Andy Camacho | Page 2

Ok customer service. Could have been much better. Had to pay money to see about my car. Could have been much better. Had to pay money to see about my car. More

by Stephanie_rennolds Verified Customer Verified Customer

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I won't take my car anywhere else other than to Andy Camacho at BMW of Gainesville! I can trust him and them! They take really good care of my vehicle and myself!! Camacho at BMW of Gainesville! I can trust him and them! They take really good care of my vehicle and myself!! More

by Dreggorsmichelle Verified Customer Verified Customer

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Andy is the man, he always takes care of us with our best interest in mind and communication with him is always easy. interest in mind and communication with him is always easy. More

by Cameron C. Verified Customer Verified Customer

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Customer service was wonderful as always. Andy was great to work with! Appreciated the loaner vehicle! Andy was great to work with! Appreciated the loaner vehicle! More

by hazenmichelle Verified Customer Verified Customer

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The service department is high class, patient, and willing to work with you. Andy Camacho is an exceptional employee. Thanks! willing to work with you. Andy Camacho is an exceptional employee. Thanks! More

by hensethename Verified Customer Verified Customer

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This was my first visit and I was very impressed! I also was provided a car to drive to lunch. I also was provided a car to drive to lunch. More

by lawrence_markey Verified Customer Verified Customer

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Excellent customer service, great communication before, during and after the car was ready. Will continue to use during and after the car was ready. Will continue to use More

by rechome4 Verified Customer Verified Customer

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The service center representative was very professional and kind. As well as the young man that took my keys and greeted me as I walked in. Also another gentleman that was restocking the coffee and snacks and kind. As well as the young man that took my keys and greeted me as I walked in. Also another gentleman that was restocking the coffee and snacks was welcoming. My only complaint was the front desk receptionist that took my call before my appointment. I was advising her that I would be 10 minutes late. At that point, she insisted that I reschedule because there was no room available. I asked to speak with my representative. She said he was busy and would tell him to give me a call. I never received a call, but I still got to my appointment in time coming from Ocala. I asked the representative if was he notified of my memo to call me back and he stated “no.” Unfortunately I believe that the front desk receptionist was overall rude; and unwilling to help, plus she was not completely honest. Once I arrived, her demeanor was not friendly. She seemed careless and unapproachable. I’m unsure if the receptionist is this way with the array of customers that frequent BMW. I’m hoping that on my next visit it will be more pleasant. Thank you Gainesville BMW. More

by BRIGHTDAYS83 Verified Customer Verified Customer

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An absolute pleasure getting to be there! So perfect and Andy is a total rockstar!! So perfect and Andy is a total rockstar!! More

by trinah2o Verified Customer Verified Customer

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I have always been pleased with the service managers and the wok performed by the service department. This visit was no exception. I was informed of what needed to be done, the cost, and how long it would t the wok performed by the service department. This visit was no exception. I was informed of what needed to be done, the cost, and how long it would take. There were no surprises when I received the final bill. This dealership has always had outstanding service advisors who have consistently done above and beyond what was expected. This is a major reason that I have been a BMW customer for over 35 years. More

by walkerc1 Verified Customer Verified Customer

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