100 Reviews
Write a Review100 Reviews of Anthony Murray
April 18, 2024
Great service no issues. Wait time was worth the services provided. Parts were not in stock which added to the wait time. Overall good experience! Wait time was worth the services provided. Parts were not in stock which added to the wait time. Overall good experience! More
April 05, 2024
Webb Chevy is a pretty good dealership. They do what it takes to make sure their customers are satisfied For the most part however just like other dealerships they cut corners for profit. I They do what it takes to make sure their customers are satisfied For the most part however just like other dealerships they cut corners for profit. I bought a Camaro from there and they only change the two front tires instead of all of them when the rear ones needed to be changed as well as the front. Now I have to pay out-of-pocket to get the two tires replaced when they should’ve just done the right thing in the first place More
Other Employees Tagged: Patrick Ruffolo, Devin Kinney, Jason Nowakowski, Dakota Miller
April 04, 2024
This dealership is always great. They have wonderful communication about throughout the entire time my car is begin serviced and quick turn around time. They have wonderful communication about throughout the entire time my car is begin serviced and quick turn around time. More
March 26, 2024
Dakota was an excellent young man, he fulfilled all my needs. I will definitely recommend Webb and Dakota to all my friends. needs. I will definitely recommend Webb and Dakota to all my friends. More
Other Employees Tagged: Patrick Ruffolo, Ernie Hack, Nick Jimenez, Devin Kinney, Adam Batliner, Dakota Miller, Linda Hernandez, Tyler Wilmoth, Arnie Ortiz
February 28, 2024
I’m sorry to say that I’ve yet to have a good experience with your service department. We bought our 2023 Tahoe there last July and every visit has been abysmal. On my most recent visit they were to instal with your service department. We bought our 2023 Tahoe there last July and every visit has been abysmal. On my most recent visit they were to install a replacement part covered under warranty. This was our 3rd appointment for the same thing and they are well aware that we live 65 miles from the dealership. The first time, they had not bothered to contact us to tell us they’d gotten the part in. Once that was confirmed by us with them (our initiative), an appointment was made for 2 days later. When I got there, they informed me that “someone” had returned the needed part to Chevrolet and they no longer had it to install! It was reordered and an appointment was made to install it on February 14. That time, it was installed but they said it didn’t fit right and they would have to reorder another replacement part. This time they said they could have it in a few days, so an appointment was made for February 21, again at 4:30. It took about an hour to install it before and they said it would take an hour on the 21st. I set up the appointment for 4:30 because I needed to be at church in Channahon at 6:15 pm. I arrived at 4:15 for my 4:30 appointment. At 5:32 when the car should have already been done, the service department came to the waiting area and said there was an emergency and their employee had to leave. They wanted me to take a loaner home and come back the next day. I reminded them I live 65 miles away and didn’t have another few hours the next day for a return trip. They found someone to complete the job, but they didn’t return it to me until 6:36pm. It took well over 2 hours and made me over 30 minutes late to church. Repeatedly, they have demonstrated that our business is not valued or appreciated. At this point, we regret purchasing a service package from the dealer for our oil changes and we would definitely not recommend anyone to purchase a vehicle from Webb. More