Anthony Forbes | Page 14

The staff were very helpful and courteous. While I was there for an oil change I inquired about snow tires at which point Malik came out out not only helped me with my purchase but had them put on my vehi there for an oil change I inquired about snow tires at which point Malik came out out not only helped me with my purchase but had them put on my vehicle by the time my oil change was done More

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Very courteous and friendly. Top rate service. Both Tony and Brian were great. Many thanks and Brian were great. Many thanks More

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I was able to schedule my service without a big delay, and the service was carried out quickly and efficiently and the service was carried out quickly and efficiently More

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Excellent customer service. The dealership cares about its customers. Friendly staff and well equipped location. its customers. Friendly staff and well equipped location. More

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The staff are always friendly, honest and willing to walk me through what they think the issue is or take me for a test drive to confirm. As someone who mainly knows the basics when it comes to cars this rea me through what they think the issue is or take me for a test drive to confirm. As someone who mainly knows the basics when it comes to cars this really reassuring to me. More

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Excellent service as always from Whitby Toyota. The staff are exceptional and always willing to go above and beyond to satisfy the customer. Highly recommended. are exceptional and always willing to go above and beyond to satisfy the customer. Highly recommended. More

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Whitby Toyota has provided us with excellent service for our 2020 Rav4, we have been fans of Toyota vehicles since we bought our first in 1978. our 2020 Rav4, we have been fans of Toyota vehicles since we bought our first in 1978. More

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The team is awesome, very accomodating staff and follows-up promptly. deals with customers professionally. the wait was manageable with free wifi. I like it that they text me for my annual service r follows-up promptly. deals with customers professionally. the wait was manageable with free wifi. I like it that they text me for my annual service reminder which I tend to forget. More

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My "fair" rating is based on my last visit on June 24, 2021. I brought my 2017 Highlander Hybrid for a scheduled service as well as investigate the source of a gasoline smell from the engine. I was infor 2021. I brought my 2017 Highlander Hybrid for a scheduled service as well as investigate the source of a gasoline smell from the engine. I was informed that the mechanic/technician (#919) did not smell any gas odors but did notice that an "engine shampoo" was performed recently and that the smell may be related! I did clean the engine using a foam product on May 25, 2021 but this product had little to no residual odor whatsoever. Even if there was any odor, it would not be gasoline based or would have dissipated by June 24, 2021. Also I started my vehicle first thing this morning(June 26, 2021, 9:00am) and the gas smell still exists. This has been a disappointing visit to Whitby Toyota and not what I've come to expect. More

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Your service leaves a lot to be desired and the lake of proper Cooperation. Your salesman’s words are some what hollow and invalid. Shameful proper Cooperation. Your salesman’s words are some what hollow and invalid. Shameful More

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