Brian Brannan

Lexus dealership in Santa Fe is run by a terrific service crew. On Wednesday night I was able to make an appointment for Friday morning. Brian (Service manager) met me at 7:30a, got my information down and crew. On Wednesday night I was able to make an appointment for Friday morning. Brian (Service manager) met me at 7:30a, got my information down and discussed what I was experiencing, and then handed my keys over to Jason (Tech). He then offered me a loaner vehicle or coffee and snacks if I decided to stay and wait (which I did). Jason did a test drive and inspection, and then he and Brian came to consult with me on their findings. They were very thorough to detail, answered my questions, gave me options, and then went off to address the issues. I complained about shaking in the steering wheel, and after an inspection and test drive, I end up having brake rotors resurfaced, tires balanced and rotated, tire pressure sensors checked out. They were all very fair, very pleasant, and answered any questions I had. I will definitely bring my GX460 back to Santa Fe Lexus in the future. More

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Service was excellent and Iwill continue to take both vehicles I have to get serviced vehicles I have to get serviced More

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I visited this dealership for a 10K routine service but was having trouble with repeated punctures on the stock Overtrail tires. When I finally reached out to the ServiceManager the response was immediat was having trouble with repeated punctures on the stock Overtrail tires. When I finally reached out to the ServiceManager the response was immediate and gratifying. I will be returning for future service. More

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Very good service, Joe as always does a wonderful job very helpful you could not ask for more very helpful you could not ask for more More

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Every time I visit Lexus of SF it is a positive experience. Brian & Joe are honest and a pleasure to work with. I always leave feeling good about the services completed on my vehicle. If you want t experience. Brian & Joe are honest and a pleasure to work with. I always leave feeling good about the services completed on my vehicle. If you want to be treated like you matter, this is the place to go! Best in the Southwest!! More

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Wonderful service as always! Thats why I drive from Albuquerque to Santa Fe. I appreciate the team. Thats why I drive from Albuquerque to Santa Fe. I appreciate the team. More

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Lexus of Santa Fe has been my go to dealership for the past 9 years where I have leased, purchased and had my Lexus serviced! past 9 years where I have leased, purchased and had my Lexus serviced! More

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Everyone is very helpful, pleasant, and professional. I will definitely keep bringing my car here for maintenance and repairs. Brian, Jason, Austin, and Jay were all delightful. I will definitely keep bringing my car here for maintenance and repairs. Brian, Jason, Austin, and Jay were all delightful. More

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The best service department hands down. Exceptional service and auto repair. Brian an his team are the best out there. Exceptional service and auto repair. Brian an his team are the best out there. More

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An amazing place to visit. Everyone has an attentive customer service, oriented to creating experiences. Everyone has an attentive customer service, oriented to creating experiences. More

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