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Angel (Jose) Ortiz

Overview Reviews (49)

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Angel (Jose) Ortiz

Angel (Jose) Ortiz | Page 5

GSM

Kia of Round Rock

600 Jeffrey Way
Round Rock, TX 78665

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49 Reviews

Overview Reviews (49)

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49 Reviews

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49 Reviews of Angel (Jose) Ortiz

November 11, 2021

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Employee Rating

Ride back home and a ride back to pick up my van. It was quick nad easy. quick nad easy. More

by OMIE3000

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 15, 2021 -

Kia of Round Rock responded

Hello, thanks for the valuable feedback. Hope to see you again soon at Kia of Round Rock!

October 11, 2021

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Employee Rating

Every time I come for an oil change it takes me 2 hours to get out, with an appointment. xxx. Quit double booking everyone, quit with the greetings of "we're really backed up today"...you're always backed to get out, with an appointment. xxx. Quit double booking everyone, quit with the greetings of "we're really backed up today"...you're always backed up, y'all never keep appointments, and I'll never be coming back to see you. More

by RUTHIE.EST

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Jerry Holliday , Brandon Carlson, James Seale

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Oct 12, 2021 -

Kia of Round Rock responded

Hello, Our team at Kia of Round Rock strives to provide a five-star experience for every client, every time. I’d like to learn more about your recent visit. Please reach out to me at your earliest convenience at jerryholliday@lithia.com. Thanks so much and I look forward to speaking with you soon. Jerry Holliday – General Sales Manager

October 07, 2021

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Employee Rating

The service was quick and easy. Everyone that I encountered with were so friendly and helpful. encountered with were so friendly and helpful. More

by M5116

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 26, 2021 -

Kia of Round Rock responded

Hello, Thanks for the kind words. Our team at Kia of Round Rock strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

September 21, 2021

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Employee Rating

Everybody why was nice to me and explain everything to me they were helpful Until I found my vehicle they were helpful Until I found my vehicle More

by Antonio Guerrero

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Manto

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Sep 21, 2021 -

Antonio Guerrero responded

I like Kia Car I had four Kia and my daughter has 1

September 18, 2021

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Employee Rating

Always Clean, Always Professional. They are always personable as well. I've never had a problem here! personable as well. I've never had a problem here! More

by RSMITH300

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 27, 2021 -

Kia of Round Rock responded

Hi, thank you so much for the kind words! Our team at Kia of Round Rock is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 14, 2021

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Everytime I bring my car in they are backed up and my car always have to return in 2weeks to a month later. I'm sick of the whole Kia car and dealership always have to return in 2weeks to a month later. I'm sick of the whole Kia car and dealership More

by ARNOLDE31

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Jerry Holliday , Steven Atkinson, Brandon Carlson, Richard Frazier, James Seale

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Sep 27, 2021 -

Kia of Round Rock responded

Hello, The team at Kia of Round Rock is saddened to hear of your recent visit. Please contact me at your earliest convenience so I can learn more and resolve this situation with the five-star service you’ve become accustomed to here at Kia of Round Rock. Looking forward to speaking with you soon, Zachary Brown, Service Manager - zacharybrown@lithia.com

September 11, 2021

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Dealership had the 2022 K5 inthe silver color that I was looking for. They made a reasonable offer on my trade in and the price for the K5 was excellent. Had everything taken care of with no pressure and looking for. They made a reasonable offer on my trade in and the price for the K5 was excellent. Had everything taken care of with no pressure and I left with my new car in under 3 hours. More

by rustycates

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Alex Cwiek

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Sep 27, 2021 -

Kia of Round Rock responded

Hello, our team at Kia of Round Rock is happy to hear about your last visit. We appreciate you taking the time to leave us a review and look forward to seeing you again soon!

September 09, 2021

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Employee Rating

I love my car we made the best choice of getting my car at kia an even getting my oil changed has been the best costumer service ever thank you all for everything at kia an even getting my oil changed has been the best costumer service ever thank you all for everything More

by sandy1234

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jerry Holliday , Kelly Cameron, Richard Frazier

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Sep 10, 2021 -

Kia of Round Rock responded

Hello, thank you so much for taking the time to leave us a review. Jerry, Richard, Jose, and Kelly are an integral part of our team's success here at Kia of Round Rock. Thanks again for choosing us for your automotive needs, and we look forward to serving you now and well into the future!

September 04, 2021

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Employee Rating

One of the best service centers! I’ve been going to this service center for 6 years now and it never disappoints. The service advisors are always courteous and take care of their clients. service center for 6 years now and it never disappoints. The service advisors are always courteous and take care of their clients. More

by HEATHER.CAMPBELL9

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 27, 2021 -

Kia of Round Rock responded

Hi, thank you so much for the kind words! Our team at Kia of Round Rock is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!