Eddie Flores

I recently purchased a 2023 FORD Explorer from Ken Grody Ford in Buena Park, and the experience was absolutely top-notch. Emmanuel and Frank Ibarra went above and beyond to make sure I was comfortable with Ford in Buena Park, and the experience was absolutely top-notch. Emmanuel and Frank Ibarra went above and beyond to make sure I was comfortable with every aspect of the buying process, explaining features and financing options with patience and expertise. The whole team was friendly and professional, creating a pressure-free environment that made all the difference. I can confidently recommend this dealership to anyone in the market for a new car; their customer service truly stands out. More

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I had a great experience wit Ken Grody Ford. I felt that they went above and beyond to help me. The only reason that I did not give this a 5 star rating is that the vehicle I ended up buying had I felt that they went above and beyond to help me. The only reason that I did not give this a 5 star rating is that the vehicle I ended up buying had issues from day 1. Not serious issues but enough where it made me a little concerned as to how they missed something so obvious. More

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I recently had a fantastic experience at Ken Grody Ford Buena Park while purchasing my 2023 Ford F-150. Anthony was an incredible salesperson; he was knowledgeable, attentive, and genuinely invested in fin Buena Park while purchasing my 2023 Ford F-150. Anthony was an incredible salesperson; he was knowledgeable, attentive, and genuinely invested in finding the right truck for my needs. The entire process was seamless, and the customer service didn't just meet but exceeded my expectations. Whether you're a first-time buyer or a returning customer, the team at Ken Grody Ford makes car buying a pleasure — I highly recommend them to anyone in the market for a new vehicle! More

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I recently had the pleasure of purchasing a 2023 Ford Bronco Sport from Ken Grody Ford Buena Park, and the experience was top-notch! Working with Luis was a breath of fresh air; his knowledge about the v Bronco Sport from Ken Grody Ford Buena Park, and the experience was top-notch! Working with Luis was a breath of fresh air; his knowledge about the vehicle and genuine enthusiasm made the decision-making process incredibly smooth. The team, especially Pierre, ensured all of my questions were answered and that I felt confident and excited about my new car. I highly recommend this dealership to anyone in the market for a new Ford—expect professionalism, friendliness, and an unbeatable selection of vehicles. Thank you for making my car buying experience an absolute joy! More

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This the 2nd vehicle we have purchased from Ken Grody Ford Buena Park. We won't go anywhere else in the future. The sales staff is very knowledgeable, and the finance department worked hard to get us the Ford Buena Park. We won't go anywhere else in the future. The sales staff is very knowledgeable, and the finance department worked hard to get us the best deal possible. The entire staff is friendly and helpful. Ken Grody Ford rocks! The entire team gets 5 stars in my book. If you're looking for a new or used vehicle, this is the place to go. More

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Purchased a 2021 Ford Bronco First Edition from Ken Grody Ford in Buena Park. First interaction on the vehicle there were some miscommunication, however in the end the deal was completed and I got a great Br Ford in Buena Park. First interaction on the vehicle there were some miscommunication, however in the end the deal was completed and I got a great Bronco. I want to thank John Flores, Eddie Flores, Frankie Ibarra, and Kurt for all the help with this transaction. I will purchase more cars from them in the future. They honored the deal and made every effort to make the experience exceptional. All the way down to personally delivering the Bronco to my house. Thanks for everything! More

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As everyone is well aware of, there is currently an inventory shortage among most vehicle manufacturers. I ordered a new Ford Maverick back in July 2021 and received it in January 2022. Jessica Rodr inventory shortage among most vehicle manufacturers. I ordered a new Ford Maverick back in July 2021 and received it in January 2022. Jessica Rodriguez took care of my initial paperwork and was wonderful. I received an order confirmation order the very same day directly from Ford. At this point all I could do is wait and track my order via Ford's vehicle order tracking site. Once I saw that my truck was shipped I started tracking the delivery more closely. After my truck arrived at the dealership I contacted Jessica and made arrangements to do the final paperwork. Here is where I was pleasantly surprised; Ken Grody Ford honored the price as listed in my original order. I was assured this would be the case before I even sat down by both Jessica and Mohamed Benkhay whom Jessica turned me over to in order to complete the paperwork. Mohamed was a fantastic salesman. I really enjoyed working with him. Financing was handled by Eddie Flores and I was able to be offered Ford Capital's best rate at the time. The only con was that Eddie had offered me an extended warranty that was not very competitive. Fortunately I am able to resolve this issue directly with Ford so in the end it isn't a big deal. Finally, there was a dent on the hood at delivery and a missing accessory kit, both of which were resolved quickly. I would definitely recommend Ken Grody Ford. More

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president good service, good location for me , it is very convenient for servicing if needed,people are friendly and cortiseuse, if i need other truck i will go good service, good location for me , it is very convenient for servicing if needed,people are friendly and cortiseuse, if i need other truck i will go again. More

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