Anna Carlson | Page 2

I went in for an oil change and left with a new car! Lexus of Wesley Chapel is a magical place that transports their clients into a level of customer service excellence that rarely exists. This is my Lexus of Wesley Chapel is a magical place that transports their clients into a level of customer service excellence that rarely exists. This is my second purchase with Tim Smith ⭐️⭐️⭐️⭐️⭐️. As a professional whose livelihood is commission based, I have never once felt like just another number, actually, quite the opposite. He diligently worked through the numbers with me to ensure that it was a sound purchase that met my needs. His memory around the small details is impeccable, lending further to his credibility and overall integrity. You won’t go wrong partnering with Tim Smith in sales and Bobby King in service, two of the many fantastic people that make up the Lexus of Wesley Chapel family! More

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I had a wonderful car buying experience. Karina from Sales and Anna from finance are excellent, and a true asset to Lexus of Wesly Chapel. I never felt pressured at any point and it felt mor Karina from Sales and Anna from finance are excellent, and a true asset to Lexus of Wesly Chapel. I never felt pressured at any point and it felt more like choosing a vehicle with friends. They have my future business! More

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Claudia was exceptional when we purchased our TX. (Our first Lexus) Her expertise, patience, and dedication to customer satisfaction made our experience outstanding. Her thorough knowledge of the (Our first Lexus) Her expertise, patience, and dedication to customer satisfaction made our experience outstanding. Her thorough knowledge of the Lexus TX's features and her ability to address our needs and concerns with professionalism was impressive. Claudia's friendly approach and commitment to providing the best service made the whole process smooth and enjoyable. We highly recommend Claudia to anyone looking for a hassle-free and pleasant car buying experience! More

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My experience at this dealership was just fine. My salesman Careem gave my brother and I all the time we wanted to look over the car and take it on a test drive. There was no pressure and no hurr My salesman Careem gave my brother and I all the time we wanted to look over the car and take it on a test drive. There was no pressure and no hurry. He took the necessary steps to sit down with us and finalize the transaction and also did everything needed so that we could leave with the car that night! I would buy again from this dealership and my salesman. More

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The staff are extremely welcoming. The facility is immaculately clean and bright.The waiting area is unexpectedly nice and refreshing The facility is immaculately clean and bright.The waiting area is unexpectedly nice and refreshing More

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I had such a great experience with Claudia and Anna. I was able to set up an appointment fairly quickly with Claudia. She called a day prior to my appointment to introduce herself and to get a feel I was able to set up an appointment fairly quickly with Claudia. She called a day prior to my appointment to introduce herself and to get a feel of what I’m mostly interested in before I came in. Fast forward a few days later, we were test driving both cars that I was torn between. Claudia was knowledgeable, kind and helpful in choosing my dream car. Anna was nice and thorough with finalizing paperwork and finances. Out of the world experience, happened so quickly yet seamlessly. Claudia and Anna are amazing! Thank you for everything and for the continued support. More

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Johnny Millaway was an excellent dealer to work with, very knowledgeable. He was able to answer every question, and we had a lot. very knowledgeable. He was able to answer every question, and we had a lot. More

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Johnny did a great job with my new lease and all of my questions. The sales process was easy. The only delay was a couple of hours waiting on the paperwork. Johnny went through the new car in detail wh questions. The sales process was easy. The only delay was a couple of hours waiting on the paperwork. Johnny went through the new car in detail while I was waiting. New car was in great shape and well prepped. Brought my previous 2017 Lexus in for service and Bobby did a thorough service check at no charge. Quite a nice surprise. Was a long day but worth it. Friendly people here. More

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Thank you! Careem is the type of person that makes you feel at home, I truly appreciate all his help through the car buying process, as I told him, I found my Careem is the type of person that makes you feel at home, I truly appreciate all his help through the car buying process, as I told him, I found my dream car and he made it a pleasant experience. I also want to thank Ms. Anna Carlson for her help as well. I want to say that we loved this place, it was extremely pleasant to walk into the building, the coffee shop is an excellent addition and even the girls making the coffee where super nice to me and my wife. What a great team Lexus of Wesley Chapel! More

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Best dealership experience to date. Was very friendly, easy to deal with, and awesome people who know how to get the job done. Was very friendly, easy to deal with, and awesome people who know how to get the job done. More

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