Andy Salvemini

ANDY DID A GOOD JOB OF KEEPING ME POSTED AND EXPLANED THE REPAIRS TO MY CAR. HE LISTENED TO ME ABOUT THE AC AND TOOK MEASURES TO FIX IT. REPAIRS TO MY CAR. HE LISTENED TO ME ABOUT THE AC AND TOOK MEASURES TO FIX IT. More

by MICHAEL JIMENEZ Verified Customer Verified Customer

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I like dealing with MATTHEWS specifically because of Andy always seems to give me good advice and always comes up with good solutions always seems to give me good advice and always comes up with good solutions More

by JOHN.SINOWITZ Verified Customer Verified Customer

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Everyone was so friendly and very helpful. I enjoyed the process dealing with Paul and Adam was actually fun. Two men that deserve a raise. I enjoyed the process dealing with Paul and Adam was actually fun. Two men that deserve a raise. More

by DONNAMIKECLARK Verified Customer Verified Customer

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The service guys were fine. It was a recall appointment. My reason for the single star is that (and this is my own fault as well, as I NEVER allow the dealer to do ANYTHING I ca It was a recall appointment. My reason for the single star is that (and this is my own fault as well, as I NEVER allow the dealer to do ANYTHING I can, for this very reason). They told me my Engine Air filter was very dirty, so I went ahead and gave permission to change it (like a 5 minute job and a $23 filter). I know the price because I looked up the EXACT filter at Autozone. THey charged me $97 to change an air filter! This is a $23 dollar filter and a 5 minutes job. HOW this correlates to a $59 charge for the air filter and $30 in labor beats me. BUT, as I said, this is just as much my fault because I know better and I did not ask how much it would be. This mistake WON'T EVER happen again. More

by TMORRISS0 Verified Customer Verified Customer

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Hassle using my GM points with my 50% off oil change, tried to tell me I couldn’t combine. tried to tell me I couldn’t combine. More

by PBERDINE1 Verified Customer Verified Customer

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Best service you could ever get all the people are excellent and very helpful and they get the job done quickly excellent and very helpful and they get the job done quickly More

by CROWLEYPAT Verified Customer Verified Customer

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Salesman was good. But spending 85k on a truck and pay for undercoat and they sprayed over the salt that was on the truck from test drives. Falls off and exposes the sa But spending 85k on a truck and pay for undercoat and they sprayed over the salt that was on the truck from test drives. Falls off and exposes the salt. Took back to have fixed. Was told it was ready and they did nothing. So had to have someone drive me back and fourth multiple times for nothing. Still not fixed. Had to wash the undercoating off (literally falls off with pressure washer since they sprayed over salt) myself and spent $160 on fluid film to it myself. More

by TKNAPP94 Verified Customer Verified Customer

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No other dealership I would wait in always have coffee which I appreciate. Always awork with the schedule I have to get serviced. which I appreciate. Always awork with the schedule I have to get serviced. More

by LINEYB29 Verified Customer Verified Customer

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I made an online appointment, upon arrival staff asked why I was there and what was needed. Being aware of scheduled appointments would go along way. Service was scheduled for 9 AM. Did not hear from a why I was there and what was needed. Being aware of scheduled appointments would go along way. Service was scheduled for 9 AM. Did not hear from anyone by 3:30 PM; called the dealership, and it had just been taken in for service 15 minutes prior. Stated it would be done by 4:00 PM. Arrived at 4:00 PM, and service was just completed, but the paperwork was not completed. Waited until 4:15 PM to receive my vehicle. Upon receiving my paperwork from the service department, I was not informed of what was done or whether anything was found wrong. Overall was not impressed with the GMC side of things. More

by TODDALLIS Verified Customer Verified Customer

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Mathews is a very capable and reliable service center. Will be returning in the future. Will be returning in the future. More

by RICKHULBERT1 Verified Customer Verified Customer

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