She helped us to process for leasing the RX350h with
curtesy, proficiency and great patience. We highly recommend Dorothy Tran. Nice work, thanks!
curtesy, proficiency and great patience. We highly recommend Dorothy Tran. Nice work, thanks!
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by Matthew Wong
Feb 02, 2026 -
Lexus Stevens Creek responded
We’re delighted to hear that Dorothy made your RX350h leasing experience smooth and enjoyable with her courtesy, proficiency, and patience. Thank you for your kind words and recommendation—we’ll be sure to pass them along to her! Lexus of Stevens Creek
Top tier customer service!
Made my purchase easy and rewarding. Wished I lived closer so they could be my home service dealer!
Made my purchase easy and rewarding. Wished I lived closer so they could be my home service dealer!
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by T
Jan 26, 2026 -
Lexus Stevens Creek responded
We truly appreciate you taking the time to share your experience. It’s great to hear our team made your purchase easy and rewarding—that’s always our goal. We’d love the opportunity to be your home service dealer someday, and we’re grateful for the kind recommendation! Team LSC
The team at Lexus Stevens Creek is amazing to work with!
Special shout out to Yesenia, who was so helpful in walking through all the trims and options that were available for the car we wanted. Yesenia and
Special shout out to Yesenia, who was so helpful in walking through all the trims and options that were available for the car we wanted. Yesenia and Andy H were both very patient working with us to get the car and deal that we were looking for.
And another shout out to Andy for spending nearly an hour teaching us all the technology in the car.
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by wasupiman
Dec 22, 2025 -
Lexus Stevens Creek responded
Thank you for your kind review. We’re glad Yesenia and Andy provided patient, knowledgeable service and ensured you felt confident with your new Lexus. Best wishes for a wonderful holiday season and a prosperous New Year.
Great experience!
Andy, Dorothy, and Ramiz were all wonderful to work with. After a terrible experience earlier in the week with Putnam Lexus, I’m so glad I chose not
Andy, Dorothy, and Ramiz were all wonderful to work with. After a terrible experience earlier in the week with Putnam Lexus, I’m so glad I chose not to buy there and went with Stevens Creek instead.
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by Nnguyen89
Oct 07, 2025 -
Lexus Stevens Creek responded
Thank you for sharing your experience on DealerRater. We're thrilled to hear that Andy, Dorothy, and Ramiz provided you with a great experience. Your satisfaction means everything to us, and we're here for you anytime you need. Enjoy your new vehicle, and welcome to the Stevens Creek family!
Rocky start with poor communication, but final salesman
stepped up and got the deal done
stepped up and got the deal done
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by June A
Sep 05, 2025 -
Lexus Stevens Creek responded
We appreciate you sharing your experience. While it’s clear things didn’t start smoothly, we’re glad our team member was able to step in and ensure everything came together in the end. Your feedback helps us improve. Team Lexus of Stevens Creek
I love Lexus of Stevens Creek !
Dorothy helped me get into my first Lexus , the 2025 RZ 450e. She made the whole process very easy and pleasant . Ted liu also made the leasing trans
Dorothy helped me get into my first Lexus , the 2025 RZ 450e. She made the whole process very easy and pleasant . Ted liu also made the leasing transaction super easy and Andy Nguyen helped deliver the vehicle . Thank you everyone ! I am enjoying my Lexus so much!
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by Cinthya Reyes
Aug 11, 2025 -
Lexus Stevens Creek responded
Thank you so much for your kind words. We’re thrilled to hear that your first Lexus experience, especially with the 2025 RZ 450e—was such a positive one. Dorothy, Ted, and Andy will be delighted to know they made your journey smooth, easy, and enjoyable from start to finish.
Welcome to the Lexus of Stevens Creek family—we’re so glad you’re enjoying your new RZ 450e. Here’s to many miles of electric excitement ahead!
I felt that the person was very patient, had a thorough
and professional understanding of vehicles, and had a great service attitude, which made me very satisfied.
and professional understanding of vehicles, and had a great service attitude, which made me very satisfied.
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by 784292278
Jun 30, 2025 -
Lexus Stevens Creek responded
Thank you so much for your kind words! We're so glad to hear you had a positive experience and felt well taken care of. It means a lot to know our team’s patience and professionalism made a difference. We truly appreciate your support and hope to see you again soon!
Very professional, knowledgeable, and kind.
I highly recommend Lexus of Stevens Creek and look forward to doing business with them again.
I highly recommend Lexus of Stevens Creek and look forward to doing business with them again.
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by jcherbone
Feb 20, 2025 -
Lexus Stevens Creek responded
Thank you so much for your kind words and for taking the time to share your experience. We're so happy to hear that you found our team at Lexus of Stevens Creek to be professional, knowledgeable, and kind. It was a pleasure working with you, and we're glad you had a positive experience!
Congratulations on your new purchase! We truly appreciate your recommendation, and we look forward to doing business with you again in the future.
Eric Yang is a very patient and enthusiastic employee and
I am very grateful to him.
I am very grateful to him.
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by zfszqq2020
Service Price Transparency
Dec 30, 2024 -
Lexus Stevens Creek responded
Thank you for sharing your kind words! We're so glad to hear that Eric Yang was able to assist you with patience and enthusiasm. We truly appreciate your gratitude and will be sure to pass along your compliments to Eric. If you need anything further, please don’t hesitate to reach out. We're here to help! Happy New Year - Team Lexus of Stevens Creek
You guys have a team that does not work professionally.
I would take my car there many times but never did what I asked. on the contrary it was worse. I do not rate you guys highly
I would take my car there many times but never did what I asked. on the contrary it was worse. I do not rate you guys highly
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by Tien Kieu
Other Employees Tagged:
Angel Dynes
, There is a problem with my door, you guys don't want to fix it but blame it on another problem. I'm still not satisfied.
Nov 26, 2024 -
Lexus Stevens Creek responded
Thank you for sharing your valuable feedback with us. It plays an essential role in helping us improve and run a better company.
Monika Slezak, our Service Manager, tried reaching you today but was unable to connect. When you have a moment, please feel free to return her call at 408-330-3011.
We look forward to hearing from you and continuing to improve your experience with us.