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Anthony Baca

Overview Reviews (214)

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Anthony Baca

Service Manager

Lexus of Santa Fe

6824 Cerrillos Road
Santa Fe, NM 87507

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4.9

214 Reviews

Overview Reviews (214)

Dealership Experience

7 yrs, 7 mos

Industry Experience

17 yrs, 7 mos

Languages Spoken

English

4.9

214 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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214 Reviews of Anthony Baca

July 10, 2026

Dealership Rating

Employee Rating

Very courteous, professional and acknowledgeable staff. It’s always a pleasure to come to the dealership for service etc. keep up the good work. Thank you.Robert It’s always a pleasure to come to the dealership for service etc. keep up the good work. Thank you.Robert More

by Robert

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vincent Mora

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Jul 10, 2026 -

Lexus of Santa Fe responded

Hi Robert, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

July 09, 2026

Dealership Rating

Employee Rating

Everyone is very friendly and professional. Bathrooms very clean. They take good care of my car. Bathrooms very clean. They take good care of my car. More

by Elaineflores806

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Derik sandoval

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Jul 10, 2026 -

Lexus of Santa Fe responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2026

Dealership Rating

Employee Rating

Easy in/out; immediate attention to needs. Friendly, honest, trustworthy, proactive parts sale pricing. Will be returning. Friendly, honest, trustworthy, proactive parts sale pricing. Will be returning. More

by syoung2262

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 21, 2026 -

Lexus of Santa Fe responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

June 15, 2026

Dealership Rating

Employee Rating

The only place I trust my vehicle with and will always take for maintenance. The service group with Lexus of Santa Fe is fantastic and have always treated me well. take for maintenance. The service group with Lexus of Santa Fe is fantastic and have always treated me well. More

by maestas145

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 16, 2026 -

Lexus of Santa Fe responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 10, 2026

Dealership Rating

Employee Rating

Good service, polite and helpful staff. Love the car washes. Great waiting area. I need a few more words to submit this review. Love the car washes. Great waiting area. I need a few more words to submit this review. More

by Golddawg

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 11, 2026 -

Lexus of Santa Fe responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2026

Dealership Rating

Employee Rating

Service was easy to schedule. Joseph was friendly, outstanding service rep. Ver satisfied with experience. Joseph was friendly, outstanding service rep. Ver satisfied with experience. More

by ermchaffie

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 09, 2026 -

Lexus of Santa Fe responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 06, 2026

Dealership Rating

Employee Rating

Customer service is almost not a priority. I tried calling and Ron answered the phone, he did not introduced himself and when I asked his name he said ‘interesting” when I said usually Lexus e I tried calling and Ron answered the phone, he did not introduced himself and when I asked his name he said ‘interesting” when I said usually Lexus employees introduce themselves he was not helpful at all and hung up on me when I asked to speak to different service agent. Thankfully Derrick answered the phone, introduced himself right away and was able to help me immediately and professionally. Santa Fe location has not been the same since Frank left and Ana left. No one greets any more. Also, seems like someone was emailing review to themselves as the email was not mine and seemed fake More

by Mp

Recommend Dealer

Other Employees Tagged: Ron 0/5; derrick 5/5

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Jun 10, 2026 -

Lexus of Santa Fe responded

I am sorry for your experience with Ron and that interaction. This is something we will coach him on with handling our Guests. We would love to call you to make things right and we understand the frustration. We are happy you brought this to our attention, so this never happens to you or anyone in the future. Roxana Baranchik General Manager Lexus of Santa Fe Rbaranchik@group1auto.com

May 29, 2026

Dealership Rating

Employee Rating

Always a good visit for maintenance at the Santa Fe Lexus dealer. I feel like they’re watching out for me. dealer. I feel like they’re watching out for me. More

by Teaguenan

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 30, 2026 -

Lexus of Santa Fe responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2026

Dealership Rating

Employee Rating

Great customer service friendly and cordial Great service! Nice accommodations. Clean. All staff friendly and ready to help. service! Nice accommodations. Clean. All staff friendly and ready to help. More

by gomezddy

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 23, 2026 -

Lexus of Santa Fe responded

Hi, thank you so much for your positive comments about Lexus of Santa Fe! We do hope we can be of assistance in the future. Take care!

May 19, 2026

Dealership Rating

Employee Rating

Jay smith did a great job selling me a car. Best new car buying experience I have ever had Best new car buying experience I have ever had More

by Ja

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Brannan , Jay smith did a great job

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May 22, 2026 -

Lexus of Santa Fe responded

Hi, we're happy you found Jay to be so supportive during your experience here at Lexus of Santa Fe. Please let us know if there is anything else we can do for you; we are more than happy to help!