"Brand new trans leaking. 45 days+$700 rental=Still Leaking"
- Ford Customer never again
Car was in the shop for 45days for a transmission leak.. all under warranty (brand new trans) Ford failed to solve the issue but charged me $700 in rentals for work that should have been completed in 48 hours.
I brought my car in for a engine light issue. Once the mechanics did their testing, everythingc checked out fine. ( No mechanical issues). I would highly recommend anyone that drives a Ford and Lincoln to use Kings Ford for their services. Thank you so much for providing great customer service and delivery.
"What a joke! Wishing I would of kept looking!!"
Typical dealer car is worth gold when it’s theirs but as soon as you buy it becomes a used car and as is. I purchased car from Ryan and I’m an out of state customer and will NEVER purchase a car from here again. I hired a transport company to deliver Car as it’s a 750 mile drive. I have had car for 2 weeks, drove it 45 miles and already blew a tire that this dealer over looked as they only replaced one tire which who does that? He also claimed the car had been serviced as oil changed and looked over however, this was one of many lies because this car has an oil life % displayed on he dash and it was at 63% when I got the car which only had 50 miles since the Odometer . His service was by far the worst I’ve ever experienced in my life. I have purchased about 12-15 cars in my life. Horrible at getting in contact with, claims it’s a busy time of the month no matter what time you call. Has an excuse for anything. He claimed this vehicle I purchased was a clean nice car, but never mentioned turn signals didn’t work, had no brake lights, had really bad oil leak, ac only worked on speeds 4 & 5. Other issues found power steering leak, sway bar needs replaced, wheel bearings both shot and serpentine belt was cracked and weathered. Some of these are of age related and I understand that but if car was serviced as Ryan claimed then these should of been addressed before selling vehicle. As many were safety related as it wasn’t safe to drive this car 5 miles and no way safe for 750 mile trip. Air filter was several years old and never looked at due to being all black and dirty and one side of it completely missing from rot. Pointed the blame to the service department saying he only sells cars and he couldnt control them. Not to mention car has 2 softball size dents in right front fender which doesn’t allow for opening of passenger door all the way without damaging fender further. Also claimed “he didn’t have to do anything for me.” Never did he once apologized or attempted to make situation better or offer. I’ve had car for 2 weeks as I just had it serviced from a reputable dealer and he finally just got back to me today to say I purchased a used car and it was as -is. Needless to say I wouldn’t buy ice from this type of person. I feel one star is giving too much credit at this point.