Roland, Justin Benloss, Claudio cotto-maffei, Devin Vaughan , Shantae Maxwell Sophia

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Mar 21, 2026 -

Pristine Mitsubishi responded

James, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

March 12, 2026

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I would give it a 0 star if possible because they are the worst dealership to ever exist. There fees and warranties are all scams. worst dealership to ever exist. There fees and warranties are all scams. More

by Izzy

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Trade-in Experience

Purchase Time

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Recommend Dealer

Other Employees Tagged: Ron Merrow, Marcus Numan, Jayden Acosta, Takim Roland, Justin Benloss, Claudio cotto-maffei, Devin Vaughan

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Mar 16, 2026 -

Pristine Mitsubishi responded

Providing a positive experience is our top priority, Izzy, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 03, 2026

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Employee Rating

Andy, our sales rep was fantastic, honest and helpful. He helped us all the way through the sale and even arranged for shipping the vehicle. I was nervous about some bad reviews but Andy salvaged the dea He helped us all the way through the sale and even arranged for shipping the vehicle. I was nervous about some bad reviews but Andy salvaged the deal and left us very pleased. If you go there, make sure you deal with Andy! More

by Ldperrone

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Recommend Dealer

Yes

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Mar 04, 2026 -

Pristine Mitsubishi responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your kind feedback for Andy.

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