Anthony Hart

Recently, I went to Heritage CDJR in Owings Mills and it was awesome, mostly because of Nick Kam, my sales guy. Nick was super friendly and made everything easy to understand. No hard sells or confusing tal was awesome, mostly because of Nick Kam, my sales guy. Nick was super friendly and made everything easy to understand. No hard sells or confusing talk. He really listened to what I needed and helped me out a lot. The place was welcoming and I felt comfortable right away. Nick was patient and always had a smile, even when I asked a bunch of questions. I never felt pushed to buy something I didn't want. It was like having a friend who knows a ton about cars help me shop. I left with a great car and a sweet deal, all thanks to Nick. If you go there, ask for him. He's great! More

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Nick Kam was awesome. Good guy and attentive and helpful. Easy to work with. Knowledgeable about the vehicle and available options for financing. Good guy and attentive and helpful. Easy to work with. Knowledgeable about the vehicle and available options for financing. More

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This dealership rocks! Awesome service all the way through the purchase from start to finish. Joe Perry went way out of his way to make sure we were completely happy! Tony Awesome service all the way through the purchase from start to finish. Joe Perry went way out of his way to make sure we were completely happy! Tony Hart made the finance process as easy as possible and super helpful. I could not ask for a better purchase experience. Thank you all again! My wife loves her Jeep Wrangler. More

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Joelle was absolutely amazing! She made the car buying experience. I purchased a Jeep Wrangler and she coached me on all the first-timer Jeep needs. Thank you so much Joelle! She made the car buying experience. I purchased a Jeep Wrangler and she coached me on all the first-timer Jeep needs. Thank you so much Joelle! More

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Joelle! And her team were excellent! In and out, no games… just excellent service! I do recommend! And her team were excellent! In and out, no games… just excellent service! I do recommend! More

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They made a buying experience pleasant. The sales person made a video of the truck that asked for and she made it happen. Excellent job. The sales person made a video of the truck that asked for and she made it happen. Excellent job. More

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This was the worst car buying experience that one could imagine. Staff was late, unattentive, and unprofessional. Agreed upon vehicle was not on lot when I arrived. Finance department ran my credit without imagine. Staff was late, unattentive, and unprofessional. Agreed upon vehicle was not on lot when I arrived. Finance department ran my credit without my consent. I was ironically charged a $500 dealer convenience fee. Would not recommend to anyone. More

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Joelle was amazing! She was the perfect rep for me - she has a great sense of humor, listened to what I wanted, and was knowledgeable about the vehicles. I highly recomm She was the perfect rep for me - she has a great sense of humor, listened to what I wanted, and was knowledgeable about the vehicles. I highly recommend seeing her for your Jeep needs! More

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Buying a vehicle can be a long drawn out stressful process. We have purchased many vehicles each with a different experience. From the moment we walked in Kevin Howard took care of us on a late evenin process. We have purchased many vehicles each with a different experience. From the moment we walked in Kevin Howard took care of us on a late evening making sure all our questions were answered and we felt totally comfortable. He took the time to show us the different vehicles we were interested in and helping us make the best decision based on our needs. Each step of the process was clearly explained and what options were available. This dealership will continue to have our business in the future. Ask for Kevin Howard!! More

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Awesome experience , Tony explained all details of the new finance in a very professional manner thank you new finance in a very professional manner thank you More

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