Anthony Azurduy

Terrible experience, bought a vehicle barely 6 weeks ago and it has been in the shop 3 different times. The same night it was bought, I found out the HVAC system didn’t work. It was a Saturday and was told and it has been in the shop 3 different times. The same night it was bought, I found out the HVAC system didn’t work. It was a Saturday and was told to bring it in first thing Monday morning to take care of me. They offered me to switch to a new vehicle if they couldn’t fix it. Missed work to bring it in so they can tell me that day they didn’t have a chance to look at it. Next day, they called me and said it was fixed, just needed Freon. I bring the truck home and 2 weeks later it’s back in the shop again, this time they said they found a leak and it was good to go. 2 weeks later it’s back in the shop and they tell me they can’t find what’s wrong with the vehicle. Now im trying to call them to see if they can just swap me to a like for like vehicle since they sold it to me this way and its barely 6 weeks old! They are now avoiding my calls and messages. Beyond FRUSTRATED!! More

Report | Print

Very good service and knowledgeable staff. Highly recommended! Definitely will purchase my next vehicle from Ken Grody! Highly recommended! Definitely will purchase my next vehicle from Ken Grody! More

Report | Print

The team created a very memorable experience for my daughter buying her first car. They were supportive, knowledgeable and enthusiastic. We really appreciate the excellent experience we had. daughter buying her first car. They were supportive, knowledgeable and enthusiastic. We really appreciate the excellent experience we had. More

Report | Print

I would definitely recommend them to buy cars. The staff was very helpful easy to work with. I highly recommend this dealership for their repair services. The staff was friendly and knowledgeable The staff was very helpful easy to work with. I highly recommend this dealership for their repair services. The staff was friendly and knowledgeable and the job was done quickly. No pressure didn't feel rushed. Trustworthy. They listened to my needs. Quick and painless the dealership made the process easy. Go see them. Mark More

Report | Print

I recently purchased a 2024 Ford F-150 XLT from Ken Grody Ford in Buena Park and had a fantastic experience! Anthony was incredibly helpful, guiding me through the selection and purchasing process smoothly. Ford in Buena Park and had a fantastic experience! Anthony was incredibly helpful, guiding me through the selection and purchasing process smoothly. The environment at the dealership was welcoming and professional, making it comfortable for me to make my decision. I appreciate their dedication to customer satisfaction. Thanks to Anthony and the team for making this such an enjoyable experience! More

Report | Print

Great experience at Ken Grody Ford. They listen carefully to customers’ requests and try to meet them by offering different possibilities. The process was quick, and it was a good exper They listen carefully to customers’ requests and try to meet them by offering different possibilities. The process was quick, and it was a good experience from all points of view. More

Report | Print

I appreciate my salesperson Armando Hurtado who went over and above to help me get the car I wanted. He and Frank and Lus were so very helpful and patient. Thank you so much! and above to help me get the car I wanted. He and Frank and Lus were so very helpful and patient. Thank you so much! More

Report | Print

Excellent customer service. Excellent communication. Excellent Price. I couldn't recommend these guys enough. Very happy with all of the vehicles I have purchased he Excellent communication. Excellent Price. I couldn't recommend these guys enough. Very happy with all of the vehicles I have purchased here. More

Report | Print

The BEST! !!! From when 1st greeted by salesperson(Anthony)to, finance person (Liz), to porter, following us home with our Ford Flex, to pickup the Jeep we trad !!! From when 1st greeted by salesperson(Anthony)to, finance person (Liz), to porter, following us home with our Ford Flex, to pickup the Jeep we traded in. AMAZING, PROFESSIONAL, NEAT EXPERIENCE. More

Report | Print

My experience at Ken Grody Ford in Buena Park was top-notch, and it was an absolute joy purchasing my 2023 F-150 here. Anthony was incredibly knowledgeable and patient, walking me through all the fea top-notch, and it was an absolute joy purchasing my 2023 F-150 here. Anthony was incredibly knowledgeable and patient, walking me through all the features and answering every question I had with great expertise. The customer service was seamless and personable, making the entire process of buying a new truck stress-free and enjoyable. Channa made sure everything was handled efficiently and that the More

Report | Print