Kayliana Davis

Courteous, prompt Friendly and fast service. No issues at all. I will continue to do my business there. No issues at all. I will continue to do my business there. More

by TTROM314 Verified Customer Verified Customer

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As always the service is outstanding. Everyone was very helpful and service completed ahead of time Everyone was very helpful and service completed ahead of time More

by BCHAMBE115 Verified Customer Verified Customer

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I needed regular maintenance, I also had a engine light on, and I also needed an emissions inspection. The service team was incredibly helpful from my scheduling phone call through evaluation, payment, and on, and I also needed an emissions inspection. The service team was incredibly helpful from my scheduling phone call through evaluation, payment, and return for the emissions inspection. I was kept informed of the work that was being done and results of it. I was informed about options for payment, timeframe, the hierarchy of things that they were going to do to evaluate the problem, what to look for and everything else that could've had anything to do with the issue. I also very much appreciated having a staff member in the parking lot to greet and direct me to the right places and had a really wonderful conversation out there while waiting for a ride. On both trips for service, I also was recognized, greeted and check onby the sales person (John Bruno) who sold me the car in 2012. And, while I was waiting in the showroom for the service, two other staff members approached me to make sure I'd been taken care of and one of them kept me company with a great conversation. More

by BELLLOON Verified Customer Verified Customer

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Clean and comfortable waiting area. Friendly and courteous staff. On time and good follow up. Friendly and courteous staff. On time and good follow up. More

by SUVWEBER Verified Customer Verified Customer

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Kayliana explained the process well and the time of wait was not long at all. The service department treated us so well happy with the customer service was not long at all. The service department treated us so well happy with the customer service More

by NELIDA.MICKIE.BARRETO25 Verified Customer Verified Customer

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When I went to have my tire checked, I didn't have an appointment. They quickly took me in. They fixed my tire. I was on my way in 15 minutes even though I didn't have an appointment they squeeze me in s appointment. They quickly took me in. They fixed my tire. I was on my way in 15 minutes even though I didn't have an appointment they squeeze me in somehow they're wonderful. I've always always felt that the service at Gary rome has been always the best that I've experienced in my life so always know I always depend on them and I always go to them for any assistance with my car. More

by NELIDA.MICKIE.BARRETO25 Verified Customer Verified Customer

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Working on Ford products is not your best. Both my 2002 Ford van brakes were messed up after you did my front brakes put a bad bearing in almost cost me my wife coming home from Western Massac Both my 2002 Ford van brakes were messed up after you did my front brakes put a bad bearing in almost cost me my wife coming home from Western Massachusetts. Nobody compensated me for my towing. Now my Ford focus 2009 right front caliper has been stuck since you did the brakes. You turn around and blame my fluids I've had the fluids cleared to be 100% clean. You take no responsibility for the bad parts that were installed in both my vehicles other than replacing them. And yes I feel I should be compensated for the inconvenience and the money they cost me to repair my van More

by SEVN2000 Verified Customer Verified Customer

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Very pleased with the service and personnel! Waiting room is comfortable and t.v. is provided. Waiting room is comfortable and t.v. is provided. More

by GARDENKNOME96 Verified Customer Verified Customer

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It was clean, the employees were friendly, and the driver that was working, was wonderful. I didn't catch his name. that was working, was wonderful. I didn't catch his name. More

by TOMMWAZ Verified Customer Verified Customer

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I don't have a problem with the dealership, however, I am very disappointed with Kia. I received an oil change coupon 1 week after I had my service done and the expiration date is next month. Coupons should very disappointed with Kia. I received an oil change coupon 1 week after I had my service done and the expiration date is next month. Coupons should be readily available at the dealership as needed when service is scheduled. More

by Sshoo2006 Verified Customer Verified Customer

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