Anna Carlson | Page 3

My purchasing experience through this dealership and with Claudia was top-notch from start to finish. I had been to Toyota, Cadillac, Honda, Kia, Mazda and Hyundai this week as I wanted to give due diligence Claudia was top-notch from start to finish. I had been to Toyota, Cadillac, Honda, Kia, Mazda and Hyundai this week as I wanted to give due diligence to all brands as I was looking for the perfect blend of reliability and fun driving for this car purchase. I am in sales so the experience was important to me. I specifically asked for a woman salesperson as all 6 of the dealerships I went to were male and honestly, I don't think many of them took me seriously when I told them I was buying this week and I was carrying a $15,000 check in my purse. When I walked in and was greeted immediately and professionally, with no sharks hanging out in front of the dealership ready to attack, all employees had a black "uniform" so they looked alike and professional and Claudia called me on my way, introduced herself and texted me directions to the dealership, that is exactly the experience I was looking for. I came in looking for a used car and Claudia took her time patiently and let me test drive 2 used before she said, what about a new one. She didn't rush me, didn't pressure me and was a true professional. She is a valuable asset to this dealership. I will be recommending anyone who is in the market for a Lexus or a new car to her. In fact, the reason I came to Lexus of WC was because 2 of my neighbors both bought their cars from this dealership as well and both recommended that I give it a try. Hence the value of repeat and referral business! Great job! I also liked that yesterday, a member of the team called me to say thank you for my purchase and welcome me to the Lexus family. Bravo! More

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First time ever at this dealership. Found it to be one of the top dealerships that I have had the pleasure to deal with. Clean , inviting, staffed with very pleasant professionals. My Found it to be one of the top dealerships that I have had the pleasure to deal with. Clean , inviting, staffed with very pleasant professionals. My wife and I enjoyed our buying experience. Though we live over two hours away , it was worth the travel time. More

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Claudia is extremely knowledgeable and took her time making sure that we found the car that we loved. Highly recommend Claudia and Lexus of Wesley Chapel! making sure that we found the car that we loved. Highly recommend Claudia and Lexus of Wesley Chapel! More

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I recently purchased a new Lexus over the phone from Wesley Chapel Lexus after losing my 2023 Lexus due to flood damage from the hurricane and I couldn't be more pleased with the process! Given the ci Wesley Chapel Lexus after losing my 2023 Lexus due to flood damage from the hurricane and I couldn't be more pleased with the process! Given the circumstances, I was initially apprehensive about buying a car over the phone, but the team at Wesley Chapel made it incredibly easy and stress-free. From the outset, Daniel Medina was attentive and empathetic, taking the time to understand my needs and guiding me through the entire process. What truly impressed me was their commitment to transparency. They offered fair pricing, and I felt confident in the value I was getting. Anna in the finance department was great to work with, the financing options were clearly explained, and she worked hard to find the best solution for my situation. After finalizing the purchase, Daniel arranged for a seamless delivery right to my door, which was a huge relief given everything I was dealing with. They even followed up afterward to ensure I was happy with my new car and to see if I had any questions. If you’re looking for a trustworthy dealership, especially in tough times, I highly recommend Wesley Chapel Lexus. Their outstanding service and support made a world of difference, and I’m grateful for their help in getting me back on the road! More

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Tim is the BEST! I have bought 5 cars from him and brought my mom and daughter to do the same. He is the one I trust to guide us on the best car buying experience. He I have bought 5 cars from him and brought my mom and daughter to do the same. He is the one I trust to guide us on the best car buying experience. He cares and he wants the best for his customers. The team at the dealership is amazing and makes the car buying process so much easier and less stressful. I have no plans to buy from anyone else because why would I? Tim treats you like family and my family loves him! More

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As a fellow salesperson I always look for exceptional customer service and Lexus of Wesley Chapel does exactly what I always hope for. Amazing service, honest and fair business and incredible crew that m customer service and Lexus of Wesley Chapel does exactly what I always hope for. Amazing service, honest and fair business and incredible crew that makes that possible Claudia, Adam, Managers Adam Vassios and Anna Carlson! I will be bragging about your awesome service and referring you to all my friends Thank you so much!!! Andrej More

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I’ve had the pleasure of purchasing three cars from Tim Smith at Lexus of Wesley Chapel, and every experience has been exceptional. Tim's extensive knowledge of Lexus products, combined with his honesty an Smith at Lexus of Wesley Chapel, and every experience has been exceptional. Tim's extensive knowledge of Lexus products, combined with his honesty and trustworthiness, make him stand out from other salespeople. He always takes the time to explain all my options and answers every question with patience and clarity. I never feel pressured into making a decision, and his customer service is consistently outstanding. If you’re looking for a knowledgeable and trustworthy salesperson, I highly recommend Tim. I’ll continue to return to him for future purchases!" More

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What an amazing team to work with. Made me feel taken care of and a priority. They are also honest which is extremely rare. I will be coming back when it’s time for a new car. Made me feel taken care of and a priority. They are also honest which is extremely rare. I will be coming back when it’s time for a new car. More

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Claudia was professional & personable. She was quick & efficient & knew exactly what I was looking for in a new car I love my Lexus ES 350 Thank you Claudia Paula Davies She was quick & efficient & knew exactly what I was looking for in a new car I love my Lexus ES 350 Thank you Claudia Paula Davies More

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This was our second purchase of a Lexus at this dealership and it was as pleasant as the first time. Johnny Millaway was very professional and efficient and we were able to purchase the car we want dealership and it was as pleasant as the first time. Johnny Millaway was very professional and efficient and we were able to purchase the car we wanted at a very attractive price. In addition, we were very pleased with Anna Carlson in the Finance Department. She was very accommodating and explained everything to our satisfaction. More

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