"Robert Rivenbark is #1"
- Love 200s
A special thanks to Robert. Always courteous. always takes the time to answer questions, he is the reason I love Heritage!!! Bring back the Chrysler 200 s
"Wonderful experience, nice car, great deal, super people."
We went to Jared! While we had a nice picture experience at Heritage, Jared is the reason we bought the car. Jared is a wonderful sales person. Friendly, intelligent and truthful. He listens to your needs, wants and desires and works with you to find you the car of your dreams. Best car buying experience we’ve ever had.
"John Ferraiuolo - Great Experience"
John and the team at Heritage Jeep in Owings Mills made the car buying process painless. John treated me with respect and answered all of my questions clearly and succinctly. He understood that my time was important (especially on a Saturday) and was direct and no-nonsense. Overall a great experience.
"my experience was great from start to Finish "
My car buying experience with sales consultant John Ferraiulo, sales manager Tony Pozderac, and finance manager Tony Hart have been great. They made my car buying experience great
"2019 Dodge Ram 1500 Limited"
I drove 1.5 hrs to purchase my 2019 Dodge Ram 1500 Limited, with ALL the options I wanted. I searched the cars.com app for the specific truck and selected Heritage CDJ Fiat Owings Mills from reading the reviews. I spoke with two other Dodge Ram dealerships in Northern Virginia, who did not make me feel comfortable in making the final purchase of my FIRST Ram truck. Jeffrey and Jon worked late into the evening to ensure I was comfortable with my pending purchase, to include; out-the-door pricing and trade-in value. Errol and Tony made me feel VERY comfortable and welcomed when I arrived. I highly recommend Heritage CDJ Fiat Owings Mills for ALL car purchases. Based on my experience, it is well worth the drive.
"John Ferraiuolo and his team are the best"
This is the second car I've leased from John and it was an even better experience than the first time. John found me the exact car I was looking for and he was patient with me as I worked to finalize the purchase.
"Embraced as family; Yet catered to and respected also"
John F. Was truly amazing when assisting my mother and I with such a important decision!! We both felt as though he cared for us and walked us through such unfamiliar territory as if we were immediate family. As first-time buyers from a dealership we were very skeptical of the sales aspect, due to many horror stories heard of the years. A fear and concern that he disproved almost immediately. He was very patient and kind, and handled our anxiousness with grace and reassurance. He took every opportunity to educate us on our options so we could feel secure and confident in our decision. Once we had all of our options in front of us and we were ready to make a decision, he spent the following day Gathering and preparing our sale and made the process an absolute breeze. We live an hour away from the dealership and thanks to his hard work and thoroughness we were able to drive up yesterday evening and sign paperwork and have a beautiful and smooth transition that was almost completely effortless on our part! I and my mother were absolutely please beyond words with his regard to his customers. I would absolutely recommend Heritage dealership to my friends and family and John especially to assist them in this big choice in life.
Loved this dealer. Worked great with me and to keep my 3 year old occupied For the day we were there while we were looking for a Jeep!
"Friendly and helpful"
- Scott Penfil
Met Joe Perry, spent a lot of time with me, very helpful. Dealership has plenty of options for cars and a very friendly staff. Highly recommend.
This is my second time here and it was just as great as the last. These guys treat you like family and I will always have high praise for them. They work with you and will help get you in the car of your dreams!
Other Employees Tagged: