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Anthony Fajardo
Anthony Fajardo | Page 4
Service Lane Manager
Castle Chevrolet of Villa Park
400 E Roosevelt Rd
Villa Park, IL 60181
54 Reviews
Dealership Experience
11 yrs, 2 mos
54 Reviews
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54 Reviews of Anthony Fajardo
February 04, 2019
Service The service staff at Castle Chevy are awesome. Despite our cold snap service had an available same day appointment. Everyone was pleasant, knowledgeab The service staff at Castle Chevy are awesome. Despite our cold snap service had an available same day appointment. Everyone was pleasant, knowledgeable, and efficient. Thank you Temilolu Slack More
by temilolu73
Verified CustomerOther Employees Tagged: Marlex Rodriguez , Katie Jasionowski, Becky Pirtle
January 28, 2019
Emission control issue Tony F is great. On time appointment, friendly, job done quickly. Tony explained the work that was done in terms that I could easily understand. grea Tony F is great. On time appointment, friendly, job done quickly. Tony explained the work that was done in terms that I could easily understand. great job Tony ! More
by jackschultz400
January 24, 2019
Rude staff ..Tony Fajardo Tony Fajardo doesnt understand the concept of customer service..start with listening and not whining..Also they did not top off my windshield fluids n Tony Fajardo doesnt understand the concept of customer service..start with listening and not whining..Also they did not top off my windshield fluids nor wash the car as they said they would..i had to ask when i picked it up for them to inflate the tires which on the diagnostic were low. Last time in there for an oil change they forgot about me for hours while I waited and then asked did I still want the oil changed? Really..sorry I bought a car here...it will be my last and anyone else who asks me..stay away.from Castle as I talk to others same problems with this place which I had spoke to them before purchasing. More
by tmcrash8
January 20, 2019
FANTASTIC! We can't say enough how great fantastic this dealership really is. Our sales person, Enrique, answered all of our questions! We looked at and test d We can't say enough how great fantastic this dealership really is. Our sales person, Enrique, answered all of our questions! We looked at and test drove several different cars until we made a decision. The final car Enrique showed us was a perfect fit! Clemente, in finance, went on to finalize our paperwork which was very fast! The parts department was quick to give information on floor mats. Lastly their service department, TONY, I can't thank enough. He has serviced our car purchased from years ago. Not only do they sell great products, they service them! Another person Nikki from Allstate is very good if you need insurance. More
by PattyD
Other Employees Tagged: Clemente Garibay, Enrique Garibay, Nikki Allstate
January 17, 2019
Great Team I find that working with the staff, they are professional and really listen to my concerns. I feel like I am treated with respect. Thanks Castle Chevr I find that working with the staff, they are professional and really listen to my concerns. I feel like I am treated with respect. Thanks Castle Chevrolet. More
by julie1068
Other Employees Tagged: Becky Pirtle
January 11, 2019
Great Customer Service Tony Fajardo helped us through an ongoing oil consumption test that lasted a few months - He was always accessible and informative with our questions Tony Fajardo helped us through an ongoing oil consumption test that lasted a few months - He was always accessible and informative with our questions throughout the process. He has earned our business for all future repairs. More
by MZ
January 10, 2019
Great Service at Castle Chevy Villa Park Castle Chevy has a fabulous service center! They are quick and friendly and they even wash my car! I wouldn’t go anywhere else to service or purchase Castle Chevy has a fabulous service center! They are quick and friendly and they even wash my car! I wouldn’t go anywhere else to service or purchase a Chevy vehicle! More
by laurensam
Other Employees Tagged: Marlex Rodriguez , Robert Politza, Jeff Tuckman
January 09, 2019
Oil change tire rotation friendly service When arriving to the dealer car entered service center quickly I had a tire rotation oil change and to reprogram air pressure sensors job was perform When arriving to the dealer car entered service center quickly I had a tire rotation oil change and to reprogram air pressure sensors job was performed in under an hour card came back clean managers and staff were very friendly while waiting I walked around the dealership very clean and looks very professional More
by YUKONJACK67
Other Employees Tagged: Marlex Rodriguez , Clemente Garibay, Becky Pirtle, Andino Medina
December 19, 2018
Amazing service Castle Chevy service is top notch. I will only have my GM vehicles serviced by Castle. I would absolutely recommend them to everyone looking to buy or Castle Chevy service is top notch. I will only have my GM vehicles serviced by Castle. I would absolutely recommend them to everyone looking to buy or just need service. More
by faganb
December 17, 2018
Somewhat disappointed. As of right now the air bag light is not coming on. As far as the service is concerned , I am sure he is a good mechanic but when I received the car As of right now the air bag light is not coming on. As far as the service is concerned , I am sure he is a good mechanic but when I received the car back it was never washed as promised, The driver seat had oil on it,. so I had to go back in & get someone to clean it off.. As i was leaving the dealership lot I checked to make sure that the oil indicator was reset to 100 % & it was not, so I had to return again to have it reset. If I didn't check it there I would had to have come back at another time. I am not blaming the mechanic but some one gouged my front RIM pretty bad on the passenger side and I am not real happy about it now. At this point I am almost afraid to bring it back again. More
by george5319
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