Angelique Cruz

Go see Angelique in sales and Christine in finance! Easy and quick delivery. My wife and I bought two vehicles from them just this month! Dealership is clean, and people are easy to work with. Easy and quick delivery. My wife and I bought two vehicles from them just this month! Dealership is clean, and people are easy to work with. More

Report | Print

DONT GO TO LEXUS OF MILWAUKEE! 0 STAR! I was helping my sister get a car for her family. This is a HORRIBLE dealership with SCUMMY, PREDATORY people. Chris P(finance director) and 0 STAR! I was helping my sister get a car for her family. This is a HORRIBLE dealership with SCUMMY, PREDATORY people. Chris P(finance director) and Angelique C (sales). They try to take advantage of you even after you tell them NO many times. Fraudulently add things into the price when it’s not even legal to require add ons in the deal. Purposely not showing a breakdown, but instead, writing things onto a sticky note so there is no written proof of illegal practice. We finally agreed upon $303 a month after hours of negotiation, then went into finance, and was told the best they could do was actually $456 “with no add ons” …after telling them NO, and asking where the extra $153 comes from, they said bc of interest rate and being assured there was no add ons that was the best they could do. Chris was very quick to close the screen out after saying No, so we couldn’t look too closely. No respect for him. Not true at all, straight lies. It was getting late and we walked away for the night to follow up the next day. We come back day 2 and start negotiating the deal again, we did the math after we got home and found the payments to be in the $350-360 range with interest rate. So again where does the extra $119 come from? Finally they admitted they had built in Gap insurance in that $119 a month after they lied and said nothing else was built in. After the down payment, the loan was way under the car’s value so there was no need for gap insurance, and certainly no need to lie about it. when we clearly said we want ZERO add ons many times. So after saying NO to $456, they come back with $403 written on a post it note, but still included gap insurance….he said that was the best they could do and was final deal. We ask for a breakdown of the amortization schedule or monthly charges many times to be told people down ask for that, they couldn’t show us bc it was all in the banks hands. Lies! We told them that we know it’s illegal to require gap instance, and AGAIN, we didn’t want any extras on the loan. they finally took the gap insurance completely off and get to a payment of $373 a month. Which they still had money built it. (This was after 2 full days of negotiation) After all that, she decided that she would take the deal. Watch out for these people, they aren’t trying to help you or do the right thing. They are slimy people trying to make thousands and take advantage of people who don’t know the game. This post is to make others aware of just how bad these people are! Good luck buying anything from these people. In conclusion: if you want to be taken advantage of go here. they will try to lie and do anything to make you believe they are working to try and help you. More

Report | Print

Angelique provided me with the initial information and financial details of the car and it was an extremely easy process for me to have all of my questions and concerns addressed in a timely manner. As a financial details of the car and it was an extremely easy process for me to have all of my questions and concerns addressed in a timely manner. As a result I was able to make my decision to purchase the vehicle efficiently and quickly. This is the way that I enjoy doing business -- and I would highly recommend Angelique to friends and family! More

Report | Print

All members of the Lexus of Milwaukee staff were professional and informative! They were customer focused. professional and informative! They were customer focused. More

Report | Print

I had an amazing experience at Lexus Of Milwaukee, a huge thank you to Angelique and CC. They were so patient and understanding of our needs. thank you to Angelique and CC. They were so patient and understanding of our needs. More

Report | Print

I'm very happy with the attention i received while i was negotiating the price of my new car. Everyone was very professional and helpful. I didn't feel trapped or under pressure to buy. negotiating the price of my new car. Everyone was very professional and helpful. I didn't feel trapped or under pressure to buy. More

Report | Print

We had a great experience. They took the time to help us find the car and options we wanted. Then they went and brought that car in from another dealership for us to buy. It They took the time to help us find the car and options we wanted. Then they went and brought that car in from another dealership for us to buy. It was a painless experience during the holidays. More

Report | Print

Angelique was extremely helpful and welcoming! Would buy a car from her again. Hunter and Chris were great too. Would buy a car from her again. Hunter and Chris were great too. More

Report | Print

Angelique was great to work with. She listened, cared about my feedback, came up with solutions and was positive throughout. As a fellow sales professional I also want to commend her She listened, cared about my feedback, came up with solutions and was positive throughout. As a fellow sales professional I also want to commend her on her follow through and follow up as I decided what to do across the past few months. More

Report | Print

First class dealership. Great experience with the entire staff. Angelique Cruz is a salesperson everyone would enjoy dealing with on any auto purchase. Lexus of Milwaukee is Great experience with the entire staff. Angelique Cruz is a salesperson everyone would enjoy dealing with on any auto purchase. Lexus of Milwaukee is a dealer I would highly recommend. Brad Nelson More

Report | Print