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Angel (Jose) Ortiz
Angel (Jose) Ortiz at Kia of Round Rock
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Angel (Jose) Ortiz

GSM

Kia of Round Rock

600 Jeffrey Way
Round Rock, TX 78665

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4.6
47 Reviews
4.6

47 Reviews

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47 Reviews of Angel (Jose) Ortiz

November 14, 2023

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Employee Rating

Everyone is so busy, but they all got your attention. I will definitely score Kia with a 10 More

by Donna
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Service Time
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Recommend Dealer
Yes
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Nov 14, 2023

Kia of Round Rock responded

Hi Donna, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again soon,

November 12, 2023

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Employee Rating

excellent treatment, they also look for the best option for you, whether with your new or used car, talk to David. More

by Jose Lattuf
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David

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Nov 13, 2023

Kia of Round Rock responded

Jose, we're glad to know you had an excellent experience with David at Kia of Round Rock. We always aim to find the best options for our customers! Thanks for your review.

October 13, 2023

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Great experience all around. Ben went above and beyond to get our family the car we wanted. More

by Kirsten.bakerpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Desjardin

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Oct 16, 2023

Kia of Round Rock responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of Round Rock.

September 16, 2023

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Employee Rating

Salesmen uneducated on EV vehicles. Was not transparent on the sale. Would never recommend this place of business! More

by tommiestarkey
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Jordan Chandler

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Sep 22, 2023

Kia of Round Rock responded

Hi Tommie, Thank you for bringing this to my attention. Our goal is to provide our customers with a transparent experience. It is regrettable to hear you feel we did not meet that standard. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jerry Holliday Jerryholliday@lithia.com General Sales Manager

September 12, 2023

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Employee Rating

The service department is really helpful and go above and beyond for their customers. Thank you Alex for helping me out during the duration of my service. More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Holliday, Brandon Carlson , Kelly Cameron, Alexandria Newsom, John Sheeks

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Sep 12, 2023

Kia of Round Rock responded

Hi, We appreciate the review. We are glad your time with us was a helpful experience. We hope to see you again here at Kia of Round Rock.

September 03, 2023

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Employee Rating

Excellent work and sales professionalism of Mr. José and his team. Thanks for every thing. More

by Gladys y Rocio Penarroche
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose De Lara

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Sep 05, 2023

Kia of Round Rock responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Kia of Round Rock.

August 13, 2023

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Employee Rating

Service Rep was great kept me informed through the process. Everyone was very friendly. Good experience. More

by Lm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Desjardin

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Aug 14, 2023

Kia of Round Rock responded

Hi, Thank you for the review. We are glad your time with us was a friendly process. We hope to see you again here at Kia of Round Rock.

July 14, 2023

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Valued our time and got us out quickly with our new vehicle. I'll definitely be back. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Holliday, Clarence King, Jose De Lara, Brandon Carlson, Alex Cwiek , Kelly Cameron, Ben Desjardin, Hayat Ghani

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Jul 17, 2023

Kia of Round Rock responded

Hi John, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Kia of Round Rock.

February 09, 2023

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Employee Rating

Sales person Jose Delara was great, he provided an excellent experience for us. He was very knowledgeable and answered all our questions. Definitely recommend. More

by Nreyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose De Lara

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Feb 10, 2023

Kia of Round Rock responded

Hi, Thank you for the review! We are glad your time with us was an excellent experience! We hope to see you again here at Kia of Round Rock!

January 24, 2023

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Employee Rating

Kia in Round Rock has an excellent service center. Not a lot of free food or fancy coffee, but genuinely professional service and communication. Highly recommend Zach!! More

by Elf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach

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Jan 26, 2023

Kia of Round Rock responded

Hi, Thank you for the review! We are glad your time with us was a professional experience here at Kia of Round Rock! We hope to work with you again soon!

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