Andy Slaughter | Page 3

Buying a car was never easier then going to Rice Toyota. They mean it when they say "we treat you right", extensive inventory, terrific service in every department, sales, service and finance, everybody we They mean it when they say "we treat you right", extensive inventory, terrific service in every department, sales, service and finance, everybody we met was warm, welcoming and knowledgeable making it easy for our son to buy his first car! More

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Highest praise for Ian Clay at Rice Toyota in Greensboro. Ian helped us decide on our new 2020 RAV4, Worked with us on trade in and Toyota financing. Usually my wife and I dread going to a deale Greensboro. Ian helped us decide on our new 2020 RAV4, Worked with us on trade in and Toyota financing. Usually my wife and I dread going to a dealership, however, Ian and the staff at Rice Toyota made for a very pleasant experience. Thank yo More

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Awesome dealership, awesome sales staff I live in Raleigh, but went to Greensboro (~ 80 miles away from Raleigh) to purchase my next Toyota from Rice just because you are guaranteed to recei I live in Raleigh, but went to Greensboro (~ 80 miles away from Raleigh) to purchase my next Toyota from Rice just because you are guaranteed to receive an exceptional service right from the moment you enter the dealership till you walk away with/without a purchase. The entire team at Rice is fabulous - sales people and also the F&I staff. I highly recommend any one in Greensboro or the triangle area to visit Rice Toyota; it's worth the trip. More

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Tundra Jordan and his team of managers were patient with my wife and me and eased us into our first truck. Being in a 2020 Tundra wasn’t just a truck, it bec Jordan and his team of managers were patient with my wife and me and eased us into our first truck. Being in a 2020 Tundra wasn’t just a truck, it became a grand piece of traveling technology and they spared no time or expense to make that apparent. They took this approach because they cared out about us as a family, including our newborn son, and we can’t be more appreciative. More

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IAN GRAY my car salesman A great experience but made even better by dealing with Ian our wonderful salesman. He is a consumate professional. He made the transaction go smoothl A great experience but made even better by dealing with Ian our wonderful salesman. He is a consumate professional. He made the transaction go smoothly and with a lot of humor. His laugh and personality are contagious. He took his time explaining all of the features of my wife’s new car and explained and set up those features. Ian is definitely a huge asset to Rice Toyota. I Would buy another car from him anytime. But not for a while. I would recommend Ian Need time to anyone who needs a new or used car. Thank you More

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Easy buying process Everyone at Rice Toyota Was extremely professional in helping us buy our Toyota 4 Runner. I give them my highest recommendation for customer service a Everyone at Rice Toyota Was extremely professional in helping us buy our Toyota 4 Runner. I give them my highest recommendation for customer service and professionalism. They made the car buying process extremely easy. I will definitely buy another car from Rice Toyota in the future. More

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My wife & I want to thank Andy for all his work to put together the deal on our 2020 RAV4 Well worth the over 3 hour drive, I have made this drive 4 times To buy All my Toyota’s here Dan Failor together the deal on our 2020 RAV4 Well worth the over 3 hour drive, I have made this drive 4 times To buy All my Toyota’s here Dan Failor More

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Trusting customer service like no other!! Valuable! We visited 3 other dealerships and left immediately due to poor customer service and lack of trust. Then, We stepped foot out of our vehicle at Rice T We visited 3 other dealerships and left immediately due to poor customer service and lack of trust. Then, We stepped foot out of our vehicle at Rice Toyota , Avery introduced himself , earned our trust and was definitely committed to meeting our needs. We never felt that Rice Toyota just wanted to make a sale, but we did feel Rice Toyota advocated to give us what we wanted. The dealership is beautifully convenient and customer friendly. The staff is genuinely willing to service you! Toyota is the Chic-fil-A of dealerships. #2019Highlander More

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It’s amazing to me every time I see Mary Rice on TV proclaiming how honest and helpful Rice Toyota is. We purchased a used car from them and had the most horrible experience possible. First the fin proclaiming how honest and helpful Rice Toyota is. We purchased a used car from them and had the most horrible experience possible. First the finance manager tried to scam us by adding a warranty without telling us. Fortunately my Dad owned a car dealership and I can add so I knew the payment was way high and I asked to review every line of the contract. We should have walked away right then or in hindsight taken the warranty allowing this scam artist to get his commission since (unbeknownst to us) they were selling us a huge lemon. Then, they gave us a sweet spill about cleaning the car, rotating the tires for us etc before I picked it up. The evening we picked the car up, we had our children with us. They wanted to ride in the new car so they hopped in with me. The car that had driven perfectly when we test drove it now drove very differently. Once on the highway the car began to shake and sounded like a helicopter getting ready to take off. I had to pull over and trade vehicles with my husband. I was scared. Thank heavens God was watching and kept my husband and children safe and we made it home. The next morning I took the car to Flow Acura where they discovered that the lug nuts had not been tightened when the tires were rotated. We could have been killed on the highway if the tire had flown off. I left Flow Acura and drove to Rice Toyota where I spoke with the General Manager. He pulled his wallet out and gave me the money I had paid Flow Acura to diagnose and fix the car while maintaining that their dealership had done no wrong. One week later the car was not drivable and has been parked ever since (while we continue making payments). We believe the transmission went out. We cannot afford to fix it so it sits. I made numerous phone calls to management and left messages for Mary Rice and sent her emails. Nothing. The commercials make me sick. They are the most misrepresented and dishonest business I have ever dealt with!!!! More

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FIRST OF ALL, I love everyone who works here! Patrick helped me and did everything he could for me! This is the PLACE TO GO helped me and did everything he could for me! This is the PLACE TO GO More

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