Angel Espinosa

My experience was not the best , but I’m grateful a car. The worst car experience I ever had The worst car experience I ever had More

by shavonmiller1 Verified Customer Verified Customer

Report | Print

Everyone was professional, creating a great atmosphere. I will definitely suggest Fountain Dealers to others. I will definitely suggest Fountain Dealers to others. More

by TILLYANGEL08 Verified Customer Verified Customer

Report | Print

The folks at Fountain were friendly and helpful! They know how to take care of the customer! They know how to take care of the customer! More

by jimmy.say34787 Verified Customer Verified Customer

Report | Print

The Best Dealer Ever Good Service Fast And Transparent 100 Percent Thanks You I Am So Happy In Mi New 2026 Acura rdx A Spec. 100 Percent Thanks You I Am So Happy In Mi New 2026 Acura rdx A Spec. More

by Rortega37 Verified Customer Verified Customer

Report | Print

Maybe this is why inflation is so high! ? I took my GMC Sierra to Fountain GMC to have them fix three things, A clogged AC drain line, a squeak coming from the back of the vehicle and an oc ? I took my GMC Sierra to Fountain GMC to have them fix three things, A clogged AC drain line, a squeak coming from the back of the vehicle and an occasional slip in the transmission. I have an extended warranty and I was told they would contact the warranty company and call me back with an estimate. I assumed that I’d get a call that day but it was the next morning, I was told that the warranty was good and the charge would be a $100.00 deductible but it wouldn’t cover the AC drain line and that would be $250.00 to fix. I was told that if I approved the work it would be done in two days (a total of 4 days from when I brought, he vehicle in). Being without a car for 4 days was a “pain” but I agreed. Fountain called me the next afternoon and said that it was going to take longer and the vehicle would be ready in 4 additional days or a total of 8 days. I can’t be without a car for 8 days and I had a trip to South Florida planned for the day I was “supposed” to get the vehicle back so I told them to not do the work and I’d come and get the car. When I got there to pick up the vehicle, I was told that because I choose not to do the work they couldn’t charge the extended warranty company for the diagnostics and I would need to pay for that, it was a $500.00 charge. I told them that we had an agreement, I would pay for the service and they would do the service in 4 days… they failed to live-up to their end of the agreement so I wasn’t paying! After a “back and forth” I won that battle. Incidentally, the transmission wasn’t “throwing a code” so I was told there wasn’t anything they could do, the backend squeak was being caused by bad rubber body mounts and the clogged drain line was, just that. So, what was the $500.00 diagnostics for??? On my drive home I stopped by a Firestone Tires Plus store and asked if they could fix a clogged AC drain line. They said, no problem… I asked how much it would cost and they said $20.00 if that was all I needed but, if I was getting additional work they would do it for fee. I had them clear the drain line, it took a total of 30 seconds after they got the vehicle in the bay. Remember, Fountain wanted $250.00 for that service!!! I will never go back to that dealer!!! More

Report | Print

It was a great experience. and the staff was friendly and helpful. My Salesperson was extremely proficient and productive. and the staff was friendly and helpful. My Salesperson was extremely proficient and productive. More

by slmgraham29 Verified Customer Verified Customer

Report | Print

Terrible customer service, I have called for a week to try and get someone to help me, I love over 3 hours away, and can’t stop by or I would, my brand new truck is broken and no one will call me back or try and get someone to help me, I love over 3 hours away, and can’t stop by or I would, my brand new truck is broken and no one will call me back or help me out, the truck was broken when I purchased it, I didn’t notice till the next morning it was on the passenger side where the salesman was sitting. I have sent pictures and videos still no response or help. Very very disappointing. More

by dustin.whitney Verified Customer Verified Customer

Report | Print

Most was good but I am still waiting for my money you must have got title by now I don’t see car on lot anymore.So a check for 7000.00 I hope is on the way must have got title by now I don’t see car on lot anymore.So a check for 7000.00 I hope is on the way More

by mconnelly217 Verified Customer Verified Customer

Report | Print

Amazing friendly sales rep. Did his job and more very pleased with the way we were treated. Did his job and more very pleased with the way we were treated. More

by NFARD Verified Customer Verified Customer

Report | Print

Excellent service, attention and handling to get you offers. Very grateful for the car i get. offers. Very grateful for the car i get. More

by acolon3730 Verified Customer Verified Customer

Report | Print