Andy Camacho
Andy Camacho at BMW of Gainesville

Andy Camacho | Page 3

Assistant Service Manager

BMW of Gainesville

2853 N Main St
Gainesville, FL 32609

Contact Me
5.0
58 Reviews

Dealership Experience

6 yrs, 4 mos

Industry Experience

6 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

5.0

58 Reviews

Write a Review

58 Reviews of Andy Camacho

September 15, 2023

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Employee Rating

I have always been pleased with the service managers and the wok performed by the service department. This visit was no exception. I was informed of what needed to be done, the cost, and how long it would t More

by walkerc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JD Busby

Sep 15, 2023

BMW of Gainesville responded

Thank you for being a valued customer for over 35 years and for taking the time to share your exceptional experience with our service department. We're thrilled you have always been pleased with our service managers and the work performed. We appreciate your loyalty and look forward to continuing to serve you for many more years to come. Thank you for choosing BMW of Gainesville!

September 14, 2023

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I have had the pleasure working with Andy Camacho in customer service. He went above and beyond to help me understand some features that my BMW offers. Recently I got a nail in my back tire and within a More

by GOLDIE0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2023

BMW of Gainesville responded

Thank you for sharing your wonderful experience with Andy and our customer service team at BMW of Gainesville! We're delighted Andy went above and beyond to assist you with understanding your BMW's features. We appreciate your kind words and look forward to continuing to exceed your expectations!

August 16, 2023

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Andy was awesome! Thanks for taking care of my BMW and providing me with friendly service More

by Brad Duncan
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Recommend Dealer
Yes
Aug 16, 2023

BMW of Gainesville responded

We're happy you had an excellent experience with Andy! Thank you for entrusting us with your BMW and for your kind words about the friendly service. If you ever need anything else, don't hesitate to reach out.

August 11, 2023

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Great Service! Andy helped me with the best customer service. I was able to return to Miami with a new tire installed in less than 1 hour. Thank you! More

by Aalcover
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 14, 2023

BMW of Gainesville responded

We're thrilled you had a great service experience with us! It's wonderful that Andy provided the best customer service and got you back on the road with a new tire in less than an hour. We're grateful for the opportunity to assist you. Thank you for choosing BMW of Gainesville! 🌟🚗💨

August 11, 2023

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Service was great. Advisor took his time to explain all work done and needed. Worth the 90 min drive to Gainesville. So much better than local folks. More

by Fourjsinfl
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Gallant

Aug 11, 2023

BMW of Gainesville responded

We're thrilled you had an excellent service experience with us at BMW of Gainesville! It's great that your advisor took the time to explain all the work done and needed, making the 90-minute drive to Gainesville worthwhile. We appreciate your kind words, support, and decision to choose us over local options. We look forward to serving you again whenever you're in the area. Safe travels! 🌟🚗💨

July 28, 2023

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I have dealt with BMW of Gainesville for at least 5 years. They always provide quality service. But best of all, they have never let me down and that is saying a lot More

by LadyLakeLady
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hepler, Chris Vought, Jose Rivera , JD Busby, Ashley Gallant

Jul 28, 2023

BMW of Gainesville responded

We appreciate your long-standing loyalty and trust in BMW of Gainesville! Thank you for taking the time to share your positive experiences with us over the past five years. Your satisfaction drives us to improve and deliver the best service possible. We are here to assist you with anything you need. Thank you for being a valued customer, and we look forward to continuing to serve you for many years to come!

Jul 29, 2023

LadyLakeLady responded

I will keep being your customer and urge all who are in the market for a good automobile buying experience, to keep BMW of Gainesville in mind.

July 19, 2023

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So many great things to say about this BMW dealership. Customer Service is top notch! Test drove the new electric BMW. Was a smooth, quiet and powerful drive compared to other BMW’s I have driven. Definit More

by Barbara
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Recommend Dealer
Yes
Jul 19, 2023

BMW of Gainesville responded

Thank you for your fantastic review! We're delighted you had a top-notch experience at our BMW dealership. Providing excellent customer service is our priority, and we're happy that you noticed it firsthand. We're glad you had a smooth, quiet, and powerful test drive with the new electric BMW. Your recommendation means a lot to us, and we're excited to introduce more customers to the electric driving experience. Don't hesitate to reach out if you have any questions or need further assistance. We appreciate your feedback and look forward to serving you again!

July 12, 2023

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Very disappointed my problem with my ventilated chair did not get resolved! I texted the person who I was dealing with and he did not get back to me. Next I drove to BMW if Gainesville and talked to a diff More

by STEN Bringert
Service Price Transparency
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Recommend Dealer
No
Jul 12, 2023

BMW of Gainesville responded

We apologize for the inconvenience and frustration you have experienced. We appreciate your patience and understanding. Please, contact our service director, Todd Bartley, directly at: Tbartley@gettel.com so he can discuss your concerns further and work towards a resolution.

July 10, 2023

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Customer service with the advisors are top notch. The waiting area is always stocked with refreshments and snacks. Area is kept clean More

by robert.piccione
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Recommend Dealer
Yes

Other Employees Tagged: Jose Rivera , JD Busby

Jul 10, 2023

BMW of Gainesville responded

Thank you for your positive feedback! We're glad you had a top-notch experience with our customer service advisors. We strive to provide excellent service and create a comfortable environment for our valued customers. It's great to know that our waiting area is well-stocked with refreshments and snacks and that we maintain a clean and inviting space for you to relax. We appreciate your kind words and look forward to serving you again.

July 08, 2023

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I was very pleased with my car service this week. The service received was very good. Thank you. More

by YM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

BMW of Gainesville responded

Thank you for your positive feedback! We're delighted you were pleased with the car service you received at our dealership. Our team strives to provide excellent service to all our customers, and we're glad to know that we met your expectations. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If there's anything else we can assist you with in the future, please feel free to reach out.

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