Angel Rivera

Recommended repairs, excellent service and communication. They explained everything well, so even I could understand. They explained everything well, so even I could understand. More

by SVKENDALL Verified Customer Verified Customer

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Great experience from start to finish! Had the pleasure of speaking with David Nathan during my visit. He too was extremely friendly and very knowledgeable on the inventory I was asking ab Had the pleasure of speaking with David Nathan during my visit. He too was extremely friendly and very knowledgeable on the inventory I was asking about. I think I found my next vehicle. Truly a great experience!! More

by SBRUGGEMAN75 Verified Customer Verified Customer

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As always the service is outstanding. Everyone was very helpful and service completed ahead of time Everyone was very helpful and service completed ahead of time More

by BCHAMBE115 Verified Customer Verified Customer

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I went in for an oil change, which was rather expensive on its own right, but to not include a tire rotation on a $117 oil change is unacceptable (AAA oil change, which includes tire rotation and all the o on its own right, but to not include a tire rotation on a $117 oil change is unacceptable (AAA oil change, which includes tire rotation and all the other inspections is under $100). And when I picked up the car and drove it home, I realized that the oil change minder was not reset, and the reminder sticker was not applied, and the inspection report was not provided. The dealer said that I needed a brake flush, which was odd because the car only has 32K miles, and the manufacturer's schedule says it should be flushed at 48K. I declined, because when I pressed them as to why, they said that the dealership likes to do things 'early', which is bad because of the high cost for that procedure. And when I finally got the report (when I went back in to have the reminder reset and the sticker applied), it showed a 'Red - requires immediate attention' on the brake fluid. This meant the car was listed as having faulty brakes, so I went to get a second opinion at the local garage, they said that the brake fluid was still pristine, and full to the max line. It is very disturbing that the report showed a fault that not a real fault. I am now very hesitant on trusting this dealership for work in the future. More

by Al K Verified Customer Verified Customer

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So pleased with the service of Angel at Gary Rome Kia in Enfield. He surpasses any service agent that we have recently delt with. He educated us and completes any task we ask of him. Bravo! Enfield. He surpasses any service agent that we have recently delt with. He educated us and completes any task we ask of him. Bravo! More

by RUSSDESROSIER Verified Customer Verified Customer

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Clean and comfortable waiting area. Friendly and courteous staff. On time and good follow up. Friendly and courteous staff. On time and good follow up. More

by SUVWEBER Verified Customer Verified Customer

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Price Made appointment after 3 hours they had not evaluated the problem when they did it was the transmission l made the appointment for a rear end issue they had to keep the car over night the next evaluated the problem when they did it was the transmission l made the appointment for a rear end issue they had to keep the car over night the next day it was not transmission it was the rear differential at a price of $4015.26 l was so upset l took my car and left if you look me up you will see l have brought my car to your garage for years l took the car to get a second opinion its a 2017 with 58,589 miles More

by EHPOGO Verified Customer Verified Customer

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I brought in my kia for a faulty door handle and a general service. They did not turn off the service warnings so unless I want to drive down there, wait and drive back ( 2hours?) of my time, I have general service. They did not turn off the service warnings so unless I want to drive down there, wait and drive back ( 2hours?) of my time, I have to look at this annoying sign. Not happy. I might recommend the center if it was close to the person needing it but the survey didn't allow for a maybe. There is a very little dent on the door near the replaced handle. They showed me a photo of the car from 10 paces away and tried to say there was no dent. I won't pursue it further but for me, it spoke of care and taking responsibility. The worker knows what he did. I don't want him to lose his job over it but they did not do right by me. Maybe a coupon for a discount would have helped me feel better? ... also, get me to go back and give them another chance? As it is, I want to be done with them. The staff were nice, I even met Gary and his sweet dogs but ... I need a local place that I can count on. More

by none42 Verified Customer Verified Customer

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Simple, quick, and effective While waiting for my vehicle to be completed I was treated with respect and a promote response. to be completed I was treated with respect and a promote response. More

by NATASHAH350 Verified Customer Verified Customer

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Angel did not follow my request for text notifications. Prices are higher than other service providers Prices are higher than other service providers More

by WALLYOLIVER Verified Customer Verified Customer

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