Kayliana Davis
Kayliana Davis at Gary Rome Kia

Kayliana Davis

Service Advisor

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.6
188 Reviews
4.6

188 Reviews

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188 Reviews of Kayliana Davis

October 16, 2026

Dealership Rating
Employee Rating

It was clean, the employees were friendly, and the driver that was working, was wonderful. I didn't catch his name. More

by TOMMWAZ
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Oct 16, 2026

Gary Rome Kia responded

Knowing you found our facility spotless and our service welcoming during your Telluride service means a lot to our team. We appreciate your kind words about the driver and look forward to serving you again.

October 16, 2026

Dealership Rating
Employee Rating

I don't have a problem with the dealership, however, I am very disappointed with Kia. I received an oil change coupon 1 week after I had my service done and the expiration date is next month. Coupons should More

by Sshoo2006
Recommend Dealer
No

Other Employees Tagged: Kayliana Davis

Oct 19, 2026

Gary Rome Kia responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 15, 2026

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Employee Rating

Very professional staff. I did not have to wait that long for the service to be done More

by MVIKING7
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Oct 15, 2026

Gary Rome Kia responded

Knowing that our team’s professionalism and prompt service met your expectations means a lot to us. We’re here whenever your Kia Soul needs attention.

October 10, 2026

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Employee Rating

I've never been disappointed in their service. The service representatives have been very helpful and kind. The car service is fantastic! More

by CMHS3
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Oct 10, 2026

Gary Rome Kia responded

Your praise for our team’s helpfulness and kindness is wonderful to hear. We’re glad your Kia Seltos receives fantastic service each time. Your feedback and five-star rating mean a great deal to us.

October 08, 2026

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Employee Rating

I'm very happy with the service at Gary Rome Kia and will continue to use them More

by PATTYCANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Oct 08, 2026

Gary Rome Kia responded

Thank you for your kind words and continued trust in Gary Rome Kia! We're happy to hear you've had a great experience with our service team and look forward to seeing you again!

September 30, 2026

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Employee Rating

So friendly and helpful! If I have any problems or concerns they are quick to help answer all my questions. More

by CSKY1619
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Sep 30, 2026

Gary Rome Kia responded

Thank you so much for your kind words! We’re happy to hear that you’ve had such a positive experience with our team. We’re always here to help and are glad we can answer your questions and address any concerns. We truly appreciate your support!

September 30, 2026

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Employee Rating

Very friendly and helpful. Didn't mind waiting at all! I felt like a valued customer More

by CSKY1619
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Sep 30, 2026

Gary Rome Kia responded

Thank you so much for your wonderful review! We’re so glad you felt welcomed and valued during your visit. Your kind words mean a lot to our team. We look forward to seeing you again!

September 29, 2026

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Employee Rating

They didnt hook hoses back up on my car visible ones and my car almost broke down on the way to my job. It also took a day longer then they said it would so I had to get a rental for longer then I thought. More

by Mortonvictoria18
Recommend Dealer
No

Other Employees Tagged: Kayliana Davis

Sep 30, 2026

Gary Rome Kia responded

We’re very sorry to hear about your experience. We understand how frustrating this must have been. We apologize for the inconvenience as well as for the condition in which your vehicle was returned. This is not the level of service we want our customers to receive. Please reach out to our Service Manager Trisden Toccaline directly so we can discuss what happened and work toward making this right.

September 20, 2026

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Employee Rating

Clean, professional, keeps you updated on service and explains the work performed. Highly recommend Gary Rome Kia More

by yankee189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Sep 20, 2026

Gary Rome Kia responded

Our service team is pleased we could keep you informed and explain each step of the service on your Kia Telluride. Your recommendation means a lot to us.

September 16, 2026

Dealership Rating
Employee Rating

Kayliana was incredibly rude when dealing with her and did not acknowledge that she gave me conflicting information over the phone vs in person. Overall I feel the business was incredibly shady when told More

by sadlers7765
Recommend Dealer
No

Other Employees Tagged: Kayliana Davis

Sep 16, 2026

Gary Rome Kia responded

We’re sorry to hear about your experience and appreciate you bringing your concerns to our attention. Clear and consistent communication is important to us, and we apologize for any confusion regarding the information provided and the diagnostic fee. We would welcome the opportunity to review your visit with you directly and address your concerns. Please reach out to our Service Manager Trisden at your convenience.

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