Angela Hancock | Page 4

Oil change Very professional staff! Prompt and efficient and friendly service. I would definitely recommend Corwin Ford to my friends. Even tho it is a very bu Very professional staff! Prompt and efficient and friendly service. I would definitely recommend Corwin Ford to my friends. Even tho it is a very busy service center, I felt like they were serving just me More

by Judy Verified Customer Verified Customer

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Awesome for in and out. Love the quick and easy service. Everyone smiling and will always come back. See you in 5000-7000 miles!!! The guys at the counter work quick and alwa Love the quick and easy service. Everyone smiling and will always come back. See you in 5000-7000 miles!!! The guys at the counter work quick and always welcome me. More

by Tanner Verified Customer Verified Customer

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Quick oil change Used their new quick lane service building for an oil change. The folks working there were real friendly. Was thankful they had complimentary coffee a Used their new quick lane service building for an oil change. The folks working there were real friendly. Was thankful they had complimentary coffee available too. More

by UWFan Verified Customer Verified Customer

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Services Professional, courteous,. Instead of being concerned about the end of shift or helping out. This Dept was understanding. They listened and tried to Professional, courteous,. Instead of being concerned about the end of shift or helping out. This Dept was understanding. They listened and tried to fix the problem. Thank you for hearing the customer and trying to make things better More

by KCAMASTRAL Verified Customer Verified Customer

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Service Great experience. In and out in a matter of minutes not hours. Would highly recommend. Friendly atmosphere. Technicians didnt nickel and dime me. Over Great experience. In and out in a matter of minutes not hours. Would highly recommend. Friendly atmosphere. Technicians didnt nickel and dime me. Overall great experience More

by OBSGUY1994 Verified Customer Verified Customer

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Integrity, Honesty, Excellence, Complete Care I have had the pleasure, by accident, to have used Corwin Ford as my Service Center now for approximately 2 years. A dealer closer to me had a change I have had the pleasure, by accident, to have used Corwin Ford as my Service Center now for approximately 2 years. A dealer closer to me had a change in hours and I was using a quick lube for a short while, until I heard a radio ad for the Corwin Ford Service Center. I was very pleased to find the hours in their Fast Lane Center to be much better for my schedule. Every time I come up it has been a good experience and they work hard to get cars in and out without sacrificing quality, such as making sure to rotate my tires, or even as small as washing the car afterwards. They have been very honest, as I went in last year near the Holidays thinking I needed(based on miles) to have a transmission service. The particular trans in my car meant I wanted the Ford Techs to handle it especially to prolong the life of it as best as possible. The tech went to start and came back, and recommended that the Floid was fine, and he would not recommend changing it at this time. This saved me approximately $300 that another dealer or place could have just done and charged me for if they wanted to. This was a great help especially with a family and presents to buy, yet still give me peace of mind and even physically show me the Fuid condition as well as recommend a few things that needed to be checked in the future. This is just one example of their honesty and integrity to the customer. Each visit I am greeted, I am told what to except for price, as well as wait time. They have a very nice and clean waiting area, plenty of comfortable seating, plus coffee ?? and water for free while you wait. The last visit I called and it was a last minute thing, I had a work change and it was the last day before Thanksgiving I could change my oil before a drive to Portland for the holiday weekend. Angela Hancock answered the phone and was able to work me in, and was very nice to do so. Many places would have simply told me to come back another day, but Angela cares about the customer and is coming back, as well as having the relationship with people behind just a customer but caring about servicing a care for the safety we must put into it each time we drive it. Every employee at Corwin Ford I have interacted with, from someone answering a phone, to the people helping me at the desk, to the techs who have explained service issues, have always been helpful,professional, courteous and genuinely cared for the person they are talking to. I recommend Corwin to anyone I can, regardless of what make they drive. I tell them to make a appointment or call if needed and see what the team can do for them. On top of all this, the service for my oil change/full service is a great deal, especially for being able to have a certified Tech do work and inspections and not just someone who dumps oil and reads a manual to see what may be the issue at other places. Thank you Corwin Ford for your dedication to the people More

by Buckeye_Battalion Verified Customer Verified Customer

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Staff is fantastic Staff waited on us and was polite and service was great Angela Hancock was so wonderful love working with her and always courteous and polite Staff waited on us and was polite and service was great Angela Hancock was so wonderful love working with her and always courteous and polite More

by bigmot7 Verified Customer Verified Customer

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They were very helpful They answer all my questions and work with the time line I needed. Price was right and all were very knowledgeable about the car. I would work with th They answer all my questions and work with the time line I needed. Price was right and all were very knowledgeable about the car. I would work with them again More

by PNEWTON5757 Verified Customer Verified Customer

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Oil change on a Mazda Excellent, fast, friendly service and staff. Explained everything and asked if it was to my satisfaction. Washed car too! Very pleased with this place Excellent, fast, friendly service and staff. Explained everything and asked if it was to my satisfaction. Washed car too! Very pleased with this place for the tricities area More

by AnnieG4 Verified Customer Verified Customer

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Friendly staff We really enjoy the experience going to corwin ford even if it’s just an oil change. Quality work friendly staff, and nice clean waiting rooms We really enjoy the experience going to corwin ford even if it’s just an oil change. Quality work friendly staff, and nice clean waiting rooms More

by ccanario21 Verified Customer Verified Customer

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