Angela Brown

Purchased car from bob Knew the car we wanted and we bought the car We wanted bought the car We wanted More

by Allied335 Verified Customer Verified Customer

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I walked into Piazza Acura ready to buy, and walked out feeling blatantly disrespected and unwelcome. From the moment I stepped inside, it was clear my presence wasn’t valued. It felt less like bad service feeling blatantly disrespected and unwelcome. From the moment I stepped inside, it was clear my presence wasn’t valued. It felt less like bad service and more like a message: my money wasn’t good enough. As a Black customer, it’s impossible to ignore the racial undertone of being treated as invisible in a place that claims to want business. I came in prepared to spend my hard-earned money and was met with indifference, disrespect. No one deserves to feel profiled or dismissed simply for walking through the door. This visit happened during a snowstorm. Every car on the lot was covered in snow, and I was told someone would follow up with me after the vehicles were dug out. UNDERSTANDABLE. That call never came. Not the next day. Not the next week. It’s now been three weeks, and I never heard from anyone. No update. No courtesy call. Nothing. This wasn’t just poor customer service- it was dismissive, unprofessional, and frankly insulting. When a business can’t even bother to follow up with a willing buyer, it says everything about how they value people who don’t fit their preferred profile.I’ll be spending my money elsewhere somewhere my presence is respected and my business is actually wanted. This dealership made it clear they didn’t deserve either. More

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Mark Deaver was excellent! This is the 2nd time he has sold me an RDX. This is the 2nd time he has sold me an RDX. More

by CIARRAI380 Verified Customer Verified Customer

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Professional, smooth, very accommodating, a pleasure as always Joe Gilmore was excellent, responsive and accommodating always Joe Gilmore was excellent, responsive and accommodating More

by CHALMAN42 Verified Customer Verified Customer

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Very pleased to buy a second car from Piazza. Omar was very helpful and I bought the car I wanted. Thanks for his help and patience. Omar was very helpful and I bought the car I wanted. Thanks for his help and patience. More

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The GM, Moe, provided me incorrect information multiple times! I regret giving them my business times! I regret giving them my business More

by ELMO269991 Verified Customer Verified Customer

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They did a great job. Acura corporate let me down though they should be greatful to have a dealership like piazza West Chester Acura selling their products. Acura corporate let me down though they should be greatful to have a dealership like piazza West Chester Acura selling their products. More

by FMAIMONE Verified Customer Verified Customer

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Amy was great. The facility needs work. Show room and parking lot not the best The facility needs work. Show room and parking lot not the best More

by richlatella Verified Customer Verified Customer

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I didn't work with Angela Brown. I worked with Mr. Gilmore. He was excellent. All my questions were answered no problem. I worked with Mr. Gilmore. He was excellent. All my questions were answered no problem. More

by COLLEENMSMITH Verified Customer Verified Customer

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Awesome dealer! Friendly and helpful staff made my car purchase painless and super fast. 10/10 Friendly and helpful staff made my car purchase painless and super fast. 10/10 More

by JASON.O.WILSON Verified Customer Verified Customer

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