"Straight forward and easy to deal with. Shandly was..."
Straight forward and easy to deal with. Shandly was excellent. I would definitely recommend and return to this dealership. The offered extras that were catered to my future car ownership goals.
"Fast freindly service. Answered all my questions and got..."
Fast freindly service. Answered all my questions and got me in and out quickly. They made me and my wife feel welcome and got us exactly what we wanted for the right price.
"Wonderful experience with an amazing positive team. Love..."
Wonderful experience with an amazing positive team. Love my new 2020 wrangler JL. Will be going back for another one in April! Can’t wait!
"Shandly was an excellent rep. Fast and knowledgeable..."
Shandly was an excellent rep. Fast and knowledgeable service made for a quick transaction.
Thanks to all the folks that helped make this a great experience
"I didn’t know I was in the market for a new car until..."
I originally brought my vehicle into service. As I was waiting I started browsing through the dealers inventory. Unknowingly there was a card on that table with Jared’s name on it and decided to ask if he was Jared, which it indeed was.
That’s where the conversation all started, I explained my situation that I was not in the market for a new car but I would be interested if it was that particular vehicle that drew me in.
Unfortunately that vehicle I wanted had also caught the eye of someone else that had previously set an appointment to look at the vehicle. I highly commend the dealership for telling me this and keeping me in the loop.
I was slightly disappointed that there was a possibility I would not be taking this vehicle home with me. There was countless people working on trying to locate the particular car that I wanted and the color I wanted just in case it was sold to the clients before me.
The good news for me is that I did end up getting that vehicle that caught my eye. I must say that everyone at this dealership completely blew me away. They understood exactly what I wanted and made it happen.
Jared is definitely a great salesperson, never had a buying experience quite as pleasant at this one!
"Heritage Jeep Owings Mills"
I recently purchased a vehicle from Heritage Jeep Owings Mills and my experience was great. I worked with John Ferraiuolo and he was exceptional to work with. The financing that was completed by Anthony Hart was effortless and timely. I would definitely recommend this dealership and John to any of my friends and family that were in the market for a new vehicle.
"Jared was an awesome salesman. He got me into a vehicle..."
Jared was an awesome salesman. He got me into a vehicle that I wanted and needed and made the transaction as smooth as possible. Thank you.
"Outstanding people from sales staff to finance and mgmt!!!"
I recently purchased a 2019 Ram 1500 from Tim Deinlein of Heritage in Owings Mills. Being from out of state, it was critically important to have all the ducks in a row before I flew up to pick up my vehicle. From Tim to his sales manager, Tony, to the finance managers, Tony Hart and Jared, it was a completely seamless process. I arrived at the dealership at 7:00 PM and was driving off the lot by 8:00. The price I was quoted was the price I paid upon arrival. I highly recommend dealing with Heritage of Owings Mills. They are solid individuals.
"John Ferraiuolo sold us a new Chrysler Pacifica. His..."
- Lois mo3
John Ferraiuolo sold us a new Chrysler Pacifica. His ability to understand what we wanted/needed in a car was surpassed by his knowledge of what each car we looked at had to offer. His manner of communication considered our comfort in the information he was telling us. He broke down each phase of ‘buying a car’ experience. He was not at all aggressive but was patient with our digesting what was said and the questions we asked. He offer us a snack, water, coffee etc. Then in the early afternoon a greatly appreciated sandwich eased my blood sugar low! That is a huge deal when you have not eaten all day. Every step was seamless. We are so happy that Heritage has John Ferraiuolo as an employee! He even said he would sync my phone! That is so amazing. Our daughter will need a car. We will be working with John again!! Thank you, John for your guidance! A proud new owner of Chrysler Pacifica! -Lois Drury
"John didn't waste my time and stayed late to help us..."
John didn't waste my time and stayed late to help us close. He was easy to work with and responsive returning my calls & requests.