"Above and beyond!"
My Dream Team! Troy, Lennox, Charles (and others whose names I can't remember) made sure that I found a vehicle that fit my special needs and makes me smile every time that sit in its seat. Thank you guys for your patience and hard work when it comes to ensuring that I felr comfortable with the details of buying my car through Off Lease Only.
"The Way Car Buying Is Supposed To Be"
What a fantastic experience was to deal with the entire Off Lease Only team of Alex Bogat to Kyle, Andy M., Junior S. and Chaddrick. The service was exemplary, advice and input very sound, the report super friendly, coffee fantastic, There is no pressure or pushing by anyone. Instead the team is there day, night and holidays to address your questions, concerns or insecurities until you feel comfortable with your choice. This should be the model of how car buying should be. It is his/her loss to anyone dealing with any other way of shopping and buying a vehicle.
Other Employees Tagged:
Alex Bogat, Junior S., Kyle in Finance, and Chaddrick
Greeted with respect from the time I walked in the door until I left. Kamran was a great salesman, listen to my needs & very professional. The process is excellent as a customer. Robert G was on spot explaining the F&I process & he was very professional making me feel very comfortable. This was a great new experience & the team at Off Lease Only did an OUTSTANDING JOB.
"GOOD, BETTER, BEST!"
In a world where all too often the art of good customer service is hard to find, it was a pleasure to see that it still exists. Kudos and high accolades to the team. George was very courteous and caring. Dennis was tremendously helpfully! Andy and Mike made sure that any small details were addressed. The overall process was seamless,
My overall experience at this dealership was great and pretty convenient. All the employees were very helpful and straight forward, as well as patient, especially Mrs. Amy Lord and Mr. George Herard. These people helped me find my car with ease and have it insured very easily. George was sincere in his efforts and very diligent. Mrs. Amy was very thorough with her explanations in the different insurance plans and financial plans. Another great thing is that I did not experience any aggressive employee trying to get me to buy one thing or another. I felt no pressure and like the decision was completely up to me.
"Easiest Car Buying experience ever!"
Jessica, James, Joe, Jeremy and Lennox were all very pleasant and helpful and went out of their way to make sure I had a great experience.. I got the car I wanted relatively quickly. My only complaints are not with the face to face people I dealt with at all (except for Andy the manager, he was pretty rude when we hadn't been told that down payments are only taken in cash/money order/cashiers check before the bank closed for the evening, delaying our purchase until the next morning).
Off Lease Only; please tell your call center people not to call people at 8am in the morning - and to notate when they have spoken with someone. Literally between when I did the online finance app Tuesday night, and Thursday morning when I left with the car I received 10 phone calls, 5 texts and 2 emails. That is overkill and almost turned me off from buying. Oh, and consider padded furniture?
"High quality cars and affordable prices! "
I came in at about 7PM on a Thursday night and Ted help me find the car i wanted set up and appraisal for a trade in! Before the test drive I noticed the left rear window couldn’t go down (wasn’t due to child lock) Ted spoke with Andy and granted me a “We Owe” which is a guarantee service order to have it repaired at no cost to me. The next the the customer service team called me to schedule my service date.
Overall I’d highly recommend Offlease Only to any and everyone.
- Brendalee Seron
My experience was great. No hassle, stress free and Adam attended to me very well. I would recommend everyone to stop in before going any where else.
"Best Experience I ever had on a dealership"
As soon as I walk through the doors it was all a friendly environment I am so happy that they took the time to help me find the right car and I really appreciate what Moe and John did they never gave up they really make sure that I walked out with a different car I will recommend is to anybody I know .. Thank You Offlease Family for putting a smile on my face🙏🥰
"Customer service was great"
Customer service was everyone was very pleasant. Luis Perez help me in the process I will recommend offlesseonky to all my friend and family luis is the best sales person thank you