Andy Bustos
Andy Bustos at Russ Darrow Mazda of Madison

Andy Bustos | Page 9

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

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4.9
102 Reviews
4.9

102 Reviews

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102 Reviews of Andy Bustos

April 23, 2025

Dealership Rating
Employee Rating

Oil change was efficient and checked over car as well. Initially discrepancy on cost but was rectified immediately. Will return. More

by Wpjackman
Recommend Dealer
Yes

Other Employees Tagged: Andrew Bustos

Apr 24, 2025

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

April 22, 2025

Dealership Rating
Employee Rating

Service Department is always pleasant, helpful and informative. The waiting room is also comfortable and clean. More

by EATON.AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

April 22, 2025

Dealership Rating
Employee Rating

Clean, efficient, on time, pleasant! Etc etc etc etc etc etc etc etc etc etc More

by BELT644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Her

Apr 22, 2025

Russ Darrow Mazda of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Zinniel nicholas.zinniel@russdarrow.com

April 19, 2025

Dealership Rating
Employee Rating

I was able to easily schedule my appointment online and when I pulled up to the service area, they were immediately ready to take my car back. I had to wait and they said it would be an hour and they actua More

by Cpliess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2025

Russ Darrow Mazda of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

April 12, 2025

Dealership Rating
Employee Rating

Timing and friendliness great. The only complaint is that my maps needed an update - something that costs you nothing - I asked for a free update after spending over $400 and esta More

by jsmiandrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2025

Russ Darrow Mazda of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Zinniel nicholas.zinniel@russdarrow.com

April 05, 2025

Dealership Rating
Employee Rating

Thank you for oil change and tires and fluids please don’t call me to complete another survey More

by RUNCASAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

April 03, 2025

Dealership Rating
Employee Rating

They were very helpful and had fast service. I thought I needed my tires rotated along with my oil change but they checked them out and didn’t perform the tire rotation since I didn’t need it ye More

by IR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

April 01, 2025

Dealership Rating
Employee Rating

Russ Darrow’s service department is extremely friendly and professional making an otherwise tedious task enjoyable. More

by GRAFFBD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

April 01, 2025

Dealership Rating
Employee Rating

i always appreciate the experience that russ darrow provides. i love the videos and the clear explanations of the repairs… More

by B.DEREK.COOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

March 16, 2025

Dealership Rating
Employee Rating

So good at explaining what service needs to done. Love it that I can see work being done on my car More

by TPTHRALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kody Cathman

Mar 17, 2025

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

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