Kayliana Davis

Made an appointment for an oil change at 4pm did not leave until 5:45. The reason one makes an appointment is so they don't have to wait. I was told it would take an hour and it took an hour and 45 minu leave until 5:45. The reason one makes an appointment is so they don't have to wait. I was told it would take an hour and it took an hour and 45 minutes, with no explanation or apology. Also the price for the oil change is 129. Came to 144 that's more than just tax. Can you quote the out the door price at the time of or check in. The service and price is too much in my opinion and I will not be back. More

by A.mason Verified Customer Verified Customer

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It was clean. Employees were curteous and seemed to know their stuff. I believe the work was done well. I appreciated the car was and was very pleased to get shutt Employees were curteous and seemed to know their stuff. I believe the work was done well. I appreciated the car was and was very pleased to get shuttled back and forth to home while the work was being done. HOWEVER, the work I had done was a product recall and an improvement job. When I made the appointment for service, I specifically asked if the necessary parts were on hand at the dealership and was assured that they were. Neither part was. The person who initially made the service appointment and assured me the parts were available seemed to simply tell me what he thought I wanted to hear. This raises seriuos questions about the integrity of the dealership. As much as I liked the overall experience, the integrity question would make me hesitant to return. More

by pdavis007 Verified Customer Verified Customer

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First time there with my new (2025 Telluride 7,000 miles) Kayliana was prompt, proficient, courteous, and all with a smile. Kayliana was prompt, proficient, courteous, and all with a smile. More

by RDUFFYWSPD Verified Customer Verified Customer

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Kayliana allways provides awesome customer service and as for the service its great i like the fact that i get a complimentary wash every time thanks guys as for the service its great i like the fact that i get a complimentary wash every time thanks guys More

by JAIMEMIRANDA214 Verified Customer Verified Customer

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Have never had any issues. This is the 5th vehicle leased with Gary Rome Kia Enfield. Love our salesman John Brusso and the service department. This is the 5th vehicle leased with Gary Rome Kia Enfield. Love our salesman John Brusso and the service department. More

by BRLEMAXA172 Verified Customer Verified Customer

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I keep going back! !! I think between my husband and myself we are on car number 4! There's something to be said about that! The community involvement is what made me in !! I think between my husband and myself we are on car number 4! There's something to be said about that! The community involvement is what made me intrigued- the customer service is what hooked me! More

by ANGELASHEA111 Verified Customer Verified Customer

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Angel was super helpful and quick with my oil change and repairs. My car was finished sooner than anticipated. All options and repairs were explained thoroughly and Angel was quick to reply to my questions. repairs. My car was finished sooner than anticipated. All options and repairs were explained thoroughly and Angel was quick to reply to my questions. More

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Bought my first Kia Forte here in 2011, my second in 2020 because I liked the car and the service. because I liked the car and the service. More

by suechips Verified Customer Verified Customer

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Kaylin’s and the rest of the service department crew have been amazing! The care and support we get when we go in for service is outstanding!! been amazing! The care and support we get when we go in for service is outstanding!! More

by DMRUELL1001 Verified Customer Verified Customer

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Kay was awesome. Anytime I called which was a lot she was so pleasant and answered every question I had. I will now be going back for any problems because I know Kay Anytime I called which was a lot she was so pleasant and answered every question I had. I will now be going back for any problems because I know Kay will take care of me. More

by CHRISTINEYOUNG606 Verified Customer Verified Customer

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