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Andy Buchanan
Andy Buchanan | Page 18
Business Manager
Kings Ford Inc
9555 Kings Automall Road
Cincinnati, OH 45249
332 Reviews
2018 will be my 8th year at Kings Ford, my first 4 years were spent in the sales department where I achieved the highest recognition from Ford for Sales & Service; their E2 Employee Excellence Award. From there, in 2014 I moved into the Finance office where I help customers complete their vehicle transactions . When I am not at work, I enjoy spending time with my wife Amy, and 2 kids Ella, and Dylan. We all enjoy time at the Lake, and wrecking havoc on dirt bikes and 4-wheeler's.
Read moreDealership Experience
15 yrs, 10 mos
Industry Experience
16 yrs, 3 mos
Specialties & Trainings
Ford E2 Employee Excellence Award recipient
AFIP Certified
332 Reviews
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332 Reviews of Andy Buchanan
February 25, 2020
Worst Sales and Service Ever I would give Kings Ford a -5 stars if it would let me. My advice is to stay away from Kings Ford. I would go to a buy here Pay here before I would do I would give Kings Ford a -5 stars if it would let me. My advice is to stay away from Kings Ford. I would go to a buy here Pay here before I would do business with Kings Ford. Please read full article to find out why Kings Ford should be avoided at all costs. First off.. I went to the sales department to trade my 2011 GMC Terrain for a 2019 Ford Fusion. After hours of waiting, the sales person came back and told me that he needs another day. After 2 days I was told I could they could not fiance me . Weeks later I went to another dealership and I was financed within in an hour for a 2019 Ford Fusion Titanium Hybrid, fully loaded. By the way..it was with the same finance company that Kings Ford said they could not get me financed. Very suspicious!!!! The other problem with Kings Ford is the service. I do have some bugs to iron out on my new car, and it is still under warranty by Ford. Kings Ford service will ask the mileage of the vehicle before scheduling an appointment. they seem to determine it the car is under warranty and if they can push the service schedule way out to let the mileage run out of warranty, they seem to do so. I called another dealer ship and they scheduled me 2 weeks before Kings Ford would schedule me. The second problem with Kings Ford service is, if you have a device that detects mechanical problems like Verizon Hum and you give them the detection code, they refuse to look it up and give advice, they just say to bring it in and they can diagnosed it, which is a problem because they schedule at least 3 weeks out from the time you call. the other ford service that i did schedule service took the time with me and looked it up and scheduled in right away. More
by doug12221961
Other Employees Tagged: Jerrod Rush
February 10, 2020
Purchasing my truck at Kings Ford was an amazing experience! I will be back in a few years for my next vehicle purchase. They are the best experience! I will be back in a few years for my next vehicle purchase. They are the best More
by Wisemanfamily100
Other Employees Tagged: David Giese
February 01, 2020
It’s a very nice facility. Friendly people and very helpful. They do their best to get what you are looking for. Very happy with their service. helpful. They do their best to get what you are looking for. Very happy with their service. More
by Bobbie Proctor
Other Employees Tagged: Randy Baxter, Hayden Johnson, Travis Martin
January 31, 2020
Kings Ford great service! First off Amanda Johnson was a great sales consultant, with a friendly & helpful approach. She is the reason I came back to the dealership after my fi First off Amanda Johnson was a great sales consultant, with a friendly & helpful approach. She is the reason I came back to the dealership after my first visit. She was not your average pushy sales person and followed up quickly and thoroughly. Hayden Johnson was also very helpful as well with his experience in vehicle features and technology as well as financing options. The finance manager, Andy Buchanan was also very thorough and efficient. Travis Martin is also a great sales manager with excellent customer service, communication and follow up. He was always available via text or email anytime or day. He really made me a great deal overall which I appreciate. And last I have never purchased a Ford before and so far I am very happy with the vehicle. More
by FirstFord
Other Employees Tagged: Hayden Johnson, Travis Martin, Amanda Johnson
January 31, 2020
Great experience. Super easy people to work with! Easiest car buying experience I’ve ever had, especially with a trade-in! Will recommend Kings Ford to anyone I know looking to buy. car buying experience I’ve ever had, especially with a trade-in! Will recommend Kings Ford to anyone I know looking to buy. More
by Edickman89
Other Employees Tagged: David Giese, Travis Martin
January 25, 2020
Friendly. Helpful. Fair pricing. Great customer service. Overall amazing experience. From top to bottom they did a great job. I will be back!! I will recommend them to others. Overall amazing experience. From top to bottom they did a great job. I will be back!! I will recommend them to others. More
by Chris
Other Employees Tagged: Mike Wheeler, Jerrod Rush , Travis Martin, Bill Schehr
January 19, 2020
We went I looking for a used SUV and a certain price . Ryan found us the perfect car and perfect price . We have told everyone about the amazing service we received . Ryan found us the perfect car and perfect price . We have told everyone about the amazing service we received . More
by Memiller5901
Other Employees Tagged: Ryan Davis
January 19, 2020
This was my first car purchase so i dont have much experience. However from what I could tell they were definitely pushing for a sale. I dont think it was too much pressure though. experience. However from what I could tell they were definitely pushing for a sale. I dont think it was too much pressure though. More
by Gt
Other Employees Tagged: Hayden Johnson
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